Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Warm , comfortable , great fit , gauntlet fits over my sleeves with no problem for the price I got a great deal ,only issue is if your hands get a little sweaty be careful pulling gloves off so the inside lining stays in
Great gloves at a very nice price also kept my hands warm at 35 degrees! I highly recommend these!
I have purchased 3 sets of Gloves and love them all - they fit excellently - the squige is ok but then I do not really drive when its raining - as far as warmth goes - I have used them in 40% weather and they keep you totally warm - I have also purchased the brown Leather Jacket and it is also great as well as the luggage and other items - I recommend Leather up to literally everyone - this company not only provides quality MDSE at an extremely affordable price and their customer service department if the best I have ever dealt with anywhere -
I bought two pairs of these gloves- one for my son and one for his best friend since they will be riding together. Both reported that the gloves fir perfectly and that they love them! My son posted pictures and both guys were grinning ear to ear in their new gear.
Overall very good gloves. I ride in Maryland in 35-40 degree weather and only my finger tips get cold! No faring, and at 60 MPH.
These are the softest gloves I have ever owned and have not had a chance to break them in properly because of the weather, but just a few rides has really made them impressive. They are definitely cold weather gloves and very good quality.
Gloves will be a perfect replacement for my previous X-Element gloves. Good fit and warm enough for cold weather riding.
Although I live in Southern FL, the temperature does dip into the 40s which is a 50 degree drop from summer and I was looking into purchasing a Batwing for my bike to protect my hands from the brisk wind. A technician I spoke to suggested a good pair of cycle gloves. After reswearching on line I found these and with all ratings above 4 I figured I couuldn't go wrong. The ratings are correct and I highly recomend these gloves to temps in the 40s. Saved a few hundred dollars from purchasing a batwing.
These biker gloves are the best ive ever owned. They are soft and very warm in cold weather. You wont find a better quality glove for this price anywere!!!!
Very nice gloves, fit alittle snug, but not broke in yet, they seem to be warm, but did notice they do not say wind proof and they are not. but great glove for the price.
Nice soft leather but do not know how durable yet. These are war gloves as I rode in 40 degrees and it kept my fingers quite warm. Do be careful when you pull the gloves off as I pulled the liner inside out and had a tough time getting them re-inserted. Otherwise it a nice set of gloves and the price is really great.
These gloves are of excellent quality and fit, especially for the price. They take some breaking in, but that's to be expected. The gauntlet gives ample length to keep the wind out of your sleeves. However, do not expect them to keep your hands warm in the 20s or teens. I don't have the best circulation in my hands, but they were hurting pretty badly on the Interstate in the low 20s and teens, even with another small pair lining them inside, whereas my regular old Thinsulate winter gloves work much better in those temps.
These gloves actually are waterproof, though, so that definitely is a plus, and they will definitely keep your hands warm in the 30s.
These gloves are a gift and they were very well receiived. Fit and style are excellent. Price and on time delivery were also excellent.
I ordered these gloves just a few days ago and here all ready. I tried to get them last winter but they were on back order for the whole winter. I don't no how warm they will be since its 98 here today. For what I paid they look pretty well made and are real soft leather. For the price I don't think you could beat them
They fit like the proverbial glove. So hard to find a 3x glove that fits my mitts but these feel like heaven.
Still too warm this summer to see if they keep me warm in cold weather tho.
These gloves are very nice, so soft its as you had them for years, the fit is perfect and you can't beat the price!!! I was a little reluctant to order because my last order seemed to get lost took almost 3 weeks but this time it was super fast. Very happy with the service.
After 6 months of owning these gloves, I'd have given them a better rating if my fingertips didn't stink after every ride. I think that the liner got wet from sweat and didn't dry out fast enough.I'm not sure if I should throw them away or dump some type of cleaner in them. Wondering if anyone else experienced the same problem and what did you do to fix the stink?!
I just got these in May so it is not the proper time to wear them. I am pleased with the softness and the warmth they provide. Price was good and the gloves fit properly. I am happy with this purchase.
They fit perfect and keep my hands warm on the Colorado cool mornings.
Recently used these on a 1300 mile trip in mid-October. Hands measured close to the max of the X-Large. Ordered X-Large and they fit a bit too snug at this point. Hoping they break in or stretch out after awhile, but I couldn't keep them on too long because my hands started to sweat.
They are comfortable right out of the box, but being a bit snug I'm hoping they stretch out and become even better with age.
Really warm gloves and for the price you won't be disappointed.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

