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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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LOve the vest; high quality with nice liner. MAY run a little small; I wear Large in near everything; large in this fits a tad tight. Thankfully, it doesn't show due to the vest styling. I'd consider this a "slim fit" style.
What a great jackets I loved it but I ordered the wrong size so I had to return it waiting for new size to come in now
Now this is a multi purpose conditioner / waterproof paste. It will keep all your leather goods soft clean and waterproofed. From your boots, jackets, chaps, saddle bags, you get the picture use it on any and all leather!!!!:wink: :blush:
The pants are very light , easy to fold up . Easy to put on also.
I am very pleased with the helmet. Up until now I have always been a Shoei guy; and while they continue to make extraordinary helmets, the Nitek stands up in quality, comfort, options and aesthetic. My only wish is that a tinted shield was available, but for the difference in price - I'll wear sunglasses!
I ordered a small for my daughter. She said she likes the fit. It's comfortable. She likes the ventilation. I liked the style, design and ventilation features of mine. Unfortunately, mine was too small and I had to return it for a different helmet because it they didn't have my size in stock.
Good quality, nice looking, but heavy; weight wise.
Recieved the bars I ordered just as they were described. Shipping was fast and price was great
These chaps are of great quality. We had to send them back to exchange for a different size because we ordered too small
So soft and not stiff like leather jackets can be. Light weight, making it perfect for summer riding.
These gloves fit me well. Seem to be made as good as any I've bought.
Great helmet, light weight very comfortable. This is my 5 HJC helmet and they just keep getting better and better. I do recommend a size up from the chart. I find the chart size for me is alway smaller than what I need.
Great mask, takes a little getting used to. I had to modify the eye holes to fit my glasses, but comfortable.
Very fast shipping and awesome chaps. A little snug but hopefully will stretch a little.
I read the other reviews before purchasing these so I new what I was getting into. The zipper is a real bummer that it doesn't let you put your foot in without having to untie the boots every time. Other than that, they are cute and fit true to size. I have not worn them for a long period of time yet, they seem comfortable, though I'll likely get inserts for them just for extra comfort. They seem durable and hopefully the will last a long time.
Great bag, arrived much quicker than anticipated and looks great on my bike!
I am 5'1" and 107 lbs. I got the small and it fits perfectly. This is my first motorcycle jacket so I was a little nervous about the sizing. It is a bit snug (but still comfortable) with the liner and armor in it. I prefer it without but will definitly use the liner on cooler days. It is a but stiff bit hopefully that gets a little better with use. Color is true to the picture. Snaps on the arms are nice for a little tighter fit there. I was torn between textile and leather but I'm glad I went with this. It seems durable, the price is right and hopefully the color will help with visibility on the road. This is exactly what I needed!!
These boots are the real deal! Thick leather, tough soles-- super comfortable. Highly recommend.
Well made. Look just like the picture. They do run a tad small but if I had gotten the next size up they would have been too big. No half sizes.
The size ran big or I need to hit the gym more, the latter more likely. Nontheless it works for me, Very happy with the shirt
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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