Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Chris N.
Argentina
1 review
0 helpful votes
Follow Chris N.
Unfollow Chris N.
Share Review
Report Review

I'm between the large and
October 10, 2019

I'm between the large and extra large. So I went with the large. finger lenth is good, but being new they were tight. After using a few time they loosened up and are fine.

Date of experience: October 10, 2019
Scott F.
Argentina
1 review
0 helpful votes
Follow Scott F.
Unfollow Scott F.
Share Review
Report Review

Purchased end of Sept and
October 10, 2019

Purchased end of Sept and on 1st use these gloves did an excellent job keeping my hands warm on a 5 day, 2500 mile trip in Oct 2016. Temps ranging from mid 40-50 deg. However, with the temps down into the 30s and riding for several hours the cold did penetrate and had to use the heated gloves, but these did an superb job with warmth... Fit was right on. My only issue is with quality/durability as the glove began to split at the "V" of each finger. The leather is not the heavy cowhide that I'm use to from LU. It may just be the pair I have but the leather is a softer leather which also makes them a little slippery on the grips. Meaning you have to grip the throttle tighter. I put my hand on my thigh when riding and it slipped off each time, not traction. These are a great price and the micro fleece lining feels wonderful, but durability is lacking with my pair...

Date of experience: October 10, 2019
Stephen R.
Argentina
1 review
0 helpful votes
Follow Stephen R.
Unfollow Stephen R.
Share Review
Report Review

Excellent value for an even
October 10, 2019

Excellent value for an even more excellent price! They fit like a second skin and cover my sleeve nicely to deflect the wind.

Date of experience: October 10, 2019
Ben J.
Argentina
1 review
0 helpful votes
Follow Ben J.
Unfollow Ben J.
Share Review
Report Review

great gloves, the gauntlet is
October 10, 2019

great gloves, the gauntlet is a little tight over the coat but i can deal. once broke in nice n soft

Date of experience: October 10, 2019
Anna B.
Argentina
1 review
0 helpful votes
Follow Anna B.
Unfollow Anna B.
Share Review
Report Review

This is not a very
October 10, 2019

This is not a very warm jacket if you are looking for anything below 50 degrees...Also after wearing this jacket 3 times the zipper broke.

Date of experience: October 10, 2019
George X.
Argentina
1 review
0 helpful votes
Follow George X.
Unfollow George X.
Share Review
Report Review

I wear a XL glove
October 10, 2019

I wear a XL glove and these fit perfectly. Soft and well insulated. I ride in Seattle where it's always cool and the insulation was just what I needed. I bought them for the gauntlet cuffs to keep the wind out of my jacket sleeves and that was the real benefit! Buy them at this price now! $21.95!

Date of experience: October 10, 2019
Jeff I.
Argentina
1 review
0 helpful votes
Follow Jeff I.
Unfollow Jeff I.
Share Review
Report Review

I went by the size
October 10, 2019

I went by the size chart and the gloves fit perfect. The color matches my jacket great and the thickness of the glove is perfect for the colder part of Colorado weather. I'm happy with them and I would recommend these for anyone that rides in colder conditions.

Date of experience: October 10, 2019
Dave Y.
Argentina
1 review
0 helpful votes
Follow Dave Y.
Unfollow Dave Y.
Share Review
Report Review

This is a great jacket
October 10, 2019

This is a great jacket for the price. You can't buy another for the price this jacket is..

Date of experience: October 10, 2019
Bob E.
Argentina
1 review
0 helpful votes
Follow Bob E.
Unfollow Bob E.
Share Review
Report Review

The gloves are very nice
October 10, 2019

The gloves are very nice looking and seem to be of good quality....haven't had a cold enough ride to test their warmth factor. Overall I think they are going to be a good value.

Date of experience: October 10, 2019
Nick M.
Argentina
2 reviews
0 helpful votes
Follow Nick M.
Unfollow Nick M.
Share Review
Report Review

Perfect for what we needed
October 10, 2019

Perfect for what we needed and exceeded our expectations.

Date of experience: October 10, 2019
Daniel J.
Argentina
1 review
0 helpful votes
Follow Daniel J.
Unfollow Daniel J.
Share Review
Report Review

Got caught in a very
October 10, 2019

Got caught in a very cold driving rain storm first time out after purchase. I never even used the rain cover and the gloves kept my hands toasty warm and dry throughout the two hour ride. Couldn't have asked for more at any price...highly recommend.

Date of experience: October 10, 2019
Elizabeth H.
Argentina
1 review
0 helpful votes
Follow Elizabeth H.
Unfollow Elizabeth H.
Share Review
Report Review

an overall good value. holds
October 10, 2019

an overall good value. holds more than I expected with ample ties and straps for security. the rain cover also works well as I've had to use it already.

Date of experience: October 10, 2019
Dorothy J.
Argentina
1 review
0 helpful votes
Follow Dorothy J.
Unfollow Dorothy J.
Share Review
Report Review

Very nice. Just what I
October 10, 2019

Very nice. Just what I was looking for. good price, fast service.

Date of experience: October 10, 2019
Elizabeth H.
Argentina
1 review
0 helpful votes
Follow Elizabeth H.
Unfollow Elizabeth H.
Share Review
Report Review

Love the looks of the
October 10, 2019

Love the looks of the bag and it will be the perfect size that I wanted. Looks very durable but we will see.

Date of experience: October 10, 2019
Melissa E.
Argentina
1 review
0 helpful votes
Follow Melissa E.
Unfollow Melissa E.
Share Review
Report Review

They are great for the
October 10, 2019

They are great for the value. Keep my hands warm in the cold Virginia fall air. I can't wait to try them out when it gets really cold.

Date of experience: October 10, 2019
Scott F.
Argentina
1 review
0 helpful votes
Follow Scott F.
Unfollow Scott F.
Share Review
Report Review

Very nice gloves, a little
October 10, 2019

Very nice gloves, a little light for cold weather winter riding, but a good buy.

Date of experience: October 10, 2019
Chris W.
Argentina
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Share Review
Report Review

These gloves are toasty warm
October 10, 2019

These gloves are toasty warm and waterproof! Great protection from the cold, not too sure how they would hold up to a fall though.

Date of experience: October 10, 2019
Eric L.
Argentina
1 review
0 helpful votes
Follow Eric L.
Unfollow Eric L.
Share Review
Report Review

Wow. I had some leather
October 10, 2019

Wow. I had some leather gloves but had no idea these would make such a difference! Hands are staying warm for my whole 45 min ride to work at 45 degrees.

Date of experience: October 10, 2019
Sharon I.
Argentina
1 review
0 helpful votes
Follow Sharon I.
Unfollow Sharon I.
Share Review
Report Review

JOHN CHUG. FROM FAYETTEVILLE, NC
October 10, 2019

JOHN CHUG. FROM FAYETTEVILLE, NC

GREAT GLOVES FOR THE PRICE. GAUNTLET PART KINDA SMALL TO FIT OVER JACKET CUFF. LOVE THE POW-MIA PRINT. NEVER FORGET...

Date of experience: October 10, 2019
Helen N.
Argentina
1 review
0 helpful votes
Follow Helen N.
Unfollow Helen N.
Share Review
Report Review

Great glove very comfortable. I
October 10, 2019

Great glove very comfortable. I wear a large and the glove feels and fits like a large the only thing is its a little snug trying to get my hand through the rist area of the glove. Also I wish the gauntlet of the glove was a little larger to go over the sleeve of my jacket. I have a Powertrip ( PowerGlide ) jacket with the zip down sleeve along with a snap strap and the gauntlet doesn't fit over that to well but still a nice glove.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States