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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Angela Y.
Argentina
1 review
0 helpful votes
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Decent rain suit. What can
October 10, 2019

Decent rain suit. What can you say about one ~stops the rain. All rain suits are a chore to put on and/or take off ~this is as good as any out there... and for the price ~I recommend it.

Daily rider thru Texas ~rain or shine!

Hope this helps someone. Can't beat the price, or the quality for the price ~go for it!

Date of experience: October 10, 2019
Thomas R.
Argentina
1 review
0 helpful votes
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Well made and fits great.
October 10, 2019

Well made and fits great. All I've done is try it on. Now I will have to wait until the spring to see how it keeps me dry.

Date of experience: October 10, 2019
Kathleen U.
Argentina
1 review
0 helpful votes
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I'm 5'10" 165lb and the
October 10, 2019

I'm 5'10" 165lb and the Medium fits very well. Took my motorcycle training in the rain and the rainsuit kept me warm and dry. The boot straps are a nice feature and the price is right. Tahnks LeatherUp, once again!

Date of experience: October 10, 2019
Betty C.
Argentina
1 review
0 helpful votes
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I ordered this rain suit
October 10, 2019

I ordered this rain suit here from Leatherup. The suit works great! I've rode in some monsoon weather and I stayed dry, I couldn't believe it. I began intentionally taking 3 hour rides out in the rain just because I could. Between the suit and the full face helmet I also bought here, I could ride in everything. I ride all year round so in the winter months when it drops below freezing, I'd put this suit on just to block wind and it works that way too! Riding without the suit in 17 deg weather is completely brutal but tolerable with the suit. (hands still went numb :-) Now, it won't last forever...in fact my suit is wore out and I need to order another one which I will. I've had this suit 18 months but I guarantee my 18 months of use is several years worth to most riders. Every time it rained, I put the suit on, I put the suit on every day during the winter heading into work, take it off, then put it back on to head home. I'm not going to do the math on it but just imagine how many times this suit went on and off over my boots for every cold day and every rainy day. It's a lot! If I was just a warm weather rider, this suit would literally last years. But it! I'm getting ready to buy another one.

Date of experience: October 10, 2019
Dorothy P.
Argentina
1 review
0 helpful votes
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Exactly what I expected! Fit
October 10, 2019

Exactly what I expected! Fit was spot on. Only downside......no boot covers!

Date of experience: October 10, 2019
Steven U.
Argentina
1 review
0 helpful votes
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The suit is excellent quality,
October 10, 2019

The suit is excellent quality, and fits on easily. Great price

Date of experience: October 10, 2019
Kevin L.
Argentina
1 review
0 helpful votes
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I purchased this gear for
October 10, 2019

I purchased this gear for my son. Not only does it keep out the rain, but it works great for keeping you warm on those cold windy days. It helped make our trip to Rolling Thunder bearable. It rained and it was cold. I would recommend this... would buy it again.

Date of experience: October 10, 2019
Betty L.
Argentina
1 review
0 helpful votes
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My top half stayed nice
October 10, 2019

My top half stayed nice and dry. The bottom half, not so much. The crotch area leaked and I got very wet.

Date of experience: October 10, 2019
Eric H.
Argentina
1 review
0 helpful votes
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I bought this as a
October 10, 2019

I bought this as a gift for a friend and he loves it. He says it looks great and is well made.

Date of experience: October 10, 2019
Nancy M.
Argentina
1 review
0 helpful votes
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Great rain suite! The liner
October 10, 2019

Great rain suite! The liner keeps the outer shell away from your skin and that helps to keep you warmer and in more comfort. The jackets' belt helps to adjust its' fit to your shape and the detachable stirrups make it easy to fit under your boots. Great buy too!

Date of experience: October 10, 2019
Angela Y.
Argentina
1 review
0 helpful votes
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This is my second xelement
October 10, 2019

This is my second xelement rainsuit. The last one lasted about 2 years. I ride nearly everyday of the year so a rainsuit is a must have item for me. I have used this suit during a recent rain storm and it keep me bone dry.

Date of experience: October 10, 2019
Susan E.
Argentina
1 review
0 helpful votes
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My wife and I purchased
October 10, 2019

My wife and I purchased a set of the rain gear shown above and we really like them. Our trip out theis past weekend called for rain gear so we got to try out our new suits. They were exactly what we wanted and the fit was perfedt. Double check your measurement from the chart and allow for extra clothes. Another great buy from leather up.

Date of experience: October 10, 2019
Jim Y.
Argentina
1 review
0 helpful votes
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Have not tried it out
October 10, 2019

Have not tried it out just yet but nice suit for the money will be taking a long trip soon . More when we get back.

Date of experience: October 10, 2019
Rebecca N.
Argentina
1 review
0 helpful votes
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The first time I went
October 10, 2019

The first time I went to wear it, I noticed that the waist cinch belt was frayed and detached from the jacket. I wore the pants in a severe rain storm and the water that pooled on my seat soaked through got my clothes wet. I have ordered several times from Leatherup and been very pleased. This was my first disappointment.

Date of experience: October 10, 2019
Adam R.
Argentina
1 review
0 helpful votes
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Great suite. It is heavier
October 10, 2019

Great suite. It is heavier than I expected which is good and is great value for money. It's a five star suite!

Date of experience: October 10, 2019
Kimberly S.
Argentina
2 reviews
0 helpful votes
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Love it just wish the
October 10, 2019

Love it just wish the jacket had an inside pocket :-(

Date of experience: October 10, 2019
Joe U.
Argentina
1 review
0 helpful votes
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I've rode in the rain
October 10, 2019

I've rode in the rain and stayed dry I've used it as a wind braker and it's worked out really well I'm glad that I bought it.

Date of experience: October 10, 2019
Donna A.
Argentina
1 review
0 helpful votes
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It is a great rain
October 10, 2019

It is a great rain suit , have been needing one for awhile and this one is the one..

Date of experience: October 10, 2019
Carol R.
Argentina
1 review
0 helpful votes
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Fast shipping. Can't beat the
October 10, 2019

Fast shipping. Can't beat the cost for these stylish, protective sunglasses! They look great on me, and my man loves em too! Totally worth it. I would do it again in a heartbeat! Thanks, Leatherup.

Date of experience: October 10, 2019
Jeff J.
Argentina
2 reviews
0 helpful votes
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The suit fit great over
October 10, 2019

The suit fit great over all of my clothes. there was no leaks as I used it and the strap around the boot was a great help.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States