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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I got the glove as a bargain item. When I got it, it was kind of color faded in many area. I touch it up and now it look brand new. Don't have a chance to try it riding with my bike yet. For the price that I paid. I am happy with it.
good quality gloves...fit good..does keep the wind away from hand..due to lenght..did ride in weather that was around 35 degree..only negitive part fingers did get alittle cold..
these gloves are great except for the fact that the cuff tore about two inches but other than that they are warm in cold weather and they are waterproof
Great gloves for the money. I wore them the first day I got them temperature around 38 deg. I rode about 40 miles until I could feel a little cold modtly around the thumb area, I guess where the cold air really comes up from under the fairing. Good value for $16.95
Very Warm, rode in 40 degree weather with no issues. Only after wearing twice, the webs of the fingers are tearing apart. Also the leather on the gaunlet is coming apart when pulling the glove on. I gave the glove a 3 out of 5. Still very comfortable and warm, just not very sturdy!
Nice gloves even for a girl with long skinny fingers. I bought the medium.
The gloves fit and look great. Great deal for the money. They keep me plenty warm but temps don't go below freezing where I ride.
these gloves are very comfortable and warm the rain covers are a nice bonus
Very soft and comfortable. Quite warm in the southern Arizona winter months.
KC, Southern AZ
Fit is great, can work knobs / switches with gloves on. Pouches contain nylon mitten rain covers (very nice). Rode in warm and cold weather, hands were very comfortable.
Ordered according to the measurement suggested. They fit great everywhere but the thumbs. Theres a little bit of tightness in the thumbs that causes some cold due to blood restriction, but otherwise they work great. The extra long cuffs are a huge plus. No wind leakage at all.
Fit is great, comfortable and seemly warm. I brought them for the cost and when it gets to cold for heated grips.
went for a ride n 30 degree weather and they were great
These gloves could be a *lot* warmer. I have worn them in 40 degree weather and my hands were freezing by 15 minutes into the ride.
Bought these for my husband and he is quite happy with them. Thanks Leatherup for another wonderful product.
Gloves are perfect for riding. They are thin enonugh to feel all of the controls yet keep your hands warm and dry. After an hour long ride in the mid-upper 30s I did notice my finger tips were a little cold but overall these gloves are great!
A great glove for a great price. The fit is right on and they keep my hands warm. This was my first purchase and I will be back. Great shipping and a great product!!
Good gloves for the money. Kept my hands warm at temps around 35 to 40 degree. Dollar for dollar Xelement is the best value in motorcycle gear.
I bought these in Oct 2008 (4-1/2 years ago). They are excellent gloves for the inbetween times of hot and cold (<40) riding. They are warm and not so bulky as to interfere with the controls. Long lasting, obviously since I just now need a new pair due to ONE finger seam letting go and ONE small hole in the reinvorced portion of the palm (not all the way, just the extra piece), still useable. The only downside is that they aren't that good in the rain, the little mittens that are designed for rain (stored in the cuff) don't really keep your hands dry for that long (half hour maybe). Also those mittens are VERY slippery on the controls (at least for me) and impead comfortable operation (yes you can ride and control the bike just not as comfortably as I would like). For me it's not an issue as I bought gortex rain gloves (even those will soak through after and hour or so).
Overall very happy with these, just wish they were in stock right now so I could get another pair!!
The loves are great for the price. I, however bought them for the waterproof covers because I couldn't find any covers by themselves. The rain covers are worthless. I got caught in a rain storm and my hands and the gloves were squishy wet within 10 minutes. The gloves are a great value just don't buy them for the waterproof aspect.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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