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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Brenda Q.
Argentina
1 review
0 helpful votes
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Nice chaps.WOuld purchase from this
October 10, 2019

Nice chaps.WOuld purchase from this company again.

Date of experience: October 10, 2019
Jessica T.
Argentina
1 review
0 helpful votes
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For the price I was
October 10, 2019

For the price I was expecting a cheaper quality leather. Excellent product. I will be ordering again soon. Don't be scared off that you have to trim to length. It was eazy and hasn't frayed at all so there is no need to hem them.

Date of experience: October 10, 2019
Christine K.
Argentina
1 review
0 helpful votes
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I'm very happy with my
October 10, 2019

I'm very happy with my order. I love the fact the chaps are long enough to alter. Since I wear heels when riding, I was able to cut them to the lenght I needed and still were heels. thank you!

Date of experience: October 10, 2019
Andrew F.
Argentina
1 review
0 helpful votes
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The chaps were perfect. The
October 10, 2019

The chaps were perfect. The fit was right on and the quality is great.. Thanks

Date of experience: October 10, 2019
Daniel A.
Argentina
1 review
0 helpful votes
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the shipping was quick and
October 10, 2019

the shipping was quick and chaps are great. love the linning on a hot day.

Date of experience: October 10, 2019
Amy B.
Argentina
1 review
0 helpful votes
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Fits good no need to
October 10, 2019

Fits good no need to cut. Thanks for the great savings.

Date of experience: October 10, 2019
Kimberly X.
Argentina
1 review
0 helpful votes
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They fit great. The quality
October 10, 2019

They fit great. The quality was better than expected. The price can't be beat. Shipping was fast.

Date of experience: October 10, 2019
Sam T.
Argentina
1 review
0 helpful votes
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High quality and great fit.
October 10, 2019

High quality and great fit. Super fast shipping and customer service!!

Date of experience: October 10, 2019
Angela X.
Argentina
1 review
0 helpful votes
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This is my second pair
October 10, 2019

This is my second pair of these chaps. The first pair did thier job in a motorcycle vs. deer accident. They literally saved my a$$! I highly reccomend these chaps!!

Date of experience: October 10, 2019
Lisa F.
Argentina
1 review
0 helpful votes
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High quality and fit just
October 10, 2019

High quality and fit just right. I was nervous ordering these chaps online but now I know. I won't hesitate to order again.

Rob Crawford

Date of experience: October 10, 2019
Richard A.
Argentina
1 review
0 helpful votes
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great fit and been enjoying
October 10, 2019

great fit and been enjoying my riding more and the price was right and very fast shipping

Date of experience: October 10, 2019
Anna J.
Argentina
1 review
0 helpful votes
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Never mind the quality (which
October 10, 2019

Never mind the quality (which is good): I ordered them late night July 1 and received them July 3. That's under 2 days during a holiday period..

Date of experience: October 10, 2019
Virginia U.
Argentina
1 review
0 helpful votes
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Great chaps, ordered two pair
October 10, 2019

Great chaps, ordered two pair one for my husband who is 6'6" and one for me who is 5'2" and they both fit us great. Easy to cut off and make comfortable. I had to order a little larger for the thigh circumfrance and then the waste was way to big so I had to take them in to get another set of wholes put in for the tightening in the back but was worth the price. Very comfortable and moveable. We are both very happy.

Date of experience: October 10, 2019
Elizabeth O.
Argentina
1 review
0 helpful votes
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I love 'em. Motorcycle attitude
October 10, 2019

I love 'em. Motorcycle attitude at a great price with unbelievably fast delivery.

Date of experience: October 10, 2019
John Y.
Argentina
2 reviews
0 helpful votes
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For the price I paid
October 10, 2019

For the price I paid they are of high quality. I do hope I will not have to put them to the test. The fit was good, I did have to cut them but that was expected. I was recommended to this site from a friend; I will be recommending this site to others.

Date of experience: October 10, 2019
Andrew R.
Argentina
1 review
0 helpful votes
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Perfect fit! The quality of
October 10, 2019

Perfect fit! The quality of the leather is the best. We work with leather and we were impressed.

Date of experience: October 10, 2019
Robert U.
Argentina
1 review
0 helpful votes
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Great quality for the price.
October 10, 2019

Great quality for the price. A little tight in the thigh. Arrived quick. I will definetly order again. Thanks!

Date of experience: October 10, 2019
Sharon B.
Argentina
1 review
0 helpful votes
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These chaps are very soft
October 10, 2019

These chaps are very soft and comfortable to wear. They are easy to put on and take off. I highly recomend these to any one. You can't beat the price!!!!!!

Date of experience: October 10, 2019
Bob Q.
Argentina
1 review
0 helpful votes
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Great buy! I am currently
October 10, 2019

Great buy! I am currently traveling from the East Coast to the West coast, and flapping pants are a horrible irritation. These babies put a complete end to pant-flap while riding.

Date of experience: October 10, 2019
Susan H.
Argentina
1 review
0 helpful votes
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These are definately worth the
October 10, 2019

These are definately worth the money. They are comfortable when riding and the length is adequate to cover the top of the boot when sitting.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States