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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Maria C.
Argentina
1 review
0 helpful votes
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Great vest
October 10, 2019

I was looking for a vest that didn't have a seam down the back. This is perfect. And the price is even better. I just wish it was made in America

Date of experience: October 10, 2019
Maria C.
Argentina
1 review
0 helpful votes
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Nice youth helmet
October 10, 2019

Bought helmet for 10 year old Grandson. Rides on back of my Street Glide and wanted him to have good head protection. Very satisfied so far, haven't had a lot of chances to use it.

Date of experience: October 10, 2019
George G.
Argentina
1 review
0 helpful votes
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Great Value
October 10, 2019

This jacket is great. It's light weight and the airflow through it keeps you from melting on hot days. The armor is easily removable so if you have another jacket that has the armor pockets you can use this armor in it. I wear this jacket on the hot days when I don't want to wear leather.

Date of experience: October 10, 2019
Paul V.
Argentina
1 review
0 helpful votes
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Quality pants!
October 10, 2019

These pants are made of quality leather, strong stitching, and they button close. So they stay buttoned along with a inside hook to ensure closure. This is a real plus compared to their pants that snap close but don't stay closed. The only reason I didn't give 5 stars is due to the rise is over stated by aprox. 1.5"

Date of experience: October 10, 2019
Stephanie A.
Argentina
1 review
0 helpful votes
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Great product. Customer support needs improvement
October 10, 2019

Wife and I both bought a pair of chaps. Mine were great, nice leather, fit was a little tight but they will stretch a little anyway so I am satisfied. The wife's were a bit small, so she returned them. The return process was a bit involved, but she sent them back. Been waiting more than two weeks to get the larger pair, with no word from Leather Up. A little note on the status of the return and replacement would be nice

Date of experience: October 10, 2019
Elizabeth V.
Argentina
1 review
0 helpful votes
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THe xelement rain gear is
October 10, 2019

THe xelement rain gear is good I have not tested it yet in the rain but it's much better than all the others I have had so far except for those little booties
you make those booties for walking barefoot? those things wouldn't fit over my boots those things wouldn't fit over my tennis shoes I just barely could put them on over my feet I had to cut them out and I had to buy rain boots that would go over my regular boots to keep everything dry

Date of experience: October 10, 2019
Dave L.
Argentina
1 review
0 helpful votes
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Good bag for the price
October 10, 2019

decent bag. The leather is soft, it seems well stitched, there were no obvious defects in the materials, and the expandable main compartment doubles in depth. The 2 bags connect securely and the whole thing attaches to the bike well. The straps for making it a backpack are just 2 pieces of 2" webbing and adjustable clips on both ends. It'd be a bit nicer to have one end fixed to the plastic clip so the webbing wouldn't slide out of the clip when you picked it up. It'd also be nice to add some padding. The included rain cover is nice, but it would make a little more sense to put on over the top with the opening on the bottom, not back to the front. Overall I'm happy with it, and on sale it couldn't be beat

Date of experience: October 10, 2019
Laura Z.
Argentina
1 review
0 helpful votes
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Very nice
October 10, 2019

I'm 5'7" 180lbs and the large fits good. Well made and I just need to brake it in and then it will be perfect

Date of experience: October 10, 2019
Eric J.
Argentina
1 review
0 helpful votes
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A little big
October 10, 2019

I read plenty of reviews on these pants and they were helpful. I was looking for overpants, but they were out of stock. I wear 33x32 in normal pants. I went with 34's in these pants. Which worked out great to wear over my jeans, with a belt on on my jeans too. I'm just shy of 6' tall and these are a little long. Which actually is perfect when I'm in a riding position.

Date of experience: October 10, 2019
Chris X.
Argentina
1 review
0 helpful votes
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Great Denim Jacket
October 10, 2019

I would definitely classify this as a denim jacket over a shirt. With that said, it is awesome. Made well, great quality and awesome worn color. However, if you're looking for a shirt shirt, this isn't it.

