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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I really like this jacket and everyone that see it would like to have one just like it. They asked me for your web site so they order one.
This jacket is a HIT with friends and family. They want to know where I got it and what I paid for such a nice jacket. I simply tell'em go to Leatherup.com and find the quality products they have and shock yourself with unbeatable low prices. I`m 6 foot and 220lbs, I orderd a 2XL, I was worried that the jacket would be to big, but when it arrived and I tried it on it fit great. Although if I had to order the same jacket again, I would`ve ordered a 3XL. Other than that this jacket looks great and is really warm. I plan on buy`in more stuff from LeatherUp.... Thanks
Great looking jacket and extremely warm. I recommend this jacket and Leatherup.com.
The best jacket I have ever bought.
My Son hinted, birthday coming up Dad !
Other people said "nice jacket" Where did you get it?
All the time i keep quiet, not revealing source of good stuff.
Good quality, great price, nice jacket. True to size and comfortable. Recommended
Very comfortable and great fit. I have bought several items from leatherup and have never been dissapointed.
This is the 2nd jacket I have received and I'm really pleased with the product. Thank you.
Ordering and paying for the jacket was simple and the delivery was quick. The jacket is good quality and my husband loves it! Considering the low price, this jacket was nearly a steal, thank you.
Good for the money. This is the second one I have purchased for my teen-age grandsons.
They really like it.
very nice looking and the quality looks fantastic. found similar ones everywhere else for twice as much. wish there are more color options though
Great value. As a former athlete, I have worn quality varsity jackets over the years. This jacket was high quality at a much lower price than at a sporting goods store. I would recommend buying up one size.
Guess it looks good, I never notice it!
Exactly what I wanted cause tank bags are a pain for everyday use.
I didnt use the size bits they suggested as I thought they were to big and water would come in faster than necessary with smaller slots.
I took some time and just experimented w sizes on first mounting slots.
only used 3 mounting points instead of 4.
Once you got size and method, second two (x2) are a breeze.
Definately reccommend!
900 Kaw Vulcan Custom
This is a really nice jacket. Style and fit are just right! 5 stars!
I have purchased many items from leather up. They have great products, and great prices. they usually delivered in two days. I will continue to purchase from them.
This bag is very nice if you are just looking for a simple look and a lunchbox. It is super small and will not hold much at all. It's not even large enough for a rain suit. However, if you just want simple tool storage and maybe some gloves or a other small items it is great and made well. I called Willie and Max and they confirmed that other makers make a larger bag but this is the largest they make for the swingarm. The only place I feel leatherup let us down in this is by not offering a larger alternative and allowing their customers to spend their cash with other competitors such as Dennis Kirk to buy motorcycle goods. Other than that it's all good and I still like leatherup and one of my main leather suppliers.
When I recieved this jacket, i took it to get hot pink embroidery put on it. Compliments everywhere I go :) love the collar too!! Ordering another one ;)
Love the jacket. But I originally ordered a large based on the fact that all my other jackets are large or medium.when I got it, it was enormous! So I returned it. Customer service was OUTSTANDING. They talked with me on the phone several times. They felt, based on sizing of this jacket, that I should get a small. I was concerned, but they sent me the small and it fits perfectly. So all I can say is this jacket runs extremely large, but if you get the right size it's great. I owned a similar jacket once with my car club logo on it. Bought this to get the logo embroidered. Looking forward to the results
First wore it heading into work on a cool morning. It did a pretty good job of keeping the cold away. Easy to put on while wearing gloves, the velcro in back has done a good job of keeping it on my face. Would definitely get another if needed
Fun item, well made and priced better than any shop I've been in.
Great price & quality...!!! perfect for sunny days.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

