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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Martha E.
Argentina
1 review
0 helpful votes
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The helmet itself is nice,
October 10, 2019

The helmet itself is nice, and got here very quickly. The finish isn't as durable as I had thought. It fell from a foot high to the ground, and has a number of nicks and scratches that I wouldn't have expected from a fall onto linoleum. I also had to get a size larger than what I normally wear, and while I like that it doesn't give me hat hair, I'm not sure if it's as protective as it would have been. But that was my choice, since they were out of my size, and I wouldn't recommend anyone to do the same.

Date of experience: October 10, 2019
Barbara M.
Argentina
1 review
0 helpful votes
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I am pleased with the
October 10, 2019

I am pleased with the Balaclava. it is just what i needed to cut the wind. I wear a full faced helmet because I wear glasses and the only part exposed to cold and wind is my neck. this solved that problem without being too bulky or tight on my neck. Still didn't solve the problem of my glasses fogging when i am at a stop so I have to crack the front visor a little and put it down once I get moving again. I really should have bought another one so I'd always have one clean for riding.

Date of experience: October 10, 2019
Jennifer E.
Argentina
1 review
0 helpful votes
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Very good fit with glasses
October 10, 2019

Very good fit with glasses under the knit hat or the helmet. Not bulky but good thin close fit and kept my face and neck warm on a cold morning ride at 28-30 deg.s. Highly recommend.

Date of experience: October 10, 2019
Frank V.
Argentina
1 review
0 helpful votes
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It looks and fits well,
October 10, 2019

It looks and fits well, but it is kind of thin. In 37 degree weather it took the edge off of the cold air hitting under the helmet, but I wouldn't say it was very warm at all. I went back to my Gator.

Date of experience: October 10, 2019
Nicole M.
Argentina
1 review
0 helpful votes
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Wow, super excited to have
October 10, 2019

Wow, super excited to have this helmet! Arrived within 4 days, nicer looking in person than it looked on line! Fits great, looks great! Had someone asking me about where to get it at a local biker gear store not an hour after getting it in the mail. Very happy with this purchase.. measure your head first and you can't go wrong!

Date of experience: October 10, 2019
Anthony M.
Argentina
1 review
0 helpful votes
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I agree with the previous
October 10, 2019

I agree with the previous reviewer that it is expensive for what you get, but just wearing it outside seems to block the wind on my neck. Haven't worn it yet on the bike as my bike is stored for the winter.

Date of experience: October 10, 2019
Tony M.
Argentina
1 review
0 helpful votes
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Its pretty awesome!!! Very thin,
October 10, 2019

Its pretty awesome!!! Very thin, but wind resistant!!! Works out really well for covering my neck where my jacket does not cover it up. I love it!!!!

Date of experience: October 10, 2019
Martha E.
Argentina
1 review
0 helpful votes
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It's good, nothing to write
October 10, 2019

It's good, nothing to write home about. A bit pricey for a small piece of nylon.

However, it's soft and comfortable.

Weather isn't cold enough yet to see how warm it will be. Will update when weather gets colder. Leather Up is asking for this review a little early.

Mike

Washington state

Date of experience: October 10, 2019
Amy Y.
Argentina
1 review
0 helpful votes
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I have several of the
October 10, 2019

I have several of the Motley Tube's, rotate them so I always have a clean one to wear when I ride my Springer which has no windshield. The Tube is light weight and can be worn in warm weather which is great on the hot days riding the freeways here in SoCal. Keeps road dirt out of you face and allows you to breath with no restrictions.

LeatherUp price can NOT be beat ... half the price that you find at other sites. Fast delivery and great site to purchase from.

Dave.... So Cal

Date of experience: October 10, 2019
Virginia W.
Argentina
1 review
0 helpful votes
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It's better than nothing on
October 10, 2019

It's better than nothing on your lower face / neck. Not a whole lot better, but better.

Date of experience: October 10, 2019
Brian I.
Argentina
1 review
0 helpful votes
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This tube is awesome for
October 10, 2019

This tube is awesome for desert riding in hot weather. It is thin and doesn't overheat you. I use it to cover my face to keep from burning. It's breatable and works great. I also use one as a head cover and then roll up a bandana and tie it around the tube to keep it on since the tube isn't tight enough to hold on against the wind. The tube is lighter and thinner than the bandana, which helps keep your head cooler. Great for hot weather but I suggest something thicker for cold weather.

Date of experience: October 10, 2019
Andrew Y.
Argentina
1 review
0 helpful votes
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Very thin piece of cloth.
October 10, 2019

Very thin piece of cloth. Can be modified in many ways. Help to keep you neck warm in cool days. I don't think it would work on Freezing days though. Overall I like it.

Date of experience: October 10, 2019
Virginia Y.
Argentina
1 review
0 helpful votes
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I was looking for turtle
October 10, 2019

I was looking for turtle neck sweaters to cover my neck.The Motley tube works great. I purchase two. I love them.......

Date of experience: October 10, 2019
Bob X.
Argentina
1 review
0 helpful votes
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Fantastic! Not only does it
October 10, 2019

Fantastic! Not only does it keep the bottom half of my face warm in cold weather, it actually helps keep my ear buds in place when I put my helmet on and prevents them from ripping out of my skull when I take it off!

Date of experience: October 10, 2019
Helen Y.
Argentina
1 review
0 helpful votes
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Protects face from wind, makes
October 10, 2019

Protects face from wind, makes you look cool! Worth $13? No, but I haven't found anything like this for less. Stretchy thin fabric, one side fits all. Good not great.

Date of experience: October 10, 2019
Betty P.
Argentina
1 review
0 helpful votes
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As others have said, this
October 10, 2019

As others have said, this tube is made of thin material. Having said that I find it to be adequately warm with a 3/4 helmet on my Road King with the windshield on. On very cold days you will want a neoprene face mask, perhaps even over this. The fabric is very nice, though, and comfortable. I like it alot. I'll be buying a few more.

Date of experience: October 10, 2019
Barbara M.
Argentina
1 review
0 helpful votes
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This has kept me warm
October 10, 2019

This has kept me warm during the colder mornings, fits great

Date of experience: October 10, 2019
Amy O.
Argentina
1 review
0 helpful votes
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I can understand why it
October 10, 2019

I can understand why it got sold out. Absolutely love the Motley Tube. Versatile in how such a simple tube can be worn. With just a bit of a chill I just leave it around my neck. Below 45 I start to cover my face and neck with it. Last week it dipped below freezing; so, I used it to cover my ears, lower face, and neck. Material is so thin I hardly notice a difference when putting my 3/4 helmet on. And it works so well, that I don't even feel the need to bring my helmet inside to keep it warm before riding.

Highly recommend this product. As soon as it is back in stock I'll be ordering one for my wife.

Date of experience: October 10, 2019
Patricia R.
Argentina
1 review
0 helpful votes
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Purchased this for my wife
October 10, 2019

Purchased this for my wife and she uses it every time she rides. And we are in FLA and it is a hot summer and she said no problem it does not add to the heat it actually protects her from the glare and wind on her face. Great price!

Date of experience: October 10, 2019
Mary B.
Argentina
1 review
0 helpful votes
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Used this tube when I
October 10, 2019

Used this tube when I rode in to work in 40 F weather, the ride takes about 25 minutes where 20 of those minutes were spend riding around 70 mph on the highway to work. I do have to say the tube DID help out and kept my neck and jaw from completely freezing in the cold wind, however my jaw did feel very cold when I arrived. So I would have to say that the tube is good, but it's definitely not made to withstand high speed riding at temperatures below 50 F.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States