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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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i love the vest, it's very comfortable and very well made, however, i have noticed with this vest and the "Xelement xs-2027 womens black leather embroidered jacket", that they run EXTREMELY small for size. i generally wear an XL to 1XL and i had to order a 5XL after sending a couple back. other than size being off, it's a beautiful vest.
I loved this vest. Only problem I found with it is that the sizing is a bit off. You may have to try two vests, like I did. Just order the one closest to your size and determine from that. Of course, you'll have to pay the return shipping on the one that didn't fit but it will be worth it to get the vest that you can love for a long time. Love the design and have received many compliments on it.
The jacket is great. Really good value for the money. But it is a tad too tight in the shoulders for my wife. I'll be returning it for a medium.
I bought this jacket for my wife, it is a little snug but she likes it. I would recommend this product.
Wife loves the vest. The first one in L was a little snug so I ordered a XL which is perfect and will give the first one to our Daughter who it will fit. Vest is Super good looking but runs a little small so order 1 size up. I will keep ordering from here, it is a great site for motorcycle enthusiasts and owners.
I measured myself before ordering when I got the jacket it was about 6 inches from meeting to zip up. Yes I'm fluffly, however the measuring tape doesn't lie!!! I had to send it back and get a man's jacket.
I ordered these for my boyfriend and he loves them!
When I got these gloves, I thought the gel padded palms were too thin to work. I was wrong, it actually did the job. Great summer glove.
loved the gloves but had to send them back the jacket i had ordered was to small but to do the return you have to return all items on that order might order again and now that i know the return policy i will order all of my stuff separate
For the price good gloves. but I do not think they would withstand the the rigors of racing just to yet y'all know
It was a perfect birthday gift for my father in-law. He already broke them in for riding. thank you
no complaints nice gloves, not meant for cold weather use.
I bought these for my husband for a fathers day gift and he loves them!
Well worth the price. Thin enough to wear in summer but strong enough to protect hands.
Not a bad glove for the price, i dont see them lasting too long tho.
These are great. Just what I was looking for. Thanks, again LeatherUp for a great product.
perfect fit and super fast shipping to Australia . This whole transaction was handled very professionally and will recommend to everyone
I really like these gloves, i've had several different kind in the last few years but these are by far the best fit and most comfortable.
Excellent quality for the price, just what I wanted!
Very well made and look great. The fit is perfect. Fast delivery too. I will by from you again.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

