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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Karen V.
Argentina
1 review
0 helpful votes
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Great Product, Great Price, fast
October 10, 2019

Great Product, Great Price, fast shipping what more can you ask for. I always come back to Leather Up for my motorcycle accessior needs.

Date of experience: October 10, 2019
Brenda C.
Argentina
1 review
0 helpful votes
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all 5 stars... items were
October 10, 2019

all 5 stars... items were exactly as advertised.... will be ordering again soon..

Date of experience: October 10, 2019
Alex F.
Argentina
1 review
0 helpful votes
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Very pleased, ordered as a
October 10, 2019

Very pleased, ordered as a gift for my husband. Well made, sturdy, price point can't be beat. We've shopped at LeatherUp for many years and will continue to do so.

Date of experience: October 10, 2019
Elizabeth S.
Argentina
1 review
0 helpful votes
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Perfect fit replacement for my
October 10, 2019

Perfect fit replacement for my hawk helmet. Really fast shipping!! Thanks leather-up

Date of experience: October 10, 2019
Virginia M.
Argentina
1 review
0 helpful votes
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The Hawk replacement shield is
October 10, 2019

The Hawk replacement shield is easy to replace. It is also sturdy, with good optical clarity. The only downside is the price: with shipping, $30.

Date of experience: October 10, 2019
Angela E.
Argentina
1 review
0 helpful votes
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It is about time. I
October 10, 2019

It is about time. I had to replace the original because it became cloudy. The only option, at that time, was the smoke colored shield. I begged for Hawk to offer the clear as the helmet already had the sun lens. The smoke was way too dark for night riding. I purchased two clear shields just to make sure I could get another clear shield when I need it. The ear flaps do not fit as tightly as they did before I had to remove them to install the new shield but other than that the replacements are great.

Date of experience: October 10, 2019
Sandra A.
Argentina
1 review
0 helpful votes
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This shield is a good
October 10, 2019

This shield is a good quality replacement for the original shield that came with the helmet. Unfortunately the reason I purchased it was the original shield would not stay up any longer. Turned out the problem was not the shield but the attachment adapter was worn out. LeatherUp does not sell that part so essentially the new shield was a waste and so is the 2 year old Hawk helmet. Get a new helmet, without available parts there is no point buying one.

Date of experience: October 10, 2019
Carol N.
Argentina
1 review
0 helpful votes
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Not a very intuitive installation.
October 10, 2019

Not a very intuitive installation. And near impossible to find instructions. After some tentative bashing and prying I figured out how to replace the visor. The visor itself is everything I'd expect. Works fine now.

Date of experience: October 10, 2019
Andrew T.
Argentina
1 review
0 helpful votes
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I love my gloves. Perfect
October 10, 2019

I love my gloves. Perfect for me. I sweat easily and these are not too hot. Love the styling and am considering getting a second pair before they are discontinued. Two thumbs up!!!!!!

Date of experience: October 10, 2019
Joe W.
Argentina
1 review
0 helpful votes
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Absolutely love these gloves!! They
October 10, 2019

Absolutely love these gloves!! They fit well and feel good. These are my not so cold weather gloves...which is my preference...would much rather ride in nicer weather

Date of experience: October 10, 2019
Stephen H.
Argentina
2 reviews
0 helpful votes
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Wish they were a bit
October 10, 2019

Wish they were a bit warmer but a great glove and nice looking.

Date of experience: October 10, 2019
Melissa P.
Argentina
1 review
0 helpful votes
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Love them! Perfectly classic. Fit
October 10, 2019

Love them! Perfectly classic. Fit like, well, gloves lol.

Date of experience: October 10, 2019
Alex S.
Argentina
1 review
0 helpful votes
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Great gloves for the price,
October 10, 2019

Great gloves for the price, do not look much like womens gloves but serve the purpose. Wished were waterproof, got stuck in the rain and hands got wet. Overall a good value if looking for a cool weather glove.

Date of experience: October 10, 2019
Joseph E.
Argentina
1 review
0 helpful votes
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Love the quality and fit.
October 10, 2019

Love the quality and fit. I followed the advice in previous reviews and ordered a size up. Not too big and I have a little extra room which helps keep fingers warm!

Date of experience: October 10, 2019
Chris S.
Argentina
1 review
0 helpful votes
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Bought these for my wife.
October 10, 2019

Bought these for my wife. She absolutely loves them!

Date of experience: October 10, 2019
Jeff M.
Argentina
1 review
0 helpful votes
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Cannot beat these gloves. If
October 10, 2019

Cannot beat these gloves. If you have small hands AND short fingers, these are the gloves for you!!

Date of experience: October 10, 2019
James D.
Argentina
1 review
0 helpful votes
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Not as soft as the
October 10, 2019

Not as soft as the wife would have liked, but a very good glove. The fit was good and the glove is well made.

Date of experience: October 10, 2019
George V.
Argentina
1 review
0 helpful votes
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Just a straight up quality
October 10, 2019

Just a straight up quality glove that fits well and provides good dexterity. My wife likes them for temperatures down into the 40 F range.

Date of experience: October 10, 2019
Elizabeth F.
Argentina
1 review
0 helpful votes
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I started with the vest,
October 10, 2019

I started with the vest, then got a tatoo to match, I bought the long sleeve T-shirt and now the short sleeve, the detail is sharp and crisp. I highly reccomend!

HOW ABOUT A HAT NEXT? Tom

Date of experience: October 10, 2019
Mike V.
Argentina
1 review
0 helpful votes
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I ordered this visor for
October 10, 2019

I ordered this visor for a replacement ,i had lost my original one that fit my HJC CS-2 HALF-HELMET the delivery took three days to reach me , The visor itself arrived in great condition and fit perfect on my helmet ,it took me about five minutes to install hardly any adjustments needed . I recommend you start with the center snap and work your way on the side snaps , the final product on the helmet looks very sharp and neat ..as always Leather-Up comes through,,,,thanks again ,,

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States