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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Only thing is they said to buy 1 size bigger should have said 2 sizes bigger mine are a little snug
Buy it! You will not be disappointed. Its stylish and durable. Very heavy. Its a real motorcycle jacket not a fashion item, although it may look like it. Win! Win!
Item was as expected. Fitment was good and helmet was comfortable.
This jacket does its job well. With the liner it keeps you warm in colder temps. Without the liner and with vents open, very comfortable with good airflow. For me, the sizes ran small so I ordered a size larger than normal and it fit perfectly.
It was exactly what it said it was. Fit is perfect and mama is happy! Now to do some riding!
the boots look like they are very good quality,the boots that i ended up buying are great they fit good the only thing about them is the heal should of been tapered off evenly,the back of the heal is higher then the sole,the front part which makes it feal a bit weid to walk in but its a miner flaw i luv the boots
Excellent jacket for the price, good air flow and keeps the bugs off, stops everyday dirt and dust. Haven't tested the crash protect.
The merchandise is good quality and was accurately described in the site. The response time was excellent
After 20,000 miles of riding and getting hit by a truck that was making a left hand turn, it was time to replace my old Hawk helmet with a new one. Got the Hi-Vis instead of my old black one that saved my head. Maybe other vehicles will see me better now!
The quality of the vest is amazing (especially for the price) I will be ordering more from here.
These boots fit perfect and are a thick heavy leather with a thick sole. They were exactly what I wanted. These aren't fashion boots they are functional! But they look good as a bonus! Very happy with my purchase.
The size was perfect The leather is a perfect weight for riding summer nights. The only improvement I would like to see is an extra set of snaps on the cuffs to adjust the fit around the wrists(for colder spring and fall riding).
It's a good quality helmet. Well made and comfortable. I'd buy it again
The first pair of boots I had ordered were too small. The exchange process was easy and it only took about 10 days to receive the new boots
I just got them a few hours ago and yes I am wearing them. They seemed like they were not going to be comfortable at first the leather was tough, but after wearing for 20 minutes they fill great, love the zipper on the inside leg and I picked this boot for the buckle and just a nice design. Extremely happy, but I tear boots up, it should be interesting on how long they last. The price was very reasonable and quick delivery.
Nice fit, great looking. Don't use conceal carry pocket all the time, but very nice it is there when I do.
Great Helmet flip down visor a little loose but still nice
It's a really nice looking helmet and it fits great
I'm very happy about this denim jacket
Purchase. I recently brought the jacket but it wasnt a good fit so I sent it back. The whole return process was very fast and simple. Got my new jacket in less than a week. Thank you guys!
Thought was well made true to size, pleased overall. Shopped all over could not find one to fit. This one was fine.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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