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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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There is no doubt that the balaclava will keep you toasty while making you feel like "Darth Vader" at the same time. Not too tight but allows some looseness which is good. The only thing that one needs to be careful of is the hot breath that comes up from the mouth has a tendency to fog your glasses. I love mine, fortunately I don't have to wear it much in my state, but is a welcomed accessory in my saddle bags in the event the weather changes.
good well made glove at a very good price. They aren't broken in yet so the leather is a bit stiff but I expect they will soften and mold to my hands with use.
The balaclava provides excellent coverage in the dead of winter, especially while operating a snow thrower. With a pair of over the glasses ski goggles, there is a nice seal so that glasses do not fog up.
A wonderful product - John
These are a good pair of gloves; they fit pretty well, they stay warm while not being too warm to be uncomfortable (even in heat), and they're pretty damn cheap. I bought it when my last pair ripped on me and after I bought these, the quality of leather is a very big difference, thick enough that I would be comfortable falling with these on.
A downside to this is that there really is no good thick padding that would protect your hands, not sure how it would hold up in a high speed fall, but I honestly think it would do pretty well. Another thing, is that the velcro flap to secure the glove onto your hand is too big and doesn't wrap all the way.
I recommend these gloves, but if you can get something with more padding, I recommend it.
I bought these a bit over two months ago and I ride every day in the South Florida Heat. At first the gloves were snug and had a furry feel to them on the inside. Today they fit perfectly comfortable and the feel amazing. The tips of the fingers are wearing the dye out just a bit but it makes them look that much better. There are no hanging strings, or spots where the stitching has come apart. I am extremely happy with getting such good quality at a super affordable price. I definitely would recommend these.
Very good gloves so far. Fit well, as was expected, comfortable and so far I am well pleased with them. A little snug getting them on, but after that the fit is terriffic. Expect they will serve very well and last. One feature I wish they had was being touch sensitive for cell phones and the like. Admit I knew it wasn't there when ordering, but find it more inconvienient than I thought it would be.
These gloves are exactly as advertised. Quality leather, ventilated, and the fit was perfect, using the recommended method of measuring. The price was much lower that other suppliers.
Excellent suit. Saved $80 over cost of rainsuit from the dealer. Heavy duty will serve well in cold wet weather.
These were a gift for my daughters boyfriend. He liked them a lot and they fit great. They appear to be good quality. Winter so he hasn't used them yet but I think they will be great.
Bought for my husband, he likes them but said they fit a bit tight. Oh well...he's keeping them!
This was a steal at this price. Didnt know what to expect & was very surprised by the construction & quality. HIGHLY recommended!
John P
My review of the motorcycle rain suit I purchased can only be described as excellent. The product I ordered was in stock and was shipped out immediately. It arrived in a timely manner and in perfect condition. As I expected the rainsuit fit exactly as I wished and I look goooooood in it. Quality is excellent and I have no issues to complain about.
I thank you for your service and your product. Although I have not had an opportunity to wear it in the rain I did wear the jacket one night when the temperature dropped unexpectedly and it was great.
James Ross
Was pleased with the quality of the item, actually it was better than I expected. it really does keep the wind out. will recommend it to my friends.
Extremely well made with anti-slip material along the seating area. Extra heavy-duty thick nylon and very stylish! I highly recommend this rainsuit to anyone that is serious about staying dry, safe , and doing so in style!
It turned out to be much better than I thought it would be. It is very comfortable, breathable, and easy to get into. I chose this one because of the price, but now I love it... thanks
This is not the rain suit for traveling light. It is bulky and mashed down will still occupy almost all of an empty saddle bag. It is the rainsuit to wear for riding in the rain. The leg openings are wide enough so you can sit on the bike on the side of the road and don the suit without removing boots. The pockets are functional and so far contents in them stayed dry. Elastic wrists keep water from traveling up your arm if you're not wearing gloves, yet don't pinch. I'm an extra-extra fat, but ordered XL due to previous reviews which were spot on. If I wore a heavy leather coat underneath, perhaps it would've been a tight fit but is perfect to get home in a thundershower. I think if I'd ordered XXL I would've felt like the Michelin Man. Well made, a great value for the price.
WELL I MUST SAY, THIS RAINSUIT WAS A SMART PURCHASE FOR ME. IT WAS EVERYTHING THAT THE REVIEWS SAID IT WAS. AT THIS PRICE IT IS A STEAL. I'M A BIG MAN 290 LBS. 6'1, THE XX WAS A PERFECT FIT FOR ME, AND CAN WEAR LEATHERS UNDER IF NEEDED. IT DOES RUN BIG. THE QUALITY IS OUTSTANDING, IF YOUR LOOKING FOR RAIN GEAR I HIGHLY RECOGMEND THIS PRODUCT. I RIDE A HARLEY AND THE BLACK,GREY AND ORANGE MATCH PERFECTLY WITH H-D COLORS.
I was caught in rain the 1st day I received it.I was dry and warm,I'm 6ft and189pds the large fit perfectly over my Xelement Armoured jacket.It gets cold and wet up here and this rain suit is exactly what is needed.
Marc G. Ont. Canada
Absolutely AWESOME rain suit at a FANTASTIC price. The look, comfort and fit of this suit couldn't be better. Thx LU for a great product and superfast shipping!!
The suit fits great and feels great, just what I needed. And, it didn't cost an arm and a leg!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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