Date of experience: October 10, 2019
Peter O.
Argentina
1 review
0 helpful votes
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Musicdj
October 10, 2019

Vest is awesome, the quality the weight all in all I'm sold on this and if this with stands the elements of riding I will be a leatherup customer for years to come

Date of experience: October 10, 2019
Tony T.
Argentina
1 review
0 helpful votes
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Sexy
October 10, 2019

I love these boots. I got them as my motorcycle riding boots. They fit perfectly over the pegs. They look so hot. My husband loves them. The heal is a little higher than it looks in the pictures. They do get warm in the sun and water gets in them if it's raining, but they look stunning so it pays off.

Date of experience: October 10, 2019
Dorothy M.
Argentina
1 review
0 helpful votes
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Can't complain! Great purchase &
October 10, 2019

Can't complain! Great purchase & even better price!

Date of experience: October 10, 2019
Sarah O.
Argentina
1 review
0 helpful votes
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Very comfortable boots
October 10, 2019

Very comfortable boots, took them for a run on my bike and they are great. I don't normally like to buy shoes or boots on line but in this case I'm very glad I did.

Date of experience: October 10, 2019
Janet B.
Argentina
1 review
0 helpful votes
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Bought them, love them
October 10, 2019

The last boots I bought from Leatherup were excellent. They were of the Xelement brand. I'm the type of person that when I find the brand I like it's hard for me to switch. I nervously took a chance on the M Boss brand. I didn't know what to expect. When I received them, I was pleasantly surprised by the quality. They are good boots and they do the job. They are true to size and for my wide feet they are comfortable. The toe was a tad higher than my other boots so I adjusted the shift lever just a little. So, for those that are hesitant in trying this brand, you don't need too. They are a good boot especially for the price. They also look great sharp jeans! So great price, great quality, true to size, can't beat them.

Date of experience: October 10, 2019
Janet X.
Argentina
1 review
0 helpful votes
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Worth The Money
October 10, 2019

I did like everyone else and ordered this jacket 1 size larger than my current summer jacket and it fit perfect because it has a liner and my other jacket does not. This jacket has a whole lot of pockets that are not seen on the outside. The only reason I gave it 4 stars, is it is made from a loose fitting mesh that I don't like nearly as much as my Victory jacket that fits more like a leather jacket. But my Victory jacket does not have a liner, so I feel that this jacket is going to work great in the Fall when it is in the mid 60's in the morning, but in the 80's in the afternoon. After I start using it this Fall I may want to change it to 5 stars. My wife and best friend have this same jacket and love them.

Date of experience: October 10, 2019
Sam V.
Argentina
1 review
0 helpful votes
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Great boots
October 10, 2019

Ordered these for my daughter and they were too big. Ordered another pair a half size smaller, could have gone a full size smaller and will in this order. These boots are extremely durable and must be comfortable because she has worn them almost daily for 2 plus years. Ordering another pair as the heel is starting to wear down from walking around campus. They are a bit heavier than her other boots, but she doesn't mind.

Date of experience: October 10, 2019
Diane C.
Argentina
1 review
0 helpful votes
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Great jacket and for the
October 10, 2019

Great jacket and for the buck , you can't beat it anywhere!! It does run small. I'm 6'5 300lbs and ordered the 5xlt and normally I wear a 3XLT. I read the reviews and it stated they run a lil small to order up. I did and so happy I did!!! GREAT JACKET :+1::kissing_heart:

Date of experience: October 10, 2019
Jim K.
Argentina
1 review
0 helpful votes
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Nice jacket
October 10, 2019

This is a nice jacket although the front pockets are not in the traditional place that pockets go. There are plenty of zippered vents. I ordered the 2x based on my measurements but had to exchange it for the 3x. I'm 5'4 and a size 16.

Date of experience: October 10, 2019
Amanda F.
Argentina
1 review
0 helpful votes
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Great gear
October 10, 2019

I have purchased a lot of things from leather up like jackets helmets Bluetooth headset everything is top quality fits good looks great and works like it should and now that they offer easy pay with 2 great companies I'll be buying more products thanks leather up

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States