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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Jan 17, 2017
NCFAN, Hubert, NC
Ordered and first pair had an insulation problem. Leatherup had no problem sending me another pair. They fit and feel great. Nice long soft and warm. Excellent price. Seems to be durable. Stowaway rain cover is a great idea. Looking forward to testing them in very cold weather.
These gloves are so comfortable, but came without the rain cover. Hope i can get a replacement for them after they read this message.
very happy with this purchase. gloves are not bulky and are very warm!
First time I rode with them the temp was 32 degrees. By the time i got to my destination my fingers were cold but my bike has no protection for my hands. I really like them as most of the time it is not this cold when I ride. Excellent fit and great quality.
I ordered these to replace some other ranch type gloves I was using. I was worried about the fit due to having very large hands. I ordered the biggest size available. They came in and fit perfectly. The difference between my old gloves and the warmth of these is night and day. I would recommend these to anyone.
Outstanding product. Used the fitting chart and they fit great! Comfortable and warm without being bulky. Bought a second pair for a friend.
Gloves are comfortable and look good , but seams stated to rip after only about 5 uses
Excellent materials and construction. Good looking and functional. Plenty of protection.
I have a large hand and I thought these gloves would make them look even bulkier and thought it would take away from the performance. Boy, was I wrong. I don't ride too much in the cold, but they were/are the perfect fit for those breezy mornings and afternoons. They also didn't take away from the performance of me operating my bike as I could still grab all my controls comfortably. Great glove for the price point. We will see how long they last!
Great gloves for the price. They are very comfortable and warm at the same time. Great deal, I recommend for anyone that doesn't like cold hands while riding!
Order one size up from what you usually wear. Good value for the money.
The gloves are warm and toasty. They are comfortable and the additional length of the cuffs reduce the wind flow up my jacket's sleeves. Great price, very good product.
Wonderful, warm gloves. I bought these for my girlfriend and she loves them. They are an exact fit and plenty warm.
I Purchased this jacket 6 months ago. Great Jacket. I was new to the motorcycle world my mother wanted me to be well protected while I was out riding. This jacket weighs probably 15lbs. Very durable. The only problem I saw with this jacket was that it was a little too big. I normally wear a size Medium of everything. I've got really long arms so I have a hard time finding jackets that fit me. Decided to go with the large. Fits well while standing, although it seems as though the shoulder pads should sit higher up. But when I sat down on my cruiser, the jacket would sit up higher and would become uncomfortable while riding because it would force the jacket up into my neck. I'm very tempted to get a size smaller because of the durability of this jacket.
I bought this jacket for my son to wear while riding his crotch rocket. He absolutely loves it and wears it all the time. The Vulcan is very heavy and the durability is superb! However, he wears a medium in shirts and clothes and I purchased this in a large. It fits him perfect! So, order a size larger when purchasing this item. Remember, you are wearing a jacket with a back pad, elbow pad, and shoulder pads. They take up extra room, so, the size larger helps allow the extra rom for the pads. Excellent product leatherup! thanks
This jacket is heavy weight and feels like more than 15 lbs, but there iare plleats on the sleeves and shoulders to allow some movement. The lleather is thick on the areas where most susceptible to abrasions. I am 5'-8" and wieight 160, and normally wear a medium but this size felt quite large, so I exchanged it for a small which fit perfectly snug as it should be to avoid shifting in the event of a fall...unfortunatley I had to pay return shipping cost, so make sure you get the right size the first time. If you are phsically fit (without a beer belly or unsual physique), you do not need a larger size like some of the other reviews say as motorcycle jackets need to be snug fitting to function correctly. The sleeves are just the right length when in a riding position. The only negative issue is the leather is stiff, unlike the Dainese jackets' soft/thick leather but they cost nearly 3 times higher price. But at 50% off MSRP that I got, this is a great bargain. Just remember that this lower price jcket should provide similar protection as the Dainese jacket and if you fall, it won't hurt your pocketbook as much. I nearly purchased the Dainese jacket until I saw this jacket on sale and decided to get this instead, and I do not regret it.
I can feel bugs hit but ut doesn't hurt, keeps face warm. Nose hole isn't quite big enough for my nose and I steam up my glasses when not moving.
So far so good! the fit is accurate if anything just slightly large but not overly so. I love it so far, its comfortable and seems very durable but I've only had it for a few weeks. A little stiff , but I expect that from a new leather.
overall i'm very pleased and for the price you can't beat it.
Had to enlarge nose hole. Really fogs my glasses. Not too impressed with it.
Bought 4 of these items and love the way they look on my vest. I had bought the last 2 and had to wait til the back order came in. They had the product so fast I didnt even wear it before I get the other to. Congrats to Leather Up for this. Would buy them again.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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