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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Decent rain suit. What can you say about one ~stops the rain. All rain suits are a chore to put on and/or take off ~this is as good as any out there... and for the price ~I recommend it.
Daily rider thru Texas ~rain or shine!
Hope this helps someone. Can't beat the price, or the quality for the price ~go for it!
Well made and fits great. All I've done is try it on. Now I will have to wait until the spring to see how it keeps me dry.
I'm 5'10" 165lb and the Medium fits very well. Took my motorcycle training in the rain and the rainsuit kept me warm and dry. The boot straps are a nice feature and the price is right. Tahnks LeatherUp, once again!
I ordered this rain suit here from Leatherup. The suit works great! I've rode in some monsoon weather and I stayed dry, I couldn't believe it. I began intentionally taking 3 hour rides out in the rain just because I could. Between the suit and the full face helmet I also bought here, I could ride in everything. I ride all year round so in the winter months when it drops below freezing, I'd put this suit on just to block wind and it works that way too! Riding without the suit in 17 deg weather is completely brutal but tolerable with the suit. (hands still went numb :-) Now, it won't last forever...in fact my suit is wore out and I need to order another one which I will. I've had this suit 18 months but I guarantee my 18 months of use is several years worth to most riders. Every time it rained, I put the suit on, I put the suit on every day during the winter heading into work, take it off, then put it back on to head home. I'm not going to do the math on it but just imagine how many times this suit went on and off over my boots for every cold day and every rainy day. It's a lot! If I was just a warm weather rider, this suit would literally last years. But it! I'm getting ready to buy another one.
Exactly what I expected! Fit was spot on. Only downside......no boot covers!
The suit is excellent quality, and fits on easily. Great price
I purchased this gear for my son. Not only does it keep out the rain, but it works great for keeping you warm on those cold windy days. It helped make our trip to Rolling Thunder bearable. It rained and it was cold. I would recommend this... would buy it again.
My top half stayed nice and dry. The bottom half, not so much. The crotch area leaked and I got very wet.
I bought this as a gift for a friend and he loves it. He says it looks great and is well made.
Great rain suite! The liner keeps the outer shell away from your skin and that helps to keep you warmer and in more comfort. The jackets' belt helps to adjust its' fit to your shape and the detachable stirrups make it easy to fit under your boots. Great buy too!
This is my second xelement rainsuit. The last one lasted about 2 years. I ride nearly everyday of the year so a rainsuit is a must have item for me. I have used this suit during a recent rain storm and it keep me bone dry.
My wife and I purchased a set of the rain gear shown above and we really like them. Our trip out theis past weekend called for rain gear so we got to try out our new suits. They were exactly what we wanted and the fit was perfedt. Double check your measurement from the chart and allow for extra clothes. Another great buy from leather up.
Have not tried it out just yet but nice suit for the money will be taking a long trip soon . More when we get back.
The first time I went to wear it, I noticed that the waist cinch belt was frayed and detached from the jacket. I wore the pants in a severe rain storm and the water that pooled on my seat soaked through got my clothes wet. I have ordered several times from Leatherup and been very pleased. This was my first disappointment.
Great suite. It is heavier than I expected which is good and is great value for money. It's a five star suite!
Love it just wish the jacket had an inside pocket :-(
I've rode in the rain and stayed dry I've used it as a wind braker and it's worked out really well I'm glad that I bought it.
It is a great rain suit , have been needing one for awhile and this one is the one..
Fast shipping. Can't beat the cost for these stylish, protective sunglasses! They look great on me, and my man loves em too! Totally worth it. I would do it again in a heartbeat! Thanks, Leatherup.
The suit fit great over all of my clothes. there was no leaks as I used it and the strap around the boot was a great help.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

