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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Laura F.
Argentina
1 review
0 helpful votes
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Easily as awesome as and
October 10, 2019

Easily as awesome as and of the more expensive jackets I've tried locally. Fit's less boxy than most of the other jackets I've tried. Only cons are it has orange piping along the pink, but I still love it. It's also a little short in the arms when I'm riding, but I have long arms.

Date of experience: October 10, 2019
Sam K.
Argentina
1 review
0 helpful votes
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Love the Jacket. A little
October 10, 2019

Love the Jacket. A little warm for hot Summer days but the vents help. Price is amazing for what you get and the shipping was fast. No problems here. Thanks LeatherUp! I would definitely order from here again!

Date of experience: October 10, 2019
Alex V.
Argentina
1 review
0 helpful votes
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Bought it for my girl
October 10, 2019

Bought it for my girl friend she loves it very warm and comfortable. She wears it as a everyday jacket also

Date of experience: October 10, 2019
Martha R.
Argentina
1 review
0 helpful votes
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Ordered the Xelement jacket for
October 10, 2019

Ordered the Xelement jacket for my wife, it arrived quickly and she loves it. I am impressed with the quality and options on the jacket. She wears a mediium in jackets and is petite, so the medium worked for her. It looks so good, think I better order one also, just not in Pink.

Date of experience: October 10, 2019
Christine E.
Argentina
1 review
0 helpful votes
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The jacket is good quality.
October 10, 2019

The jacket is good quality. Sizing issues caused the need to return the jacket twice to finally get the proper size. I would recommend this jacket to others but I think the size chart needs to be adjusted so others do not have the same challenge

Date of experience: October 10, 2019
Anthony L.
Argentina
1 review
0 helpful votes
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I followed the advice of
October 10, 2019

I followed the advice of others to buy a size up but I shouldn't have. I ended up sending it backfor my normal size which is a Medium. I am very happy with this jacket. It looks nice on.

Date of experience: October 10, 2019
Tony Q.
Argentina
1 review
0 helpful votes
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It's my first jacket, I
October 10, 2019

It's my first jacket, I had no idea what to expect. The fit is great-I'm 5'9" and it is long enough in the arms and body. It's super warm. Really sturdy, and has lots of great pockets with Velcro and zippers. Also, very true to color-It looks exactly as it does in the picture. I would definitely recommend this!

Date of experience: October 10, 2019
Mike V.
Argentina
1 review
0 helpful votes
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I ordered a medium and
October 10, 2019

I ordered a medium and had to exchange for a large because it wouldn't zip over my chest. If you're busty, go a size up. I'm busty and my waist is 29 and a medium was very tight in the shoulders also. It's very cute though and I like the protection it offers. I would buy it again! I haven't tried taking everything out yet, it feels a bit stiff but the protection is worth it.

Date of experience: October 10, 2019
Helen I.
Argentina
1 review
0 helpful votes
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I ordered this jacket for
October 10, 2019

I ordered this jacket for myself but was worried about the fit per the other reviews about it running small. I typically wear a women's 3XL in clothing and such but ordered the 5XL. The jacket is very nice quality and has a zip out liner for cooler weather. It has elastic gussets on the sides but still fit pretty snug. Perhaps it will fit better after it loosens up, it is a little stiff as it is new. It is a motorcycle jacket after all and is meant to be snug. Overall I am very happy with the color and quality of this jacket and you can't beat the price.

Date of experience: October 10, 2019
Sam E.
Argentina
1 review
0 helpful votes
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Great built jacket
October 10, 2019

I ordered this jacket to replace my light pink leather jacket. This jacket is extremely well made. The zip out liner includes full sleeves, All the zippers, snaps, Velcro closures are top quality. the pink is a true pink, not that that odd salmon pink. I am 5'11" and wear a 3X so I ordered a 5XL after reading reviews. it fit very well, but since I am so tall it is a tad too short for me so i am returning it. The sleeves are the perfect length for reaching your handlebars.

Date of experience: October 10, 2019
Amanda F.
Argentina
1 review
0 helpful votes
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The best boots that I
October 10, 2019

The best boots that I have ever owned, no break in needed the fit is perfect and the look is awesome, if you are looking for a well made inexpensive boot look no further these are it . AL SOSNA 45 years young.

Date of experience: October 10, 2019
Virginia T.
Argentina
1 review
0 helpful votes
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These boots are a great
October 10, 2019

These boots are a great value all around. They look great and don't need any break in at all, yet they are as tough as they look. Most importantly you feel very protected when riding at a price that can not be beat.

Date of experience: October 10, 2019
Elizabeth J.
Argentina
1 review
0 helpful votes
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My son loved the boots!
October 10, 2019

My son loved the boots! They were a Christmas present as were the boots I recieved from Leather up last year also. I got the order fast and will no problem as always! Thanks so much!!

Date of experience: October 10, 2019
Sandra R.
Argentina
1 review
0 helpful votes
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Very very nice looking -
October 10, 2019

Very very nice looking - fit very well - won't take much to break in at all. Ordered with overnight shipping and got to me before noon on the next day. These are very sharp boots -

I definitely will do business with Leatherup again! Thank you!

Date of experience: October 10, 2019
Jim X.
Argentina
1 review
0 helpful votes
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purchased boots for use while
October 10, 2019

purchased boots for use while riding moyorcycle,great value and performed as expected,very true to size and are comfortable to wear,great protection from road debris.all items I have bought from leather Up ,exceed what is expected thanks Roger Soucy

Date of experience: October 10, 2019
Karen E.
Argentina
1 review
0 helpful votes
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Boots work great with the
October 10, 2019

Boots work great with the braided chaps that I also ordered, thought they might be to tall, was I wrong! wear some thick n tall socks for boots and you are good to go, great protection, nice wind protection, and finally nice boots with zero laces to tie or get tangled in, and they arent to heavy, they work great, Leather-up is bar-none the best, I owe my whole riding gear that i wear to leather-up. G

Date of experience: October 10, 2019
Virginia W.
Argentina
1 review
0 helpful votes
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They just arrived today. I
October 10, 2019

They just arrived today. I am very impressed with the quality for the money. Very comfortable and fully lined. Pretty darn good boots. Leatherup was very prompt getting them to me. Add me to the list of happy customers.

Date of experience: October 10, 2019
Bob J.
Argentina
1 review
0 helpful votes
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I received the boots a
October 10, 2019

I received the boots a week after they were ordered. The sizing was true to my regular shoe and boot size. The fit is good and snug, both on the foot and up the shin. The shafts are firm and padded, giving more protection and confidence for the new rider. The styling is impressive and I have already received several complements and questions on where I purchased them. I love the selection and prices at LeatherUp and will continue to make this my primary source for riding gear!

Date of experience: October 10, 2019
Brenda E.
Argentina
1 review
0 helpful votes
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I LOVE these Boots, They
October 10, 2019

I LOVE these Boots, They fit perfect and no break in period, was like I had been wearing them for years from day one. I recommend them to all my Friends. Great Value for the price.

Date of experience: October 10, 2019
Amy S.
Argentina
1 review
0 helpful votes
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Ordered these boots as a
October 10, 2019

Ordered these boots as a dress boot / riding boot. Let me tell you, I have never ordered any boots or shoes over the internet so I was a little skeptic, until I received them and was very impressed on how they looked and felt. The straps are a plus because you can either tighten them up or loosen them depending on your application. I would recommend this boot to anyone. thank,s Leather Up for a great product....

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States