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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Stephanie U.
Argentina
1 review
0 helpful votes
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Ok... So I bought these
October 10, 2019

Ok... So I bought these thinking they were more of glasses than goggles. Disappointed when they came. The lenses seem to be of good quality, but not very easy to change. I almost broke one of the lenses just trying to change them right off the bat. I don't plan on using them for multi-purpose, so I installed the yellow lenses for night time. I've been using them for a while now at night, great optics for night time, fit is good. Lack of peripheral vision due to the goggle effect. Over all, They work good, but being goggle type, only good for riding, not riding to the party and wearing them as sun glasses as I was hoping. Hope this helps.

Date of experience: October 10, 2019
Mike B.
Argentina
1 review
0 helpful votes
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Not really as good as
October 10, 2019

Not really as good as I had hoped. The strap was the only way I could wear these as when wearing them with the arms, they kept sliding down my nose. They also came with one of the grey lenses with a blurred spot. I could not recommend these.

Date of experience: October 10, 2019
Jeff E.
Argentina
1 review
0 helpful votes
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My only complaint is...no instructions
October 10, 2019

My only complaint is...no instructions and very difficult figuring out how to change lenses and change to the elastic strap. Finally figured it out but no instructions is unacceptable.

Date of experience: October 10, 2019
Linda U.
Argentina
1 review
0 helpful votes
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hard to switch from glasses
October 10, 2019

hard to switch from glasses to goggles... i figure you push button on side but am afraid i'll break them..no instructions

Date of experience: October 10, 2019
Tom X.
Argentina
1 review
0 helpful votes
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Goggles are OK alot of
October 10, 2019

Goggles are OK alot of air goes through the foam not easy to change from sunglasses to goggles but possible nice bag nice lenses overall good to buy not for cool weather buy different goggles for under 50 degrees

Date of experience: October 10, 2019
Daniel H.
Argentina
1 review
0 helpful votes
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Great fitting glasses, very nice
October 10, 2019

Great fitting glasses, very nice case. Overall great value.

Date of experience: October 10, 2019
Diane Q.
Argentina
1 review
0 helpful votes
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Good goggles enhanced greatly by
October 10, 2019

Good goggles enhanced greatly by their versatility.

Date of experience: October 10, 2019
Sarah D.
Argentina
1 review
0 helpful votes
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I purchased 2 of these
October 10, 2019

I purchased 2 of these helmets. one for my girlfriend and one for myself. her helmet fit perfect, mine did not. my helmet was to small. after reviewing the size chart and remeasuring my head we determined that we did order the correct size based on the chart. we decided to order one size larger. it also did not fit. then we reviewed the return policy and found that to be quite an undertaking. Leathers Up clearly does not you to return any of their items and to make sure you don't they ask that you jump through every hoop possible. There was no return slip in the packaging box like the website stated there would be, you have to pay the return shipping costs and will not be reimbursed for them. they also do not want the returned items shipped by the USPS, which would be the most affordable. I'm not a happy customer Leathers Up. I will be hard pressed to order from you again!

Date of experience: October 10, 2019
James N.
Argentina
1 review
0 helpful votes
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Im going five stars on
October 10, 2019

Im going five stars on these. Just the benefit of having goggles or shades alone makes them worth the money. Used it both ways and both worked as advertised.

Date of experience: October 10, 2019
Adam V.
Argentina
1 review
0 helpful votes
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The fit was good. The
October 10, 2019

The fit was good. The Hawk Com 2 Communicators recommended by LeatherUp to fit these helmets were right on. They were easily installed, have great sound, & work flawlessly. We really appreciate the staff of LeatherUp giving us good information.

Date of experience: October 10, 2019
Elizabeth Q.
Argentina
1 review
0 helpful votes
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Great helmet. Lightweight, fits very
October 10, 2019

Great helmet.

Lightweight, fits very well.

The pull down clear shield is perfect for blocking the wind from my eyes and ears.

The pull down sun shield is perfect for a guy who wears prescription glasses.

Date of experience: October 10, 2019
Stephanie B.
Argentina
1 review
0 helpful votes
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Love the little gun!! Sends
October 10, 2019

Love the little gun!! Sends the right message to my biker boys!!

Date of experience: October 10, 2019
Shirley N.
Argentina
1 review
0 helpful votes
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This is a great helmet
October 10, 2019

This is a great helmet the fit is all most perfect and it is very comfortable to wear!

Date of experience: October 10, 2019
Mark F.
Argentina
1 review
0 helpful votes
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I bought this tool kit
October 10, 2019

I bought this tool kit for my Harley. It is really compact and fits perfectly in my saddlebags! It has basic tools that I can carry with me for riding around town or taking road trips! I would definitely recommend this tool kit to anyone looking for a compact and reliable set of tools!

Date of experience: October 10, 2019
Jeff L.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my husband for his birthday. He loved them. This is the best price I could find at the time and it came with the extra stong mount kit which was a big plus. I recommend these to anyone and it is a great deal.

Date of experience: October 10, 2019
Jack V.
Argentina
1 review
0 helpful votes
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Great looking grips...added to my
October 10, 2019

Great looking grips...added to my Arlen Ness Modular 10" Mini apes in black! Super fast shipping and a great price!

Date of experience: October 10, 2019
Pamela X.
Argentina
1 review
0 helpful votes
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**This thing is sweet** I
October 10, 2019

**This thing is sweet** I just installed the trim on my Ultra Classic. It made a world of difference in it's looks. The finish is excellent and the bevel cut slots are the way to go. Thanks LeatherUp and Arlen Ness for a great quality and looking product.

Date of experience: October 10, 2019
Michael B.
Argentina
1 review
0 helpful votes
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The glasses fit pretty good
October 10, 2019

The glasses fit pretty good but the foam padding doesn't block the wind as well as I woud have liked. When I used the strap the templates on the glasses put presure on my temples. For the price they are decent glasses though. I've bought from leather up before and will again. The glasses 4 out of 5 stars.

Date of experience: October 10, 2019
Nick G.
Argentina
1 review
0 helpful votes
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Although I have narrow face
October 10, 2019

Although I have narrow face for sunglasses these are perfect fit, padding provides good seal when cruising in my half helmet, doubt if i'll ever need to use straps. Glasses are limber enough probably for much wider faces. the tint works great for overcast and the with the included clear lens I can ride at night. Glasses have been clear in wet weather riding so far. I am used to polycarbonate windows scratching but I have cleaned the bugs off the tinted lens a few times with no scratches at all yet. Instructions on how to take padding off would have been nice, padding notches into frames near hinge and there is one locating dowel above nose piece, lenses pop in and out ok and all fits into the large case. I give 5 stars even without instructions

Date of experience: October 10, 2019
Helen D.
Argentina
1 review
0 helpful votes
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If you are looking for
October 10, 2019

If you are looking for glasses that keep the air out these are a great choice for the price. The padding around the inside is made of a high quality rubber that fits good around your eyes. I have couple other pairs with the foam around the eyes and they don't even compare.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States