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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jason Y.
Argentina
1 review
0 helpful votes
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Great Helmet at a Great Price
October 10, 2019

I had been doing research on a modular helmet and for features and fit liked the HJC IS Max 2 best. It's not heavy and fits my head shape perfectly. The only thing that I would change is that HJC should have included the chin curtain. It was inxpensive but an inconvenience to order separately. Leather Up had the helmet for the best price I found, had fast shipping and great service. I will buy from them again!
Cheers and Ride Safe! -Bob

Date of experience: October 10, 2019
Lisa G.
Argentina
1 review
0 helpful votes
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Good boot (for short time I have had them)
October 10, 2019

Boots are comfortable, and everything advertised.
Only reason I did not give 5 stars was a piece of stitching that stuck out on the upper cuff that rubbed my leg raw until I fixed it with a lighter.

Date of experience: October 10, 2019
Brenda Q.
Argentina
1 review
0 helpful votes
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Great
October 10, 2019

Very nice jacket seams to be well made should last for long time but they run small I had to send it back to get the next size larger I am waiting for for the replacement it should come next week I think I have a $1000.00 jacket that I have had for many years and this new one seams to as well made

Date of experience: October 10, 2019
Helen T.
Argentina
1 review
0 helpful votes
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Perfect fit
October 10, 2019

Very good value and great quality. This was exactly what I was hoping for. Service was awesome and quick delivery.

Date of experience: October 10, 2019
Jason O.
Argentina
1 review
0 helpful votes
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Nice quality Great fit
October 10, 2019

Fits great, soft leather and good quality. LeatherUp always does a fine job

Date of experience: October 10, 2019
Scott S.
Argentina
1 review
0 helpful votes
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Love It,So Does Everyone Else
October 10, 2019

Snug fit but not tight,Light weight but feels sturdy enough to wear & save my head if needed.Love the colors & so does everyone that sees it. I've sent a number of people to the site who were looking for helmets.I'll be buying more gear from here,I'm sure.

Date of experience: October 10, 2019
Tony L.
Argentina
1 review
0 helpful votes
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Great hoodie. A little pricey.
October 10, 2019

Quality is there! So your definitely getting what you paid for. Detail is awesome, right down to thumb holes in sleeves! Which is cool idea! Overall very satisfied!

Date of experience: October 10, 2019
Nancy M.
Argentina
1 review
0 helpful votes
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I would recomend Leatherup to
October 10, 2019

I would recomend Leatherup to my friends they were superb to do business with and the employees were very helpful. Ron

Date of experience: October 10, 2019
Kathleen Q.
Argentina
1 review
0 helpful votes
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Helmet
October 10, 2019

Looks good fits good. Zip out liner makes it nice if the day warms up you can remove it.

Date of experience: October 10, 2019
Michael M.
Argentina
1 review
0 helpful votes
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Smart buy
October 10, 2019

Super lightweight and great perennial vision best set of goggles I ever bought

Date of experience: October 10, 2019
Mark J.
Argentina
1 review
0 helpful votes
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Great service
October 10, 2019

I just wish the service was the same every where else.

Date of experience: October 10, 2019
Maria L.
Argentina
1 review
0 helpful votes
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Quality and comfortable
October 10, 2019

I purchased an earlier version of this jacket about 6 years ago. This jacket looks exactly like mine, but I can't guarantee they are exactly the same. That said, this jacket is a well made medium weight leather jacket. The hide is a thick but not overly heavy jacket. It is a little stiff at first, the hide is not one of those paper thin leather jackets you buy in a department store, which is a good thing. This jacket is not filled with armor so it is not extremely heavy either. I get compliments almost every time I wear it. I normally wear a size medium and I ordered a medium and it fits well. Not too tight but not loose either. The zipper is uncovered, as you can see, but there is a flap underneath so that cold air doesn't hit your chest through the zipper. And the shoulders have what I think is called a gusset so you are not hemmed in by the material when you stretch your arms forward, another feature not built into most department store leather jackets. If there is one issue, and it is a small one, is the zipper used on the inner lining is very small and zipping the liner back in after you take it out for the summer is a real pain. I wish they had used a regular sized zipper but again it is a minor point. All in all a great jacket for a very low price compared to most retail stores.

Date of experience: October 10, 2019
Daniel S.
Argentina
1 review
0 helpful votes
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Cool rider leather jacket
October 10, 2019

Jacket was very good quality leather great price only problem it didn't fit I had to return it other than that I would suggest buying it you'll definitely get your money's worth

Date of experience: October 10, 2019
Mark E.
Argentina
1 review
0 helpful votes
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Great gloves
October 10, 2019

Love the fit feel and comfort of these fingerless gloves. Awesome!

Date of experience: October 10, 2019
Daniel D.
Argentina
2 reviews
0 helpful votes
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Nice product
October 10, 2019

The vest is quality made and very sturdy. The adjustment straps along the bottom make it fit perfect.

Date of experience: October 10, 2019
Karen M.
Argentina
1 review
0 helpful votes
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Eye Catcher
October 10, 2019

The vest is beautiful. Its sturdy, not flimsy light weight. The emblem & stitching is embroidered, good quality and really stands out against the black leather. True to size for men's medium. Makes a wonderful gift!

Date of experience: October 10, 2019
Thomas C.
Argentina
1 review
0 helpful votes
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Leather Jacket
October 10, 2019

Bought it for my husband for Christmas and he loves it! Shipping was fast which was a plus to me.

Date of experience: October 10, 2019
Lisa F.
Argentina
1 review
0 helpful votes
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Awesome boots!
October 10, 2019

Awesome boots! Love the style, quality and durability!!

Date of experience: October 10, 2019
Christine T.
Argentina
1 review
0 helpful votes
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I love wearing vests except
October 10, 2019

I love wearing vests except in the summer, bought quite a few from Leatherup, definitely the place to buy them

Date of experience: October 10, 2019
Rebecca A.
Argentina
1 review
0 helpful votes
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Great product
October 10, 2019

Very high quality leather and looks great. Does run small had to return for one size bigger.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States