Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great little bag - fits gloves, couple pairs of glasses, cell phone. Attached easily and is a great purchase!
Excellent product! It is exactly what is advertised only better.
Easily mounts in minutes and convenient. Good buy at a good price.
A great deal. It looks great and fits perfectly on my sportster 1200 C. I like it on the inside of the windshield instead of on the outside. It dosen't look like an add on.
Nice, heavy-duty bag. Fits snug on my 1200 Sportster Custom, but it suits it's purpose & looks great on the bike! Was an easy install too. Awesome price for a high-quality bag, and quick ship too! This was my 2nd purchase from LeatherUp and it will not be my last!
great little bag. I haven't mounted it yet but I know I will be happy with it!
Best quality I have ever found. Fit my Honda 750 perfecrtly. No problem at all, looks like a beautiful addition to my bike. Great swift service as well. Will be doing a lot more business with you guys. Keep up the good quality and service. Thanks
Nice little bag. Easy to mount, handy to carry small items, and weather-proof. Good price too. I have used Leather Up several times and have always been pleased with their quality, prices, and service.
Haven't mounted this bag yet, but I am happy with the look of it. Mounting should be simple on the inside of my Vulcan 1600 widshield. This purchase is the 5th from Leather Up, and as usual I am very satisfied. I definetly recomend this little bag as an accessory item bag. I would have rated it at 5 stars if it were actully made of leather, but the heavy vinyl has the look of leather unless you inspect in closer. Very good quality.
Nice pouch, great price. I also wish it had a second mounting location as getting it latched and unlatched takes a minute since it sits low behind the windshield (not much space to get hand in there). But overall, very satisfied!
Easy to attach to my HD Fatboy. I don't have any other storage bags so I love having this and for such a great price!
Great price ..Great little bag .going to look nice on my bike
I have been waiting for over 2 years for the non-braided version that seems to be discontinued. Finally bought this one. Works great. Was easy to install and is easy to access. Great addition to my bike. I have a 2009 DYNA FAT BOB, with a removable windshield.
Feels very good quality and thickness above expectation. Would buy this again.
Seems to be good qualilty, perfect fit on 2004 DYNA Low-rider, good price. Wish latch was better quality. Will continue to order from this company.
I expected a small bag to place on my Harley, and I received a larger than expected bag that fit perfectly behind the windshield of my 2012 Deluxe. The item looks great and is solidly built. Feels good and very practical. Was looking at a similar one on EBay, but that one pales considerably in look and price. No comparison. Thanks!
Great product for the price. Quality and fit are good and mounted right up to the short sissy-bar on the back of my 2006 Dyna Super Glide. I did have to drill two holes through the metal mounting bracket inside the bag, but it bolted up securely. Great bag for sunglasses, registration/insurance, gloves, etc.
Agree with review below. Manufacturer bags don't fit the Dyna Low winshield as well they're too deep and cover speedo. A good value. Time will tell on durability. As with all leather products a good leather treatment will help the life of the product.
I bought this bag to make it easy to grab my phone or my garage door remote while on the bike. The windshield bag fit great and looks good too. Excellent addition to my bike.
Mounted the day I received it. Top notch product. Been looking for a bag for a while and the cost alone sold me.
nice bag. latch had a few spots on it but overall ok
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

