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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mary Q.
Argentina
1 review
0 helpful votes
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helmet
October 10, 2019

this helmet is so awesome. get lots of compliments and the colors really pop

Date of experience: October 10, 2019
Sharon G.
Argentina
1 review
0 helpful votes
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Final Fit
October 10, 2019

After 2 try-on's, they fit. I had to try the same size twice and adjust the length. Worth the price.

Date of experience: October 10, 2019
Richard X.
Argentina
1 review
0 helpful votes
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These gloves fit snug. I
October 10, 2019

These gloves fit snug. I wear a size 9 and the Medium is just big enough. Time will tell how they wear. I'm thinking they may fit better if they break in after wearing them more.
The gloves are good for Summer riding with enough ventilation. They are a good value and seem to be well-made.

Date of experience: October 10, 2019
Alex R.
Argentina
1 review
0 helpful votes
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Good jacket and worth the
October 10, 2019

Good jacket and worth the cost. I have a Eagle patch going on the back.

Date of experience: October 10, 2019
Bob M.
Argentina
1 review
0 helpful votes
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Helmet
October 10, 2019

This helmet is great! Fits good,light,and the color and finish are beautiful.

Date of experience: October 10, 2019
John S.
Argentina
1 review
0 helpful votes
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Beautiful
October 10, 2019

Fits very well and I have had tons of compliments.

Date of experience: October 10, 2019
Jennifer B.
Argentina
1 review
0 helpful votes
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Great!
October 10, 2019

I love my new gloves. Definitely go by the sizing guide. I do not have big hands but had to order a large. These gloves are comfortable right from the start.

Date of experience: October 10, 2019
Patricia P.
Argentina
1 review
0 helpful votes
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Great Comfort, Good Price
October 10, 2019

I purchased these gloves because I outgrew my old fingerless gloves and the type I've always owned were out of stock. I was initially impressed with the low cost and overall look of these gloves and upon receiving them began wearing them immediately to break them in. It didn't take long to do that, and now they are some of the most comfortable gloves I own, I took them on a two hour ride and the slight padding in the palm made them extremely easy to wear. They also have a slight lip on the leather at the bottoms of the middle and ring finger, at first I was unsure of this because it felt like a little piece of leather just hanging there rubbing my finger, but when you're holding the handlebar they act as an extra padding and grip between your finger and grip. If you're like me and like fingerless gloves, I would definitely recommend these.

Date of experience: October 10, 2019
Jeff T.
Argentina
1 review
0 helpful votes
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Whip review
October 10, 2019

Good colors, good length, however could use a little more weight at the whip end to minimize the flying up on arm

Date of experience: October 10, 2019
Joe R.
Argentina
1 review
0 helpful votes
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Good boots. Looking forward to
October 10, 2019

Good boots. Looking forward to putting many miles on them. The zipper should be a little longer so it is easier to step in without unlacing. Can be done but takes some pushing to get foot down in.

Date of experience: October 10, 2019
Daniel H.
Argentina
1 review
0 helpful votes
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Good Helmet
October 10, 2019

The price was right, helmet works very well for my GF. There are a couple of things to consider, I wanted to buy the next size smaller cheek pads, but they are not available, also there are no "D" rings on the helmet strap to lock the helmet to the bike.

Date of experience: October 10, 2019
Margaret V.
Argentina
1 review
0 helpful votes
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Women motorcycle Boot 2502
October 10, 2019

Really good for the price but run big. Recommend ordering 1/2 size smaller.

Date of experience: October 10, 2019
John G.
Argentina
1 review
0 helpful votes
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The fit feels right, I
October 10, 2019

The fit feels right, I have not tested it on the road yet due to weather but feel it's going to be just fine

Date of experience: October 10, 2019
Anthony I.
Argentina
1 review
0 helpful votes
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Superior Quality
October 10, 2019

I have been looking for awhile for a new vest when I found this one. This is a quality, well-made vest. It is lined, and not a stitch out of place -- just a beautiful vest! There are only 2 drawbacks, in my opinion. First, it is heavy -- much heavier than most 3-4 snap, side lace vests. This may be a consideration in hot weather riding. Second, the size was way off for me. I am a ladies 2x/3x. So I ordered a size up, to the ladies 4x thinking that would be PLENTY extra room. Not the case for me at all. I was extremely disappointed about that. And because of the heavier quality of the vest, it cost me a whopping $22.00 for return mail! I would DEFINITELY purchase again from Leather Up -- I have never been disappointed with any of their products. If the sizing were different, I would be wearing this vest and saved that exorbitant shipping fee. So, I will keep shopping.

Date of experience: October 10, 2019
Brian N.
Argentina
1 review
0 helpful votes
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PROTECT THE SQUASH
October 10, 2019

Wish the pink was a little more Magenta versus Fluorescent but fits really nice and plenty of vents

Date of experience: October 10, 2019
Michelle E.
Argentina
1 review
0 helpful votes
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Bought this jacket for my wife, Nice jacket, looks good and fits well. I have other Xelement jackets and I like the quality, fit, and price ...

Date of experience: October 10, 2019
Nick W.
Argentina
1 review
0 helpful votes
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Good quality
October 10, 2019

Bought for someone else but when I received it was like i might want one of these

Date of experience: October 10, 2019
Paul M.
Argentina
1 review
0 helpful votes
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Leather pants
October 10, 2019

Great fit no complaints will likely shop with you again

Date of experience: October 10, 2019
Chris S.
Argentina
1 review
0 helpful votes
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Is very good it just
October 10, 2019

Is very good it just a little small on the thigh .

Date of experience: October 10, 2019
Ben I.
Argentina
1 review
0 helpful votes
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Very high quality jacket
October 10, 2019

Living in the upper midwest, I need a motorcycle jacket that can do more than the rest... I need one that keeps you warm, keeps you dry and also keeps you cool. This jacket was tested in the months of April and may in Minnesota, where temps go from 10 degrees F, to 70 degrees F, and I'm impressed. The Jacket kept me warm on the cold days. Open up the vents, and it keeps you cool on hot days! Armor padding is ample, and the material/workmanship seem fantastic!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States