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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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For the price, you can't beat them. I have had them for a while now and use them everyday. Still holding up and looking good.
It does what it says that it will do rode in a storm with them on and loaded everything inside remained dry through 60 miles of rain thunder and lightning on the interstate i got my monies worth.
Repeat Xelement customer. they never dissapoint! A very good product for the money; terrific value! You won't be able to store items for more than a couple of day's travel, but nevertheless you can still get a lot of mileage from these bags.
I bought these for my 1986 Honda Shadow VT110c. I installed them under the backseat and they fit perfectly and look great. I am pleased as can be at the look and fit. I have run back and forth on the highway and the bags stayed down. Great price and free shipping. Thanks Leatherup.
Well-constructed and they look suitable on bikes other than cruisers too. I wish they had a tie-off loop on the lower front inside to tie to the bike somewhere to help keep them from swinging up and out when empty or lightly loaded. Love the quick opening buckles. Great price.
I bought the X840-Saddlebag 5 years ago for my 03 HD Wide Glide and they lasted all that time. I was very happy with them but they finaly wore out and needed replaced. I was looking for ones that held all the stuff I could put in the X840 so I tried the X665ZB-Saddlebag but they were way to big for the Wide Glide. The X840 and all the styles like them were always sold out so I tried the X658ZB-Saddlebag. You couldn't get much of anything in these bags. They drove me nuts so I tried this bag (X800-Saddlebag). So far they seem to be great. I photograph bikers and bikes so I sometimes carry a lot of gear and I haven't had any issues packing them.
I haven't had them in the rain yet so I can't speak to that but so far I've very happy with these bags.
Bought these to replace my existing bags, and couldn't be happier with them! They fit great (2005 Honda Shadow Aero 750), and they are every bit as waterproof as advertised. Went on an Honor Flight during what we midwesterners call a 'gully-washer', and everything stayed dry! Well, except when I opened the bag and dripped into it, but that's kind of a given. The zippers are great for pulling everything in the house (or a hotel, if you travel), and super easy to use. The only thing I've had to adjust was the soft mount; on the tightest holes, the right bag still sat on my Vance and Hines exhaust. I cinched it down another notch and that makes the zipper on one side a little harder to reach, but it still works ok. I've also received numerous complements on the appearance of the bags! Love these, and hope they are still on the market when I wear out my current set.
Great Bags. I would have liked a better way to tie them onto my support bars.
This is a very comfortable jacket. Tried many on in stores and came away unhappy with fit and just the dorky styles available. This one has a flash of color so that I can be seen but no sparkles or flowers. The price was excellent. thanks. I would recommend highly. Kathy
I have shopped for weeks for an affordable jacket that looked good. This was it! I am very happy with my purchase.
Love the jacket! Great fit and great price! Wanted something femine but not frufru; this fit the bill.
Love the jacket. It fits great and is at a terrific price.
I WAS VERY IMPRESSED WITH THIS JACKET. FIT GREAT, WAS MADE BETTER THAN I EXPECTED WITH THE ARMOR INSIDE THE JACKET. I WILL FEEL EVEN SAFER NOW.
Once again, you surprise me with a great product at a better price. I purchased a similar jacket without many of the extra features this jacket has for twice the price at a bike show. At the time, the other jacket was a good deal. I wish I'd waited as this one was much nicer. I love the snap closures (not hook & loop that catch on things and don't work), the color accent and of course the front and back venting. Thanks again for another great purchase!!!!
I got this for my wife and she loves it. The fit was perfect. It was a great price!
Received the jacket for xmas gift. I work in the outerwear development and am shocked at all the vent zips , snap tabs and pockets and zip out lining for such a low price. Not to mention the body armor in that low price Excellent jacket. I can't wait to try it out. This is the second jacket purchased from you and again well pleased.
Love my jacket. Great price. Gotten lots of complements from fellow females.
And it has a nice femine look.
I purchased this jacket approx 4 months ago. I love it. It is very comfortable and fits great. The laces in the front and back and the snaps on the arms are great for adjusting the fit to exactly what you need. The liner makes it great for the colder months of course you will still probably want to put on a few more layers underneath if it is very cold. Without the liner and with the vents open it is a great moderatley warm weather jacket. I live in south Georgia so it is a little to heavy for the 80 degree weather. The body armor is great and definatley helps me feel protected. I really love this jacket and after looking around at other jackets and other sites this truely is an amazing deal for everything you are getting in this jacket. It definatley had all of the features I was looking for especially since the armor is CE and it looks great. I would definately recommend this jacket to a friend and I will definately purchase from this site again.
This jacket is for those women who like to look awesome and not so girly while doing it. The red is a beautiful vibrant red and the lace up front and back gives it a sexy look that is wonderful if you are wearing bulky clothes cause you can adjust it to be more loose, or tight depending on your clothes. The zip out liner is so easy to remove and the armor is not so super stiff to where you can't move. The armor is easily removed if you don't want it. GREAT price for such a sturdy and versitile jacket! Have been looking for months for one and I am so glad I chose this one. Thanks!!!
Great price, the fit is really nice without being bulky. The zip-out lining makes it perfect for riding in the South. I highly recommend this jacket.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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