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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Diane C.
Argentina
1 review
0 helpful votes
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Fits as it should
October 10, 2019

Helmet fits just as a large should. Comfy, nice quality. Came a day early also.

Date of experience: October 10, 2019
Scott C.
Argentina
1 review
0 helpful votes
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Great vest, no inside pockets.
October 10, 2019

Love the vest. Just wish it would have had some inside pockets.

Date of experience: October 10, 2019
John T.
Argentina
1 review
0 helpful votes
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Nice helmet. Light weight and
October 10, 2019

Nice helmet. Light weight and durable. Well worth the price.

Date of experience: October 10, 2019
Nick C.
Argentina
1 review
0 helpful votes
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Great way to show Pride
October 10, 2019

Vest runs a little small to size, great quality and stitch work.

Date of experience: October 10, 2019
Sandra U.
Argentina
1 review
0 helpful votes
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what I needed
October 10, 2019

fits comfortably... flip down visor does what its supposed to do.

Date of experience: October 10, 2019
Christine C.
Argentina
1 review
0 helpful votes
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Perfect!
October 10, 2019

Fits perfectly, looks just like picture and is very comfortable!

Date of experience: October 10, 2019
Joseph Q.
Argentina
1 review
0 helpful votes
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Great service
October 10, 2019

Leatherup provided a return label and prompt refund when the jacket was too small and they were out of stock on the proper size. I will definitely do business with them again.

Date of experience: October 10, 2019
Adam T.
Argentina
1 review
0 helpful votes
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Just like it was pictured.
October 10, 2019

Just like it was pictured. Arrived on time, he loved it.

Date of experience: October 10, 2019
Sam P.
Argentina
1 review
0 helpful votes
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Vest
October 10, 2019

High quality, fit is spot on, amazing value! This product blows away H D all
Vests for half the money!

Date of experience: October 10, 2019
Donna P.
Argentina
1 review
0 helpful votes
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Perfect!
October 10, 2019

Love my new leather jacket !
Well made and fits as described
Highly recommended:)

Date of experience: October 10, 2019
Nick G.
Argentina
1 review
0 helpful votes
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I love my Outlaw. It
October 10, 2019

I love my Outlaw. It is comfortable, affordable and DOT certified. Deliver was quick>

Date of experience: October 10, 2019
Pamela I.
Argentina
1 review
0 helpful votes
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Nice
October 10, 2019

It is the perfect fit. The leather is soft. Has a lot of places to put patches with out looking bad.

Date of experience: October 10, 2019
Thomas M.
Argentina
1 review
0 helpful votes
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The tech help I received
October 10, 2019

The tech help I received was spot on, the helmet was everything I had hoped for. Real light to wear and fit perfectly.

Date of experience: October 10, 2019
Ruth T.
Argentina
1 review
0 helpful votes
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This helmet fits well. Gives
October 10, 2019

This helmet fits well. Gives me more n can mobility. Does what I needed.

Date of experience: October 10, 2019
William R.
Argentina
1 review
0 helpful votes
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Mostly everything I expected
October 10, 2019

These are good, sturdy boots and I appreciate the anti-skid treads. I normally wear a 9.5, but I ordered these in a 9 and was surprised that they were almost a little big. The other issue for me is that the opening at the top of the boot is pretty large (great if you have big calves, but I don't), so they are a bit of a challenge if you wear straight-legged jeans. All in all a good purchase.

Date of experience: October 10, 2019
Frank U.
Argentina
1 review
0 helpful votes
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Milwaukee Leather Boots
October 10, 2019

I love these boots. They are comfortable, look great as well as give you confidence your legs and feet are protected.

Date of experience: October 10, 2019
Anna Z.
Argentina
1 review
0 helpful votes
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Helmet
October 10, 2019

Helmet was a lil to small, so exchanged it for next size up

Date of experience: October 10, 2019
Steven R.
Argentina
1 review
0 helpful votes
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Denim vest
October 10, 2019

Its really nice, but would like it better if there was a zipper as well added with the buttons. Both together, make the vest more durable. As well as holding up against the wind.

Date of experience: October 10, 2019
Maria W.
Argentina
1 review
0 helpful votes
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Frirst motorcycle jacket
October 10, 2019

Wasn't cheap but you have to pay for quality. I love the look and the fit, what more could you ask for?

Date of experience: October 10, 2019
Maria P.
Argentina
1 review
0 helpful votes
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MC gloves review.
October 10, 2019

these Milwaukee Leather-SH873-Men's Waterproof Gel Palm Gauntlet Gloves
are nice, but I sent the first pair (L) back because they run small the next pair
(XL) are still tight. but usable.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States