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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Scott M.
Argentina
1 review
0 helpful votes
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Great vest
October 10, 2019

This is a great vest for the price. And wonderful customer service. I had ordered the wrong size, contacted the company, they were exceptional nice and I was able to exchange for the correct size and received the new one in one week!

Date of experience: October 10, 2019
Sarah E.
Argentina
1 review
0 helpful votes
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size up
October 10, 2019

I think they're good for the price and have some flair for women, for me they were a bit small though even though the size chart said medium, I should've ordered large

Date of experience: October 10, 2019
Joe K.
Argentina
1 review
0 helpful votes
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Well done classic jacket
October 10, 2019

Thank you leather-up it is not motorcycle jacket. It is good looking, well done classic jacket. It is a bit heavy, but I like it. The reason I bought it was the dimensions: it is hard to find any jacket for 42" chest with 34" waist, but this one looks right.

Date of experience: October 10, 2019
Tom D.
Argentina
1 review
0 helpful votes
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Positive remarks: Great quality, really
October 10, 2019

Positive remarks: Great quality, really warm, satisfied with purchase. Negative remarks: Legs twist or turn around your legs. Buckle and grommets could be of better quality. Appears cheap.

Date of experience: October 10, 2019
Eric J.
Argentina
1 review
0 helpful votes
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Glad I bought them.
October 10, 2019

Very well made and I love the deer skins softness.

Date of experience: October 10, 2019
Karen Z.
Argentina
1 review
0 helpful votes
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Item arrived at good time
October 10, 2019

Item arrived at good time as far as shipping. Very nice face mask and fits very well.

Date of experience: October 10, 2019
Nick X.
Argentina
1 review
0 helpful votes
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Pleasantly surprised
October 10, 2019

Very satisfied with ordering fast delivery and quality of product

Date of experience: October 10, 2019
Brenda E.
Argentina
1 review
0 helpful votes
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Great jacket very heavy which
October 10, 2019

Great jacket very heavy which it should be. You need to go a bigger size as the jacket runs small but worth the purchase

Date of experience: October 10, 2019
Dave F.
Argentina
1 review
0 helpful votes
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Can not beat the price!!
October 10, 2019

Bought them for cold weather rides, could not be more pleased. 38 degrees with no long Johns and was comfortable for 30 miles.

Date of experience: October 10, 2019
Karen G.
Argentina
1 review
0 helpful votes
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Great value
October 10, 2019

Jacket is a great value, and quite warm for as thin as it is. Does a descent job of repelling water too.

Date of experience: October 10, 2019
Bill J.
Argentina
1 review
0 helpful votes
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Awesome
October 10, 2019

I've had them for a week now. I've worn them a few times, once to work on a car. They seem sturdy and reliable. Totally waterproof so far.

Date of experience: October 10, 2019
Michelle C.
Argentina
1 review
0 helpful votes
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leather jacket
October 10, 2019

not very good quality of leather. color is fading on sleeve after wearing once. not happy with this product.

Date of experience: October 10, 2019
Mark L.
Argentina
1 review
0 helpful votes
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Nice but order a size larger
October 10, 2019

Very nice leather, stitching unexceptional. Runs small, especially if you have middle-age spread! I weigh 225 and the 3X is snug. By comparison, I wear 1X dress shirts.

Date of experience: October 10, 2019
Deborah C.
Argentina
1 review
0 helpful votes
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Chaps- ahoy
October 10, 2019

Great pair of chaps I bought for my lady.
I bought me the same ones six years ago and mine still look as new as hers we just bought.

Date of experience: October 10, 2019
Scott E.
Argentina
1 review
0 helpful votes
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Xelement 7554 chaps.
October 10, 2019

Once I got the right size, (my fault), every thing was great. great value as usual from LeatherUp.

Date of experience: October 10, 2019
Nick S.
Argentina
1 review
0 helpful votes
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Just wish the size chart was more accurate
October 10, 2019

I love my jacket and even though I measured myself the chart is sort of off so I would go for a bigger size just encase for this jacket but I do love it and it's a beautiful jacket, and it's more of a softshell which I wish I knew before have but all in all not a bad jacket I'll definitely order a new jacket another time.

Date of experience: October 10, 2019
Daniel S.
Argentina
1 review
0 helpful votes
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Very good quality leather and
October 10, 2019

Very good quality leather and lining. Made in Pakistan so not USA but material and workmanship was well worth the cost of less than $50. Comfort was Okay but the leather was new and should get better as it breaks in.

Date of experience: October 10, 2019
Mary P.
Argentina
1 review
0 helpful votes
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was concerned about the width,
October 10, 2019

was concerned about the width, but fit great, very comfortable, no break-in blisters or sore spots

Date of experience: October 10, 2019
Virginia Y.
Argentina
1 review
0 helpful votes
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Not Bad
October 10, 2019

The leather quality is very good, but the adjustment straps don't tighten enough and the next size down (large) was too snug in the chest.

Date of experience: October 10, 2019
Betty O.
Argentina
1 review
0 helpful votes
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Edna
October 10, 2019

Love this jacket. It's very comfy & warm. Fit runs a little small but other than that awesome jacket

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States