Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Anthony N.
Argentina
1 review
0 helpful votes
Follow Anthony N.
Unfollow Anthony N.
Share Review
Report Review

Excellent value!!! The chaps fit
October 10, 2019

Excellent value!!! The chaps fit well and were easy to trim. I have worn the chaps riding several times and certainly appreciate having them on when it gets chilly. I have seen lessor chaps at twice the price in several stores. I am very happy that I bought mine from LeatherUp - am now a repeat-repeat-repeat-repeat customer!!! Thank you!

Date of experience: October 10, 2019
Margaret Q.
Argentina
1 review
0 helpful votes
Follow Margaret Q.
Unfollow Margaret Q.
Share Review
Report Review

Excellent buy! This is my
October 10, 2019

Excellent buy! This is my first pair of chaps, and I would definitely recommend them to any new bikers. The length allows for plenty of adjustment, which is good for us short people haha. On top of this, they are quite comfortable, and look great!

Date of experience: October 10, 2019
Bob I.
Argentina
1 review
0 helpful votes
Follow Bob I.
Unfollow Bob I.
Share Review
Report Review

Was looking for a low
October 10, 2019

Was looking for a low cost pair of leather chaps. These fit the bill perfect. Low cost and good fit. Shipping was prompt. Very satiisifed.

Date of experience: October 10, 2019
Stephen D.
Argentina
1 review
0 helpful votes
Follow Stephen D.
Unfollow Stephen D.
Share Review
Report Review

very nice chaps legs fit
October 10, 2019

very nice chaps legs fit a little snug but they broke in nice.I wore them when the temp was 38* 20 miles to work and my legs stayed warm.I looked all over and could not find any thing this good for the price. I will order again.Thanks Mac

Date of experience: October 10, 2019
John P.
Argentina
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

The quality of the leather
October 10, 2019

The quality of the leather and the workmanship is fantastic. The fit is great, though a little tight in the thighs. This is most likely due to the fact that I have very muscular legs. I work evenings and the ride home afterwards is usually chilly and these really make a difference. Add to this the price and you have an unbeatable combination. Leatherup has a new customer for life.

Date of experience: October 10, 2019
Michelle H.
Argentina
1 review
0 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Share Review
Report Review

Fit great! Sure help keep
October 10, 2019

Fit great! Sure help keep the edge off the cold wind and help me to be more than just a fair weather biker! Thanks for a quality product!

Date of experience: October 10, 2019
Joe V.
Argentina
1 review
0 helpful votes
Follow Joe V.
Unfollow Joe V.
Share Review
Report Review

These chaps are great. They
October 10, 2019

These chaps are great. They fit good and are very good quality.

And you can't beat the price! I highly recommend them.

Date of experience: October 10, 2019
Stephen C.
Argentina
1 review
0 helpful votes
Follow Stephen C.
Unfollow Stephen C.
Share Review
Report Review

I got what expected from
October 10, 2019

I got what expected from leatherup.com again. Always a good product at a good price.

Date of experience: October 10, 2019
Stephanie O.
Argentina
1 review
0 helpful votes
Follow Stephanie O.
Unfollow Stephanie O.
Share Review
Report Review

I ordered these and have
October 10, 2019

I ordered these and have worn them in cold weather. They are great and easy to put on and take off. I have ordered other stuff and have found all the products to be worth the money spent.

Date of experience: October 10, 2019
Kimberly A.
Argentina
1 review
0 helpful votes
Follow Kimberly A.
Unfollow Kimberly A.
Share Review
Report Review

good chaps for the money,
October 10, 2019

good chaps for the money, a little lighter than I am used to, I live up north and warmer is better.

Date of experience: October 10, 2019
Ruth L.
Argentina
1 review
0 helpful votes
Follow Ruth L.
Unfollow Ruth L.
Share Review
Report Review

Was really suprised at the
October 10, 2019

Was really suprised at the quality of the chaps considering the price. After my wife received hers, I ordered a pair for my own. Was pleased with the quality of the product enough that we have since ordered other items. We are happy that we were told of your site by friends. Jerry

Date of experience: October 10, 2019
James L.
Argentina
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

I Love these chaps! They
October 10, 2019

I Love these chaps! They look and feel great, and keep the wind off on cool mornings and even cooler nights. Easy onand Easy off! Love that!

Date of experience: October 10, 2019
Frank G.
Argentina
1 review
0 helpful votes
Follow Frank G.
Unfollow Frank G.
Share Review
Report Review

I purchased these chaps because
October 10, 2019

I purchased these chaps because I ride year-round and needed more protection for my legs. They are well built and fit the bill perfectly. The hardware on them is top quality and built to last, the lining is high quality material and the stitching made from durable threading that's built to last. Excellent product!

Date of experience: October 10, 2019
Brenda W.
Argentina
1 review
0 helpful votes
Follow Brenda W.
Unfollow Brenda W.
Share Review
Report Review

These are great chaps. Length
October 10, 2019

These are great chaps. Length was a little long so it was easy to cut the excess off. They've never frayed. Great for cold weather. Only wish there was another pocket to cary things.

Date of experience: October 10, 2019
Joseph M.
Argentina
1 review
0 helpful votes
Follow Joseph M.
Unfollow Joseph M.
Share Review
Report Review

I got these a tiny
October 10, 2019

I got these a tiny bit big but will keep them Wore them yesterday in colder weather and they kept me warm enough

Date of experience: October 10, 2019
Richard A.
Argentina
1 review
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Share Review
Report Review

Great pair of chaps. Have
October 10, 2019

Great pair of chaps. Have only had to wear them one time so far, but they kept me warm and were easy to put on and take off. Recommend them for anyone having to ride in cool weather. The price is great too. Thanks LeatherUp. Com

Date of experience: October 10, 2019
Sarah S.
Argentina
1 review
0 helpful votes
Follow Sarah S.
Unfollow Sarah S.
Share Review
Report Review

excellent chaps. They keep the
October 10, 2019

excellent chaps. They keep the wind/cold off better than I expected. and a great deal as well.

Date of experience: October 10, 2019
Charles Z.
Argentina
1 review
0 helpful votes
Follow Charles Z.
Unfollow Charles Z.
Share Review
Report Review

These where more than we
October 10, 2019

These where more than we could have wished for. 1/3 of the price we would have paid at shop. Will be using your products again. Thank you JR , Odessa,Tx

Date of experience: October 10, 2019
Margaret C.
Argentina
1 review
0 helpful votes
Follow Margaret C.
Unfollow Margaret C.
Share Review
Report Review

Very High Quality and the
October 10, 2019

Very High Quality and the fit is really nice, not to baggy just right

Date of experience: October 10, 2019
Tony X.
Argentina
1 review
0 helpful votes
Follow Tony X.
Unfollow Tony X.
Share Review
Report Review

Just got them in. My
October 10, 2019

Just got them in. My husband loves them on me. I am a beginner rider. I start school in January in Kansas. Hope these block the wind enough to withstand the winter. Don't want to put gas in the Tahoe, will ride the bike as much as possible. Thanks leatherup again...

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States