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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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This is a great vest for the price. And wonderful customer service. I had ordered the wrong size, contacted the company, they were exceptional nice and I was able to exchange for the correct size and received the new one in one week!
I think they're good for the price and have some flair for women, for me they were a bit small though even though the size chart said medium, I should've ordered large
Thank you leather-up it is not motorcycle jacket. It is good looking, well done classic jacket. It is a bit heavy, but I like it. The reason I bought it was the dimensions: it is hard to find any jacket for 42" chest with 34" waist, but this one looks right.
Positive remarks: Great quality, really warm, satisfied with purchase. Negative remarks: Legs twist or turn around your legs. Buckle and grommets could be of better quality. Appears cheap.
Very well made and I love the deer skins softness.
Item arrived at good time as far as shipping. Very nice face mask and fits very well.
Very satisfied with ordering fast delivery and quality of product
Great jacket very heavy which it should be. You need to go a bigger size as the jacket runs small but worth the purchase
Bought them for cold weather rides, could not be more pleased. 38 degrees with no long Johns and was comfortable for 30 miles.
Jacket is a great value, and quite warm for as thin as it is. Does a descent job of repelling water too.
I've had them for a week now. I've worn them a few times, once to work on a car. They seem sturdy and reliable. Totally waterproof so far.
not very good quality of leather. color is fading on sleeve after wearing once. not happy with this product.
Very nice leather, stitching unexceptional. Runs small, especially if you have middle-age spread! I weigh 225 and the 3X is snug. By comparison, I wear 1X dress shirts.
Great pair of chaps I bought for my lady.
I bought me the same ones six years ago and mine still look as new as hers we just bought.
Once I got the right size, (my fault), every thing was great. great value as usual from LeatherUp.
I love my jacket and even though I measured myself the chart is sort of off so I would go for a bigger size just encase for this jacket but I do love it and it's a beautiful jacket, and it's more of a softshell which I wish I knew before have but all in all not a bad jacket I'll definitely order a new jacket another time.
Very good quality leather and lining. Made in Pakistan so not USA but material and workmanship was well worth the cost of less than $50. Comfort was Okay but the leather was new and should get better as it breaks in.
was concerned about the width, but fit great, very comfortable, no break-in blisters or sore spots
The leather quality is very good, but the adjustment straps don't tighten enough and the next size down (large) was too snug in the chest.
Love this jacket. It's very comfy & warm. Fit runs a little small but other than that awesome jacket
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

