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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Joe B.
Argentina
1 review
0 helpful votes
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Great fit and look
October 10, 2019

I love this vest. It it is a great addition to my stuff and it is versatile - I wear with a shirt and without. Added warmth without the bulk of a jacket. Love it.

Date of experience: October 10, 2019
Daniel Z.
Argentina
1 review
0 helpful votes
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racer leather jacket
October 10, 2019

Very well built solid jacket, i love all the pockets ,easier to carry the small things that make motorcycling fun, one small nit, the sleeves could be about 1/2 inch shorter. The purchase price for the quality received is outstanding. This is the second jacket i have purchased from leather up and both have been great and very functional, the fit, feel and look of the leather is very comparable to much more expensive leather jackets. I feel i got a great deal.

Date of experience: October 10, 2019
Steve G.
Argentina
1 review
0 helpful votes
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She loves them
October 10, 2019

Quality was well above expected for the price. Will be enjoying these boots for many years to come.

Date of experience: October 10, 2019
Susan R.
Argentina
1 review
0 helpful votes
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Gloves
October 10, 2019

I bought this for my wife . And she was very happy . She loves them.

Date of experience: October 10, 2019
Anna C.
Argentina
1 review
0 helpful votes
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Riding gloves
October 10, 2019

Always easy and a pleasure to use their site. LeatherUp is our first stop for motorcycle apparel.

Date of experience: October 10, 2019
Anthony K.
Argentina
1 review
0 helpful votes
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Great Boots - Great Service
October 10, 2019

Leather Up came through once again with personalized customer service. This is my second pair of Vulcan Harness boots and I couldn't be happier with the product, the price, and the extra effort from Leather Up to find the size and style I was looking for.

Date of experience: October 10, 2019
Sandra M.
Argentina
1 review
0 helpful votes
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VIP club
October 10, 2019

Gives you great value on top of already terrific deals

Date of experience: October 10, 2019
Carol O.
Argentina
1 review
0 helpful votes
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It's awesome
October 10, 2019

I've ordered several things. Leather jacket, chaps, saddle bags... alot of great gear. I keep getting discounts and the service is prompt.

Date of experience: October 10, 2019
Ruth H.
Argentina
1 review
0 helpful votes
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Comfortable jacket. Not too heavy
October 10, 2019

Comfortable jacket. Not too heavy but also not too lite

Date of experience: October 10, 2019
Sharon G.
Argentina
1 review
0 helpful votes
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I am happy with my
October 10, 2019

I am happy with my new gloves they fit great and for the right price.

Date of experience: October 10, 2019
Donna R.
Argentina
1 review
0 helpful votes
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Marine Vest
October 10, 2019

Great vest My husband and son are both former marines and they loved it.

Date of experience: October 10, 2019
Bill N.
Argentina
1 review
0 helpful votes
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Great service
October 10, 2019

The items that I have ordered have arrived within 5 to 7 business days.

Date of experience: October 10, 2019
Angela C.
Argentina
1 review
0 helpful votes
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Great Value, nice looking pants!
October 10, 2019

My significant other loves these pants, and he looks great in them. He says they keep him warm - we've ridden in temps down to 43F so far. Only question is the waterproof statement. There are large stretchy material sections/vents above the knees, which we are thinking will soak his legs.... 5 stars otherwise....

Date of experience: October 10, 2019
Mike G.
Argentina
1 review
0 helpful votes
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Mask
October 10, 2019

The item and price are excellent. Fits very well. Already planning on other purchases.
Thanks

Date of experience: October 10, 2019
Steve I.
Argentina
1 review
0 helpful votes
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Xelement boots are awesome
October 10, 2019

The exelement boots I purchased from you are awesome. Great price for a pair of very comfortable boots. I love these boots.

Date of experience: October 10, 2019
Linda F.
Argentina
1 review
0 helpful votes
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boots
October 10, 2019

Good - little large - soles & heels short, but overall good boots

Date of experience: October 10, 2019
Stephen A.
Argentina
1 review
0 helpful votes
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Great Product
October 10, 2019

love product website and speed at which received product..

Date of experience: October 10, 2019
Dave J.
Argentina
1 review
0 helpful votes
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Nice, lightweight gloves
October 10, 2019

Decent lightweight gloves. Breathable and good for warmer weather. Good price. Fast shipping.

Date of experience: October 10, 2019
Margaret F.
Argentina
1 review
0 helpful votes
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Exactly what we wanted. The
October 10, 2019

Exactly what we wanted. The calf is snug but perfect otherwise. My husband has very muscular calfs so we expected that.

Date of experience: October 10, 2019
Melissa M.
Argentina
1 review
0 helpful votes
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I am extremely happy with
October 10, 2019

I am extremely happy with this helmet. Fits great and looks great !! I would recommend to others !

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States