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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Tom L.
Argentina
1 review
0 helpful votes
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i love the vest, it's
October 10, 2019

i love the vest, it's very comfortable and very well made, however, i have noticed with this vest and the "Xelement xs-2027 womens black leather embroidered jacket", that they run EXTREMELY small for size. i generally wear an XL to 1XL and i had to order a 5XL after sending a couple back. other than size being off, it's a beautiful vest.

Date of experience: October 10, 2019
Paul W.
Argentina
1 review
0 helpful votes
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I loved this vest. Only
October 10, 2019

I loved this vest. Only problem I found with it is that the sizing is a bit off. You may have to try two vests, like I did. Just order the one closest to your size and determine from that. Of course, you'll have to pay the return shipping on the one that didn't fit but it will be worth it to get the vest that you can love for a long time. Love the design and have received many compliments on it.

Date of experience: October 10, 2019
Eric E.
Argentina
1 review
0 helpful votes
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The jacket is great. Really
October 10, 2019

The jacket is great. Really good value for the money. But it is a tad too tight in the shoulders for my wife. I'll be returning it for a medium.

Date of experience: October 10, 2019
Brian G.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my wife, it is a little snug but she likes it. I would recommend this product.

Date of experience: October 10, 2019
Sharon C.
Argentina
1 review
0 helpful votes
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Wife loves the vest. The
October 10, 2019

Wife loves the vest. The first one in L was a little snug so I ordered a XL which is perfect and will give the first one to our Daughter who it will fit. Vest is Super good looking but runs a little small so order 1 size up. I will keep ordering from here, it is a great site for motorcycle enthusiasts and owners.

Date of experience: October 10, 2019
Susan H.
Argentina
1 review
0 helpful votes
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I measured myself before ordering
October 10, 2019

I measured myself before ordering when I got the jacket it was about 6 inches from meeting to zip up. Yes I'm fluffly, however the measuring tape doesn't lie!!! I had to send it back and get a man's jacket.

Date of experience: October 10, 2019
Charles P.
Argentina
1 review
0 helpful votes
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I ordered these for my
October 10, 2019

I ordered these for my boyfriend and he loves them!

Date of experience: October 10, 2019
Peter M.
Argentina
1 review
0 helpful votes
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When I got these gloves,
October 10, 2019

When I got these gloves, I thought the gel padded palms were too thin to work. I was wrong, it actually did the job. Great summer glove.

Date of experience: October 10, 2019
Alex N.
Argentina
1 review
0 helpful votes
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loved the gloves but had
October 10, 2019

loved the gloves but had to send them back the jacket i had ordered was to small but to do the return you have to return all items on that order might order again and now that i know the return policy i will order all of my stuff separate

Date of experience: October 10, 2019
Michelle Y.
Argentina
1 review
0 helpful votes
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For the price good gloves.
October 10, 2019

For the price good gloves. but I do not think they would withstand the the rigors of racing just to yet y'all know

Date of experience: October 10, 2019
Tom N.
Argentina
1 review
0 helpful votes
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It was a perfect birthday
October 10, 2019

It was a perfect birthday gift for my father in-law. He already broke them in for riding. thank you

Date of experience: October 10, 2019
Joe Q.
Argentina
1 review
0 helpful votes
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no complaints nice gloves, not
October 10, 2019

no complaints nice gloves, not meant for cold weather use.

Date of experience: October 10, 2019
Betty N.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my husband for a fathers day gift and he loves them!

Date of experience: October 10, 2019
Bob B.
Argentina
1 review
0 helpful votes
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Well worth the price. Thin
October 10, 2019

Well worth the price. Thin enough to wear in summer but strong enough to protect hands.

Date of experience: October 10, 2019
Jessica D.
Argentina
1 review
0 helpful votes
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Not a bad glove for
October 10, 2019

Not a bad glove for the price, i dont see them lasting too long tho.

Date of experience: October 10, 2019
Jason F.
Argentina
1 review
0 helpful votes
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These are great. Just what
October 10, 2019

These are great. Just what I was looking for. Thanks, again LeatherUp for a great product.

Date of experience: October 10, 2019
Mark D.
Argentina
1 review
0 helpful votes
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perfect fit and super fast
October 10, 2019

perfect fit and super fast shipping to Australia . This whole transaction was handled very professionally and will recommend to everyone

Date of experience: October 10, 2019
James Q.
Argentina
1 review
0 helpful votes
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I really like these gloves,
October 10, 2019

I really like these gloves, i've had several different kind in the last few years but these are by far the best fit and most comfortable.

Date of experience: October 10, 2019
Susan O.
Argentina
1 review
0 helpful votes
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Excellent quality for the price,
October 10, 2019

Excellent quality for the price, just what I wanted!

Date of experience: October 10, 2019
Steven O.
Argentina
1 review
0 helpful votes
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Very well made and look
October 10, 2019

Very well made and look great. The fit is perfect. Fast delivery too. I will by from you again.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States