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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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These Xelement gloves fit correct per the size chart for me unlike the size chart for this brand of jacket. For the money they seem to be a good glove for summer use.
I got the boots in March,they came on time and are a good looking boot ! They fit to size and brake-in time is only about 3 days . I ware my boots all day every day and do a lot of walking. These boot are feel good on you feet and your legs don't ware out because they are light ! The only thing about these boots is the soles and heels ware out to soon.( So if you do a lot of walking don't get these boots ) As far as Leather-up goes I have never had anything bad to say and I will keep ordering from them !
VEry pleased with fit, looks and quality. HAnd measured 9-1/2 and took advice of reviewers and ordered one size up to large...perfect fit!
I really like the look, feel and comfort of these boots, especially at the price. Soft leather, very pliable with a zipper that goes all the way down to the sole, so putting them on and taking them off, is a snap. This is especially good for me as I am still suffering the effects of a broken leg that make boots a painful experience at times. The only thing negative I will say is that the tanning process sucks and you will have black dye all over your hands for a while. I sprayed them twice with waterproofing and that didn't help. Right now I only wear them with black jeans because the dye will get all over blue jeans. I also try to wear black socks, but not sure if that is as important, as they seem to be lined very well and don't know if they will blacken my socks, but not taking any chances.
Fits perfect. Great service and honestly more than I expected for the price. Also bought saddlebags which were equally impressive. I see no reason to shop anywhere else for motorcycle gear than right here!
Ordered a large, and the fit is just about perfect. The elbow area can be a bit uncomfortable if you are in a short sleeve shirt and do not use the liner, but a small price to pay for the protection. Well made, but wonder how the very soft leather will hold up in the long run. I would recommend this jacket as long as you don't have "popeye arms".
I'm very satisfied with these boots. They are heavy, but comfortable as well. Well worth it!
Wore these 4-5 times , then the zipper came off at the top. Not sure how to get the zipper handle back on and reset in working position. Due to the 30 day warranty ( only missed it by 1 week ) Leather up will not fix! I didn't pull up hard to zip up so they should make a better stopper at the top of the boot. Otherwise nice boot for the money.
Now what was that word to discribe this jacket ..... uhm o yea thats it "GREAT" !! I'm very satisfied with this jacket it fits really good , vents well. The only kinda negitive is the straping to keep elbow pads in place. Maybe some elastic inside the sleave could of helped keep it in place better, but still it is worth every dime for it and is comfortale for the ride. I still need to find to find good fitting pants to match the jacket and I'll be set.
Love the hi-visability, but I cut those dumb straps off the elbows very quickly. Fit and comfort is nice, remove liner and even OK at 70 degrees. Velcro Waist straps are a pain. they grab when you don't want them to, making it hard to put on and start zipper - you always have to release them 1st.
WORST PROBLEM - ALL the pocket liners are VERY FLIMSY and tear open quickly when used with almost any objects. They need to spend a little money and make them out of Cordoba instead of light nylon and double sew all seams.
Great deal for the money. The quality is up there and the yellow color and the reflective tape are great for getting drivers to see you. I probably will be getting my wife one as well.
I like this jacket but (as in another one I own from Xelement), the main zipper is too small - they cut a big corner here and this makes zipping up the jacket a chore. The zipper in the attached kidney 8 inch belt is bigger and better. They should have used this type of zipper. I also do not understand the velcro on the sleeves ends. It has a zipper so what? The velcro holds down the zipper? Style is classy and good. (I also would prefer that the elbow straps be removed. They really make no sense and mess up the look of the jacket.) Do this and this jacket will be 5 stars.
3 hours ago I had the chane to put this jacket to the test...making a turn at an intersection I didn't notice the gravel that had been washed down by a rain storm earlier that day. The bike slid out from under me and I went over the high side. Slice damage to the seams of the jacket, some ground in dirt and a few scatches on the helmet. NO DAMAGE TO THE RIDER!!!!
Very good jacket..cool and easy to custom fit..dont ever ride without one!
Very nice looking and comfortable Jacket. Went to my local motorcycle store and jackets were way over priced and reflective jackets are even worst and they don't look half as nice as this one. You can't beat this price, no matter where you look!!!!
Great jacket - I am 5'8" 175 pounds 44 chest when flexed. The xl was the right fit. M was way too small
I was very pleased with the quality of the jacket, however I'm a little disappointed that the company doesn't sell Longs. My son is 6'3" and the jacket didn't fit. I will order other products from Leatherup as I enjoyed doing business. Thanks.
I'm 5'10", 177 and a large fit perfectly. I like the vents for not too cold days for good ventilation and close the vents and add the zip out lining for cold days. Great wind protection. I don't ride in the rain, so can't vouch for that, but with the velcro zips all over, tons of pockets, the armor....and a first time scooter accessory buyer, I know I made a good purchase.
The workmanship is great. I love the visibility of the yellow along with the protection provided. The jacket is well vented and comfortable to ride in. I appreciate Leather-up and the quick shipping. I have ordered from leather-up before and will continue to order in the future.
nice jacket but I am 6'4" and 210 lbs. I ordered a 3x and it fit good. Just wish they had a matching women's jacket and pants to match. I have been trying to order pants for 2 months and they are never in stock. Ride safe!!
This jacket is the answer to textile/leather construction!....LeatherUp has a winner that looks great, fit well, has a serious leather jacket accent and rides cool while allowing freedom of movement. I started the ride with 32 degrees and ended the day at 70 degrees...it handled all temperatures with liner coming out....got many complements bon the yellow color and black leather contrast....VERY visible and I feel like safety is increased substantially....LeatherUp has another winner...this was my 8th purchase that has been right on with quality, great value and looks...definitely and riders jacket....Ride safe.....Greg, Philadelphia area.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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