Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Steven F.
Argentina
1 review
0 helpful votes
Follow Steven F.
Unfollow Steven F.
Share Review
Report Review

Leather
October 10, 2019

Nice jacket!!! Very well made. A little tight in the bicep, but they will stretch Out!

Date of experience: October 10, 2019
Nick E.
Argentina
1 review
0 helpful votes
Follow Nick E.
Unfollow Nick E.
Share Review
Report Review

Tribal motif jacket
October 10, 2019

Arrived earlier then expected fits beautifully, thanks so much

Date of experience: October 10, 2019
Jessica I.
Argentina
1 review
0 helpful votes
Follow Jessica I.
Unfollow Jessica I.
Share Review
Report Review

Good Value
October 10, 2019

Performance and comfort that are comparable to jackets that cost twice as much.

Date of experience: October 10, 2019
Amanda L.
Argentina
1 review
0 helpful votes
Follow Amanda L.
Unfollow Amanda L.
Share Review
Report Review

Great Coat
October 10, 2019

Was delivered in record time. Was exactly what I wanted as a gift. Gift receiver delighted.

Date of experience: October 10, 2019
Lisa Y.
Argentina
1 review
0 helpful votes
Follow Lisa Y.
Unfollow Lisa Y.
Share Review
Report Review

Love riding
October 10, 2019

Thank you, now if the one I want to order for the hubby would come back in stock we would be all set...

Date of experience: October 10, 2019
Bill R.
Argentina
1 review
0 helpful votes
Follow Bill R.
Unfollow Bill R.
Share Review
Report Review

Great Boots
October 10, 2019

Bought these just after the holidays, and am thinking of buying another pair already. So, I will have one pair for everyday riding, one pair for good wear.
These boots look good, are COMFORTABLE, and so far durable. I have no complaints. Fit perfect straight out of the box!

Date of experience: October 10, 2019
Dorothy C.
Argentina
1 review
0 helpful votes
Follow Dorothy C.
Unfollow Dorothy C.
Share Review
Report Review

Took me a while to
October 10, 2019

Took me a while to find the perfect vest. I finally found one that I liked and in my size.

Date of experience: October 10, 2019
Laura W.
Argentina
1 review
0 helpful votes
Follow Laura W.
Unfollow Laura W.
Share Review
Report Review

Wonderful helmet
October 10, 2019

JUST received my new helmet Gmax Gm35 fully dresses half helmet, love the zip out linner, very well made. Great price and accurate sizing chart, very comfortable. Thank you Leather great product.

Date of experience: October 10, 2019
Nick A.
Argentina
1 review
0 helpful votes
Follow Nick A.
Unfollow Nick A.
Share Review
Report Review

Amazing products
October 10, 2019

We bought 3 jackets. They are all amazing quality. Very happy and impressed with how fast they were delivered. Size chart was spot on for sizing. We will definitely be ordering again.

Date of experience: October 10, 2019
Joseph F.
Argentina
1 review
0 helpful votes
Follow Joseph F.
Unfollow Joseph F.
Share Review
Report Review

Love it
October 10, 2019

Ordered for my husband. He loves it. Fits great. Came quicker than we thought. Will be ordering again

Date of experience: October 10, 2019
Michelle Y.
Argentina
1 review
0 helpful votes
Follow Michelle Y.
Unfollow Michelle Y.
Share Review
Report Review

Great comfort
October 10, 2019

I bought a pair of these chaps and they fit great. Very good quality and very comfortable.

Date of experience: October 10, 2019
Karen A.
Argentina
1 review
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Share Review
Report Review

Fits my Round-oval head nicely and the lining is very comfortable. I've had it for over five years and aside from a few nicks in the paint, it shows no sign of wearing out.. I like the front vents ok but they needed to have some exhaust venting for good flow-through ventilation. So, I got a good, sharp drill bit and put some rear vents in it. Works great and is my favorite helmet.

Date of experience: October 10, 2019
Maria X.
Argentina
1 review
0 helpful votes
Follow Maria X.
Unfollow Maria X.
Share Review
Report Review

My Leather Jacket
October 10, 2019

I love it, I'm not riding yet but wearing the gear. Receiving complements on the street. I was pleasantly surprised by the pockets, the inner lining, and the padding for protection. It was cold in Vegas and the jacket definite kept me warm.

Date of experience: October 10, 2019
David R.
Argentina
1 review
0 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

Very happy with my purchase....
October 10, 2019

Very happy with my purchase....
You've got my business!!!

Date of experience: October 10, 2019
Martha Y.
Argentina
1 review
0 helpful votes
Follow Martha Y.
Unfollow Martha Y.
Share Review
Report Review

Experiencing Leatherup
October 10, 2019

My daughter had given me a leather jacket. I have always loved leather ever since I owned a motorcycle years back. I searched online for the best leather outlet and came across Leatherup.com I had to give it a try so I ordered my husband some gloves he wanted and myself a leather coat, he loves those gloves as I loved my coat. Unfortunately, I ordered the incorrect size and have to return it. I have looked the website over and actually found another coat I like if not better. Leatherup has been the best to work with about my return, even sent me a return label, now what else could one ask for? All my leather needs will come from Leatherup from now on, Thank you Leatherup for your website.

Date of experience: October 10, 2019
Jack S.
Argentina
1 review
0 helpful votes
Follow Jack S.
Unfollow Jack S.
Share Review
Report Review

bows a little short
October 10, 2019

the bows are a little short, make them very tight, i'll find out how well they work when the weather breaks and i can get my bike out and give them a good test. i like the interchangeable lenses they seen to work great.

Date of experience: October 10, 2019
Frank S.
Argentina
1 review
0 helpful votes
Follow Frank S.
Unfollow Frank S.
Share Review
Report Review

Skull jacket
October 10, 2019

Love it. It looks super sexy on my man and he says it keeps him very warm while riding

Date of experience: October 10, 2019
Maria U.
Argentina
1 review
0 helpful votes
Follow Maria U.
Unfollow Maria U.
Share Review
Report Review

Hawk helmet
October 10, 2019

Other than being significantly heavy, I have no complaints. All functions as it should, looks great, feels great, bugs wipe off lens. But it's significantly heavier than my similar AVG helmet. However on this note, the hawk helmet is significantly cheaper as well, at about half the cost, or even less.

Chin strap is a little weird to get used to, but after using it I want to get something similar for my other helmets. It's like a seatbelt for the chin.

Date of experience: October 10, 2019
Alex J.
Argentina
1 review
0 helpful votes
Follow Alex J.
Unfollow Alex J.
Share Review
Report Review

LeatherUp site review
October 10, 2019

A very good site that has many sale bargains. Shipping and order fulfillment response is pretty quick!!. I have purchased quality items such as leather boots and motorcycle jackets which I am pleased with. Overall it's a very good shopping experience.

Date of experience: October 10, 2019
Amanda C.
Argentina
1 review
0 helpful votes
Follow Amanda C.
Unfollow Amanda C.
Share Review
Report Review

Great wallet
October 10, 2019

Its exactly as advertised only better. It's not cheap. Real good quality leather. I'd give one as a gift or repurchase if mine was ever lost

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States