Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You can't beat the prices, quality, and speed of shipping from Leather Up.
Great quality, great price, great fit, and great service. This is the real thing and you won't be disapponited!
Awesome leather chaps,I ordered a set, then my daughter came over and tried them on told me thats what she wanted,less than half the price of any others Ive seen and the same quality...love this place and shipped quick and great return policy..have ordered other stuff all great items...highly reccomend..you will save hundreds!
Excellent chaps, and not just for the price either. I ordered these a couple of months ago and have been using them all winter with great effect.
I ordered too large a pair on my first order and Leather up took care of me just fine, and were very polite on the phone. I also order boots and a jacket, both of which are great. I'll be ordering more things from Leather Up.
perfect fit just a little snug in the thighs but should stretch slightly they look and feel great
Beautiful chaps. Nicely made. Quick delivery.
Oscar Belle Chasse LA
The chaps fit just right. They are made extremely well and are very comfortable. I will buy from Leather Up again!
Chaps are a perfect fit....can't wait to try them out! Quick delivery...will do business with you again. Thanks!
These are beautiful. But, the zipper broke the 2nd time I put them on...had to get it fixed for $30.
Chaps are perfect. Great fit and fast service. I would order from Leather up in a minute.
Good quality for the price, upper leg area a little snug at first, but fit great now after a few rides.
price is great, they could be a little longer because I wear a 38" length but they work ok
I give it a 4.95 Stars, Great fit, snug on the upper legs. Cut easy to lengh.Mine had a thread coming loose,But easy fix for me. I tried them out as soon as I received them. Felt safer to Ride then just jeans. Good price and mine where fairly thick leather. Not surprized, LeatherUp has good products at a decent price. Thanks LeatherUp. "I'll Be Back"
Nice item for the price, easy to put on and take off. Be sure to measure your thighs while wearing whatever jeans you will be riding with. It may seem like a tight fit at first, but will form nicely to riding position. This was my sixth item from Leatherup and still happy with the quality and service.
I have purchases several items including these chaps from LeatherUp. I have been very pleased with all their products and will continure to shop LeatherUp.com. Thank You
Great fit, great price, great quality. What else can you say.
great fit, exactly as described!!! High Quality, very happy, will recommend to all my friends.
Excellent. Great fit from the moment I put them on.
Great buy! For $50 you can't beat this deal. My waist is either 36 or 38 depending on the brand so I opted for a 38 in the chaps and they fit absolutely perfect.
I am very pleased with the chaps. I'm going to have to get a extra hole in the belt. But the still fit good in the legs. I was happy with the shiping it wasn't even a week when I got them.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

