Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love this jacket! It's super comfortable, the ventilation is great when it's hot outside, and that full sleeve liner keeps me from freezing in the cold! My boyfriend can't ride anymore and gets nervous when I go, cause he says I look sexy in it haha! The only thing I wish was different is.....I wish I'd gotten the one with pink instead haha! That's okay, I'll get the pink one soon (wink!)
This is a great helmet for the price! fits perfect very comfortable and looks awesome! And DOT approved! you can't beat it.
I'm very pleased with the Outlaw T68 SP helmet. This is the third one I've purchased. The last one held up well, but was beginning to show wear after 6 years, so I bought a new one. The quality is very good, as advertised and at a very economical price.
Just rode with it in bad weather yesterday and it kept me dry. Wasn't a down pour but a consistent rain all day. Kept me warm and dry. For the price it's a great product.
Product was as described. True to the size chart. I'll buy my next helmet here!
Loved how Light-weight helmet is. My normal helmet hurt my neck after riding for a couple hours but this helmet is super comfortable and didn't strain my neck.
These are my "go to" glasses. I have bought several pair, and keep a pair of clear and darks with each bike I have.
GR 8 helmet, I usually wear a full face helmet to wear on my sport bikes. I recently bought a Moto Guzzi that has a wind screen and this 1/2 helmet works fine.
Arizona doesn't have a helmet law but I just can't bring myself to ride with out one. This is pretty close to the freedom you feel when riding without one.
Initially, I thought the carbon helmet would be lighter. When I compared it to a fiber glass 1/2 helmet it's much lighter so I'm very pleased.
This company's service is the best. GR 8 prices, GR 8 return policy, (even when it's my error), super fast shipping.
I gave 4 stars because it's a really amazing vest...HOWEVER...I ordered the same size as my leather jacket and it must've been 3 sizes too small. I couldn't even get close to it zipping, by about 6"-8". I loved it, and I wish it would've fit. I was quickly refunded after shipping it back.
GR 8 alternate to a full faced helmet in Arizona's heat.
My wife loves the rose and it fits well. A little heavy for a 1/2 helmet but, like most products Leather-Up sells, it is very well made.
As always, super fast shipping.
This is a GR 8 company. I've used then 4 years.
These fit my thighs perfectly! They are comfortable and durable and a great buy. They are a little long, but I'm able to snip some material off of the ends so that's not a problem. I'm 5'4'' and there is probably a half a foot of extra material on the bottom for reference.
We currently wear the Outlaw T72 and we're looking for a lighter weight helmet. There is a major difference in the weight between the two. The T71 profile is narrower than the T72 so the fit is not as good but I hope after wearing it several times that will get better.
This helmet fit is true to size. Iv'e only wore it once so far for a ride of about two hundred mile and found it to be kinda heavy. Will have to break it in further for a final conclusion
I haven't used it yet so I'm hoping it keeps me dry.
Very well constructed. Haven't had a chance to wear it yet but it feels great. Fits well. I like that the arms come down over my hands and the back is longer too. I did take out the back armour as it felt too rigid.
Very good overall jacket. No complaints. Especially for the price. I'm 5-9 200lb & the XL fits me great. Sleeves are a touch long but not too bad.
Nice fit and good quality. I'm 5'10 and 168 lbs and order a size S and fit perfect. The only negative point is that has not room for armor protection but it does have a leather reinforcement on elbow and shoulders. Fast shipping although the website is not giving information about the shipping status.
After years of leather vests that are too hot to wear for summer club events, not to mention difficult to clean, I ordered this vest. The quality is good its' comfortable, and it fits. I feel it is a good buy. We were able to sew club patches on with a home sewing machine, rather than paying someone to do it. It turned out great and looks very good. Best of all, it's wash and wear. Cold water recommended- dry it on the backyard clothesline, touch up with steam iron if desired. I have already had friends ask me where I got it.
Great jacket great fit and so cute! Nice heavy leather ... Can't believe the price is so reasonable. My man liked it too! :blush:
I liked the style. Fit well around busy & waist. Nice inside pockets. Quality leather.
Arm opening was to long for me. The shoulder seam was over 1 inch above my shoulder. I could fit 2 fingers through there. I'm 5'4".
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

