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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Nice chaps.WOuld purchase from this company again.
For the price I was expecting a cheaper quality leather. Excellent product. I will be ordering again soon. Don't be scared off that you have to trim to length. It was eazy and hasn't frayed at all so there is no need to hem them.
I'm very happy with my order. I love the fact the chaps are long enough to alter. Since I wear heels when riding, I was able to cut them to the lenght I needed and still were heels. thank you!
The chaps were perfect. The fit was right on and the quality is great.. Thanks
the shipping was quick and chaps are great. love the linning on a hot day.
Fits good no need to cut. Thanks for the great savings.
They fit great. The quality was better than expected. The price can't be beat. Shipping was fast.
High quality and great fit. Super fast shipping and customer service!!
This is my second pair of these chaps. The first pair did thier job in a motorcycle vs. deer accident. They literally saved my a$$! I highly reccomend these chaps!!
High quality and fit just right. I was nervous ordering these chaps online but now I know. I won't hesitate to order again.
Rob Crawford
great fit and been enjoying my riding more and the price was right and very fast shipping
Never mind the quality (which is good): I ordered them late night July 1 and received them July 3. That's under 2 days during a holiday period..
Great chaps, ordered two pair one for my husband who is 6'6" and one for me who is 5'2" and they both fit us great. Easy to cut off and make comfortable. I had to order a little larger for the thigh circumfrance and then the waste was way to big so I had to take them in to get another set of wholes put in for the tightening in the back but was worth the price. Very comfortable and moveable. We are both very happy.
I love 'em. Motorcycle attitude at a great price with unbelievably fast delivery.
For the price I paid they are of high quality. I do hope I will not have to put them to the test. The fit was good, I did have to cut them but that was expected. I was recommended to this site from a friend; I will be recommending this site to others.
Perfect fit! The quality of the leather is the best. We work with leather and we were impressed.
Great quality for the price. A little tight in the thigh. Arrived quick. I will definetly order again. Thanks!
These chaps are very soft and comfortable to wear. They are easy to put on and take off. I highly recomend these to any one. You can't beat the price!!!!!!
Great buy! I am currently traveling from the East Coast to the West coast, and flapping pants are a horrible irritation. These babies put a complete end to pant-flap while riding.
These are definately worth the money. They are comfortable when riding and the length is adequate to cover the top of the boot when sitting.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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