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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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A nice product and arrived in a timely manner and safely. Thanks
Unbelievable quality for the price. You can't find a better rain suit for this price. The pants were a little large compared to the jacket but worked and felt great.
Much sturdier and heavier than I expected! I really thought that for the price it would be really lightweight and sort of flimsy. Not at all!!! This is a really good suit! I was pleasantly surprised!
keeps you warm & dry as the day is long and they are comfortable, too!
OK, first the jacket. A very good jacket for the money. bright color, piping is reflective, and the thing closes tighter than a frog's rear end. It IS able to keep you dry. It makes an incredible windbreaker too, and as it closes all the way to your chin, keeps your chin warmer in those frigid rides that normally numb your face inside you helmet. The jacket has a hood, but it is not terribly useful, or at least, not while riding on a motorcycle. It also had a minor leak at the connection with the jacket body on mine right where the hood roll was sewn in. Interestingly, they taped most of the seams on this garment set, and that was a good thing. Pockets on the jacket came in handy too!
Now the pants.
The one ankle strap and it's snap parted ways within a couple seconds of putting these on. I removed the other strap just so that I would not feel lopsided as the legs migrated up to almost my shins at 15 mph. I am somewhat disappointed at the pants. However, they DO have a nice rubberized rear end, where your bottom meets to seat, so at least if the seat is wet, you are not required to be as well. That part worked. No fly nor provision for it, so if you need to use a urinal, you have to entirely drop these. They are also all but impossible to remove over boots (at least MY boots). It can be done, but it is a royal PITA to do it.
Shipping was blazingly fast of course, and the price was amazingly cheap, which is why I still rated this set so high. The jacket is almost worth the cost of the whole thing all by itself!
I checked the weather and saw it was going to rain here in San Diego for the next few days, ordered a 2XL for my 6'2" 300lb bulk and was wearing it in the rain the very next day! How awesome is that. Fit and quality is good, and I can now ride in Southern California even when it rains and stay dry.
Great suit for the money. I am 6' 2" and 195 pounds, very athletic build. I ordered XL and it fits very well, even over my regualr gear. It has helped to keep me worm on 38 degree commutes to work. If you are looking for a well built rain suite you can't go wrong with this one.
amazing suit for the money. very sturdy, roomy over leathers
Wow is all I can say, was much happier when I received it then when I ordered it! I am sure you all have odered something on-line and when it came, it was not what you thought! Not at all the case here! A great product at a very great price! A few friends saw it and when I told them $40 they said no way it's nicer then my $70 one!!! I think you will be getting more bussiness!! Also it is the rainy seasone here in Fla now, and I have been getting a lot of use of it in the last 3 weeks!!! One time it was raining so hard the 1 hour ride home, took me almost 3 hours I had to keep stopping since I could not see, and there was no place to get out of the rain so I just sat in the POURING Rain and when I got home I was dry as a bone! Thanks and keep up the good work Leatherup!!!
Very good rain suit, I have not yet had the chance to wear it in the rain but recently when on a trip it turned unexpectedly cold. I put it on and it helped insulate some the drop in temperature. The suit was very comfortable and fit well over the clothes and jacket I was wearing. The one downside which is minor is I could not get the pants on without taking off my boots, even with the zipper. The zipper on the pants legs is in an awkward sport, wish it was more to the inside of the leg. I'm 5'7" and weigh 195 lbs, I got the medium and it fits perfectly. Overall very pleased with it.
Excellent rain suit and a great price. I ordered it according to the chart and it was perfect over my clothes.
Received my rainsuit fast and just it time as the rains are here in Arizona. This is a great product and price, I have shared with my riding friends and we all agree that Leather Up is tops in motorcycle gear, Thanks John H, AKA the Rooster Patagonia, Az.
I have not used it in the rain yet; but it is incredilbly well made; the jacket alone is well worth it. Two friends immediately ordered it when they saw mine.
5'8" 212 lb and the XL is roomy but fine, especially if you are layering up.
How do these folks do it? Everything I have bought here exceeded my expecations
Extreamely pleased with my new rainsuit, it is much nicer than one i purchased from the local harly shop a few years back for $100
Great Product for the price. Can't believe it's that affordable. Will buy another in the future.
I received this jacket and within 2 weeks... it rained!
Entire suit is excellent. Kept me dry... fits excellent... not too hot (it rained but the temp was in the 90's), I recommend this suit to all. It's a good quality product.
Nice heavy duty construction I didn't feel like I was going to rip through the material while putting it on nicely insulated. The last set that I bought the butt of the rain pants ripped out the first time I wore them not these.
Bought as a gift for a friend; got it a little large, so pants don't fit snugly, but my friend is happy with the suit overall!!
Fits great and the cost reasonable. Haven't tried it in the rain yet but by the way it's constructed, it will probably take the wind and rain without problems. Great buy!
Seams to be well constructed, a good solid suit. Heavy duty and warm. The only problem I had was the flap that covers the zipper on the coat does not cover the zipper on the top 2 inches in the neck area and it does leak a little there. The rain storm I got caught in was very heavy so might not be as much of a problem in a lighter rain. Other than that I am very pleased with the suit.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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