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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Betty Q.
Argentina
1 review
0 helpful votes
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Awesome vest. I was looking
October 10, 2019

Awesome vest. I was looking at a vest that was twice this price from a local retailer, I am so glad I didn't buy that one. I wear large to xlarge shirts and I bought a xlarge vest and it fits great.

Date of experience: October 10, 2019
Dan S.
Argentina
1 review
0 helpful votes
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Nice fit nice style the
October 10, 2019

Nice fit nice style the leather quality could be better, not wha tI have grown used to from Xelement the vest is rather thin and not first rate quality leather like most Xelement products are.

Date of experience: October 10, 2019
Andrew Y.
Argentina
1 review
0 helpful votes
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I ordered this vest to
October 10, 2019

I ordered this vest to take the place of my other vest.It is heavy duty and I am really glad I purchased this vest.Good quality and it fits great.

Date of experience: October 10, 2019
Elizabeth I.
Argentina
1 review
0 helpful votes
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A great vest at this
October 10, 2019

A great vest at this price. The leather is fairly thick but nice and pliable. Be forewarned. I wear between a 2x and 3x. I ordered a 5x and it fits just lose enough that I can wear it over another jacket if need be. Overall, you cant go wrong!!

Date of experience: October 10, 2019
Tom P.
Argentina
1 review
0 helpful votes
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Incredible jacket - but lousy
October 10, 2019

Incredible jacket - but lousy phone service, hangs up, busy all the time. They need live chat!! But the jacket is incredible and heavy!! Nice.

Date of experience: October 10, 2019
Ruth O.
Argentina
1 review
0 helpful votes
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This jacket is great. Very
October 10, 2019

This jacket is great. Very heavy thick leather. I get compliments left and right. I am 6'2" 220 and ordered the 2X. It fits great except the collar is a bit tight. I am an 18 inch neck and find it uncomfortable to snap the collar flap, but other than that it is a great jacket. I have worn it in 35* rides on the surface streets and it has kept me very warm. A little WD40 on the zippers did a world of good too. Also recommend zipper pulls to aid in using vents while wearing gloves as they are a bit on the small side. A+ thanks Leatherip!

Date of experience: October 10, 2019
Nancy A.
Argentina
1 review
0 helpful votes
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This is my fourth purchase
October 10, 2019

This is my fourth purchase from LeatherUp and I couldn't be happier! Great fit, great leather, and incredible shipping times. This coat has kept me toasty riding in Utah on the freeways in -30 degrees no problem with a hoodie underneath I also purchased on this site. A A A

Date of experience: October 10, 2019
Barbara L.
Argentina
1 review
0 helpful votes
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Bought this jacket for my
October 10, 2019

Bought this jacket for my son he loves it. Great quality. Best of of all is the Lertherup customer service. We received the wrong item on the first shipement I contacted Leatherup and the sent the right jacket out with overnight shipping at no cost to me. Grerat store will do business with them again.

Date of experience: October 10, 2019
Laura Z.
Argentina
1 review
0 helpful votes
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This is a great jacket.
October 10, 2019

This is a great jacket. Very well made. Fits and looks great. Have been riding in some very cold weather and it's by far one of the best jackets I have owned. Will deffinetly buy from Leatherup again.

Date of experience: October 10, 2019
Helen X.
Argentina
1 review
0 helpful votes
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What a great jacket! I
October 10, 2019

What a great jacket! I have Harley brand jackets and was a little sceptical because of the price, but when I received it, inspected it and put it on, I was thoroughly impressed. Definitly a great buy! I wear a XL but ordered a 2X just as everyone says to and it fits perfect.

Date of experience: October 10, 2019
Laura G.
Argentina
1 review
0 helpful votes
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Let me say that at
October 10, 2019

Let me say that at first I had some issue with the order but leatherup went the extra mile to make sure things got resolved and when I open the box and try the jacket on, I have to say I was impress with the quality of the jacket and the way it fit. I'm sure you will like the way it looks and the way it fits. I also have to say thank you to leatherup for the way they handle the entired process uptoo the point I got my order!! I look forward to my next order!

Date of experience: October 10, 2019
Anthony J.
Argentina
1 review
0 helpful votes
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This jacket is AWESOME!! Heavy
October 10, 2019

This jacket is AWESOME!! Heavy leather construction and fits great! I am roughly 240lbs and 5'10 I ordered the 3XL and it fits me perfect. Anyone larger than 240-250lbs I would strongly recommend the 4XL. Fantastic value, this jacket is comparable to jackets costing two to three times as much!

Date of experience: October 10, 2019
Brenda F.
Argentina
1 review
0 helpful votes
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great heavy leather. im 5'
October 10, 2019

great heavy leather. im 5' 10" 190lbs 43" chest 34" waist and found that the XL was just that, too large. so im returning it for a large. other than my ordering to big its an awesome jacket.

Date of experience: October 10, 2019
Lisa H.
Argentina
1 review
0 helpful votes
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great jacket, fits like a
October 10, 2019

great jacket, fits like a glove! quick delivery cant wait to do bussines with leatherup again

Date of experience: October 10, 2019
Peter D.
Argentina
1 review
0 helpful votes
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very nice jacket, exactly what
October 10, 2019

very nice jacket, exactly what i wanted and the quality was there... extremely pleased

Date of experience: October 10, 2019
Rebecca K.
Argentina
1 review
0 helpful votes
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Awesome jacket for the money.
October 10, 2019

Awesome jacket for the money. I could by 4 or 5 of these for the price of one Harley leather jacket. The quality is equal if not actually better. Very happy with the purchase and LeatherUp.com. Great folks to deal with.

Date of experience: October 10, 2019
James C.
Argentina
1 review
0 helpful votes
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great jacket fits great. very
October 10, 2019

great jacket fits great. very heavy thick leather can't buy anthing close for the money or even more money. also purchased the maching vest also great thanks

Date of experience: October 10, 2019
Mike H.
Argentina
1 review
0 helpful votes
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Even better looking in person.
October 10, 2019

Even better looking in person. Harley jackets are 3 times the price and no better in any way. Thick leather, a lot of vents and zip out insulation (free shipping too). The embossed skull on the back shows better than in the pictures. I couldnt be happier with the purchase. Thank you LeatherUp !

Date of experience: October 10, 2019
Michael S.
Argentina
1 review
0 helpful votes
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This is a very nice
October 10, 2019

This is a very nice jacket! I stand 6'0" tall at a 195 pounds and I ordered a 2XL and it fits great with enough room for a sweatshirt if needed. If you order one, you won't be disappointed. Thanks Leatherup

Date of experience: October 10, 2019
Dave V.
Argentina
1 review
0 helpful votes
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The jacket is a lot
October 10, 2019

The jacket is a lot better than it looks on the advertising< very heavy leather nice looks fits great , a great purchase I recomend this jacket to anyone

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States