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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I really like this mask. Normally wear it in on those cold weather days. I get a lot of strange looks and double takes from "soccer moms" and little kids when they see pull up beside their mini vans and oversized SUVs
It fits great, and keeps my face warm on those cold winter rides. Very happy with the fast shipping and easy ordering.
Fits just as expected, no better or worse than similar products. I'm happy with the purchase
Was skeptical on the sizing chart. Ordered a 3XL and it fits great. On time delivery and the quality is top notch for the price.
I was sent the wrong size jacket by mistake. I contacted customer service and was greeted by a young gentleman who helped me resolve my problem (sorry, can't remember his name). Leatherup reimbursed me for the cost of shipping the jacket back which I took as a store credit as I plan on purchasing another jacket. I love the jacket that I purchased and believe that it was a fair price. Thank you Leatherup.
I typically do not do surveys but this jacket is well worth the cost, the style and durability is exceptional. I'm glad I bought it. Thank you Leather Up.com
I love everything about this jacket except that the style is a bit too youthful and busy for this 52-year-old Midwestern guy... at least so says my family :) So I am sending it back. But I absolutely loved the quality, the rich smell of leather and the way the concealed carry pocket worked. So my advice is to look it over stylistically and if the style is a "go" for you to rest assured that the quality and price of this unit is fantastic!
It dose not get too could that often in orlando, this year it did! this mask was a treat. waring it made the could fun again.
K.R.
Purchased this item begining of Jan love the fit and the few time I have ridden with it so far it has been great. Love the fact that the lower part extends into my chest. The velcro is well placed and works well with my full face helmet. I like the price also. Thanks again to leather up for coming through with fast delivery and great product when I needed it.
this is the perfect mask to block the cold air off your face . I do recommend it to anyone.
Perfect fit, though uncomfortable if you wear wild earrings. I have big $#*! holes in my ears and have to take my elaborate earrings out first. After that, this works great with my goggles and whatever headgear I want to use. Minimal fogging. Nice intimidating look when worn with dark goggles. Very, very warm, especially with neck shield. Breathing is also nice at speed as the wind goes right to your mouth and nose and nowhere else.
I was surprised how warm this keeps your face. works better than I expected.
Enjoying this product. One drawback is needing smaller sizes. Keeps me perfectly warm this winter!
Very nice! The only complaint I have, (And it's a small one) is that the eye opening is not connected in the middle, which allows the chin strap on my helmet to pull the nose section down allowing air to gain entry. Not a serious problem, just a minor annoyance that requires a little more adjustment before the ride.
On a side note, I got hit in the face this morning by a June Bug while wearing this mask.... If it weren't for the loud THUNK, and juice splattering my glasses, I might not have even known it hit me under the left eye. Had I not been wearing it, I'd have had a bruise, and could have lost control of the bike.
What made me purchase this mask was a recent ride home in 38 degree weather. I have a great jacket from Leatherup that keeps my core warm but the wind was face-numbing and going down the front of my jacket. I received the mask in a few days and what a difference! I hate wearing full-face helmets and with this mask I can wear my half-helmet and be totally comfortable. I put my sunglasses on first and pull the mask on and it is perfect. Keeps my face and neck warm and no cold air down the jacket. After spending $100's on Leatherup, this may be the best buy yet!
As usual, a great product from LeatherUp.com. Great fit, works great with goggles. If you winter ride, you will really like this item.
I ordered 2 of these; one for my husband and one for me. They fit great and are very warm. We haven't had a chance to try them out in the rain, but if they work as good as I hope then it should eliminate the need for carrying our full-face helmets with us on road trips, especially paired with the half helmets that have retractable visors. Looking forward to giving these masks a spin.
Kerri - Huxley, IA
Excellent product! Makes a 45 minute commute to work at around 40 degrees more than comfortable. Can be put on and taken off easily, and keeps my goggles from fogging due to breath. Would highly recommend!
i used this last winter with a full face helmet with no problems kept my head and face warm with no other insulation. i live in the texas panhandle so the winters are not too severe but for the most part i was sweating when i got to work (25 miles from my home)
This mask is great. Really keeps the wind off you on the cold rides. I can not be happier with this product.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members