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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I ordered these for my old lady for x-mass and she loves them
I've bought Xelement boots for the past few years. Love the safety aspects of the soles, except the third time I wore them, the heel sole came off. The overall quality in comparison to the other boots I've purchased from this company is below par. I will be purchasing the other style again as I know it holds up, is very comfortable and in my opinion is a better quality than this pair. The brand is good, this specific boot that I got was not as nice as the others I've bought.
I absolutely love these boots! They're very comfortable and very stylish. They fit true to size. I've ridden (my own) and they're sturdy and don't slip. I highly recommend these boots.
I ordered these boots for my wife and she loves them. She says that they are comfortable and the fit is good.
These are nice, they fit well and are long wearing when you need to be on your feet all day. I've had other Xelement dress boots and I'll probably continue buying their brand, but maybe a different style.
this bags are very nice. I can't see anyone spending houndreds when these bags are just as good, and I see the other bas everyday at work
I ordered these bags on the 16th of Nov and received them on the 18th of Nov. No joke got them in two days. Great bags, especially for the price. I wasn't sure what to expect but I am extremely pleased. I would recommend these bags and this site to anyone!!!!!
Great product - Easy to install, zip on/off makes it simple. Quality all around.
I ordered these boots because of the classic look and my preference of the square toe look, not to mention that they can be re-soled. The leather is very high quality and thick, like any quality boot, they do require a break-in period as they are a bit stiff out of the box, I used "leather honey" on them and they're breaking in nicely. Overall an upper end, high quality boot worth the money, and they look pretty damn good too!
First time, I have bought boots online. I ordered a 1/2 size larger because of the socks I wear. They fit perfectly! Big plus, they are comfortable for having a heel. They really look nice!!! I recommend this boot to anyone thinking about buying it. AND, it came two days earlier than expected. Can't beat that!
i really like the looks of this bag, i don't like how stiff it is, one of the straps cracked when i folded it down to tuck it in the loop...hoping it wont be so stiff when it warms up...
These bags appeared to be of very good quality - but they did not fit my 11 Ultra Classic so I had to return them.
Great looking bag, look great on my bike and my wifes bike . actually had someone ask if they where real leather would highly recomend
I first ordered a size 12 and it was a half size too big, after sending them back with no trouble I received my size 11 1/2 boot and I was amazed at the fit and quality of the boot. I put them on right away and they felt as though they where made just for me. I wore them all day Christmas shopping and to the movies later on that night with no problem. If you order them get a half size smaller then you normally wear as the run a half size large. Its a great boot made with high quality leather and feel great on your feet.
These bags are awesome, absolutely gigantic. In fact even though I took measurements before ordering they are even larger than I expected. Gotten lots of compliments on them. They really do look like real leather even though I know they are not.
Best damn boots I have ever owned! Fit and comfort is perfect. Highly recommend for motorcycle use.
Finally I found a set of bags that fit my 2008 Sportster without having to move the turn signals! I really like the look it gives my bike, they're small enough that they don't look overp owering on the bike. Plus some of the extra storage I get from them.
Nice fit in tour box. Works well when protecting new wiring on lighting installed on box exterior
Bought these to try on my VTX1800T stock windshield not knowing they were attached to a metal shaped bracket with no adjustment. really nice bags I wish they would fit, river road has good products. sell them to someone I guess.
I bought these bags for my Harley Soft-Tail Heritage Classic with the King Size windshield. I put them on myself in about 15 minutes and they not only look great, but I don't know how I got by without them. I use them for my glasses, my Ipod, my riding gloves and any other small things I need to carry. They are very well made and they look really good too.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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