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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Sarah J.
Argentina
1 review
0 helpful votes
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Jacket and chaps
October 10, 2019

Husband love these I got too big though sizing is accurate fast delivery great tracking and email updates

Date of experience: October 10, 2019
Jim K.
Argentina
1 review
0 helpful votes
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Love these boots. Comfortable. Soft
October 10, 2019

Love these boots. Comfortable. Soft leather. Bad as kicks.

Date of experience: October 10, 2019
Cynthia M.
Argentina
1 review
0 helpful votes
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This appears to be a very nice helmet
October 10, 2019

Unfortunately I cannot give you a performance review now because the helmet is too small and I am in the process of exchanging it . I will be happy to do another review when the replacement arrives but I will tell you I am pleased with your customer service so far.

Date of experience: October 10, 2019
Jay I.
Argentina
3 reviews
0 helpful votes
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Ladie's Leather Vest
October 10, 2019

Great quality leather. Better than expected. Fast shipping.

Date of experience: October 10, 2019
Michelle O.
Argentina
1 review
0 helpful votes
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What a geat jacket.
October 10, 2019

This was a christmas gift, my boyfriend loved it. I couldnt wait to give it to him.

Date of experience: October 10, 2019
Jeff A.
Argentina
1 review
0 helpful votes
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The perfect riding jacket
October 10, 2019

Love this jacket very very much great quality super thick leather couldn't ask for better

Date of experience: October 10, 2019
Shirley T.
Argentina
1 review
0 helpful votes
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Excellent product, excellent service
October 10, 2019

This is not my first helmet purchased from LeatherUp. The last one is still working well, but it's pretty beat up. I highly recommend their products as they always exceed my expectations.

Date of experience: October 10, 2019
Jennifer S.
Argentina
1 review
0 helpful votes
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I was very pleased, the
October 10, 2019

I was very pleased, the boots were very nice ! And of very good quality..and arrived quickly! I will definitely be making future purchases!

Date of experience: October 10, 2019
Dorothy R.
Argentina
1 review
0 helpful votes
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Xelement X19775 boot
October 10, 2019

After reading other reviews, I perched half size larger to get wide width I needed and this worked out well. The boot is well made and appears to be plastic coated leather since it repels water and will not except neatsfoot oil for water proofing. It is easy to put on with the zipper and is good for riding my Harley in cool weather. All this at an exceptional price.

Date of experience: October 10, 2019
Jim N.
Argentina
1 review
0 helpful votes
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adventures of shopping at LeatherUp
October 10, 2019

I like very much shopping at LeatherUp because its an adventure..Everytime ,I shop, there are new & interesting items..When my friends need safety equipment such as helmets, gloves, chaps , boots, etc..I tell them to checkout Leather Up's website..

Date of experience: October 10, 2019
Sarah A.
Argentina
1 review
0 helpful votes
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Actually heavier than I expected.
October 10, 2019

Actually heavier than I expected. Very Nice, may order another pair as a gift.

Date of experience: October 10, 2019
Chris D.
Argentina
1 review
0 helpful votes
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Excellent quality
October 10, 2019

Very good quality product. They were a little big so we returned them and ordered the low cut ones but these are very well made chaps

Date of experience: October 10, 2019
Brenda W.
Argentina
1 review
0 helpful votes
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Great purchase
October 10, 2019

Great price for a comfortable product. One size bigger fits perfect over jeans. Will see how they feel in summer time.

Date of experience: October 10, 2019
John M.
Argentina
1 review
0 helpful votes
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Great jacket. I had to
October 10, 2019

Great jacket. I had to return because it was to small. Waiting for bigger size. Worth the wait. Great price and easy return

Date of experience: October 10, 2019
Stephanie H.
Argentina
1 review
0 helpful votes
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Prices are pretty good on
October 10, 2019

Prices are pretty good on some products. Worth taking a look

Date of experience: October 10, 2019
Christine Q.
Argentina
1 review
0 helpful votes
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Nice Saddlebags
October 10, 2019

Fast delivery. Good Price. Great Quality. Exactly what I ordered-wanted. The brown leather off-set the black and chrome colors of my bike nicely.

Date of experience: October 10, 2019
Eric A.
Argentina
1 review
0 helpful votes
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Perfect gift!
October 10, 2019

Got these for my dad for Christmas. Arrived super fast, fit perfectly. He loved them.

Date of experience: October 10, 2019
Helen X.
Argentina
1 review
0 helpful votes
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Frogg Toggs rain trousers
October 10, 2019

Top shelf product for a great price. Don't get any better than that!

Date of experience: October 10, 2019
Christine M.
Argentina
1 review
0 helpful votes
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PERFECT
October 10, 2019

These bags are very well built. And the BEST price anywhere.

Date of experience: October 10, 2019
Karen M.
Argentina
1 review
0 helpful votes
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gloves
October 10, 2019

fit perfect very well made i love them thanks a lot

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States