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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I like the helmet. But it would be 5 stars if it came with a quick release.
love these ..good quality..price very affordable..fit is perfect.
Fits to size. Good quality for the price. Looking forward to getting some miles on it
I have been wanting this vest for a while. I finally broke down and got. No regrets. Made good quality.
These are so comfortable and warm. Worn them on a 58 degree day with no complaints. These are Very true to size. Order a size larger than your Jeans size.
This is a well made suit. The rain shoes are great. Without them your boots get soaked. The armor causes it to be bulky and hard to pack. I think a compression bag might help. Sizing was correct.
Good product for the money, fast delivery. I would recommend
We haven't used it yet but purchased in advance for riding this Spring and Summer. It definitely looks and feels lime good quality, especially for the pricepoint paid. I've always been very satisfied with the Xelement products bought in the past so I'm confident it will perform well.
I absolutely love this jacket. Fits like a dream and with the removable liner I can stay warm riding in cooler weather and still protected in slight warmer weather.
My items arrived early and fit perfectly! It was easy to order from this site and the products are great!
So far I like this helmet. It is my first Modular and since it was on sale I thought I would try one. It has a unique chin strap that is designed somewhat like a mini seatbelt. Also got a black shield on sale for only $5. It is comfortable and fits well. I need to get some miles on it!
Very happy with the quality of the product. Great buy!!!
I ordered a jacket for a birthday gift for a friend thinking the size would fit, unfortunately it did not. I had to contacted them to exchange it for a larger size. The exchange process was simple and the people at the company were pleasant and knowledgeable. I would recommend Leather-up to anyone.
I like the boots. I did not realize that the boots had an inside zipper when I ordered them and I was surprised when they arrived. It made them even better. I do wish the boots, I mean all the boots, came in a little wider width. I do believe if they did, more boots would be sold. I was hesitant with my order but went ahead and tried them, and still wish they were wider. Overall, nice boots.
I purchased this some jacket 2 years ago. Through two years of hot, cold and raining weather it has helped up very well. It keeps the wind out when you close the vents or in the summertime you can unzip the liner and open the vents to let air flow through. It still looks as good as I when I bought it. This purchase was another jacket but for my wife. Great purchase and great quality.
Awesome jacket high quality and a fast delivery. Very good price
Arrived on time, fit is good and comfortable to ride with
Can't rate durability yet only used it once.
This was my second order within ten days. I am extremely impressed with the products, prices and speed of delivery.
Thank you.
As mentioned by other buyers, you'll have to go with 1 size higher in order to get a lengthy sleeve. This is my first leather jacket and I love it. I am using it everyday now. Very well worth for every penny.
Great value, reasonably priced and timely delivery
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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