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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Anna V.
Argentina
1 review
0 helpful votes
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They looked great on my
October 10, 2019

They looked great on my bike but the buddy seat will not go back on the bike unless I make my bolt holes larger. They were shipped in super fast time and the bags look great. I forgot to put the promo code in the order box so I thought I was out my discount. But the customer service people did a super job getting me my discount. You don't get that kind of service any more from most places. I will buy more stuff from Leather up. I wish they had those long tassels that go on the ends of your handle bars (they might but I havent found them yet) Oh the middle of the saddle bags that go over the fender is too thick but i'll have to fix that.

Date of experience: October 10, 2019
Barbara Q.
Argentina
1 review
0 helpful votes
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Love this jacket. Fits perfect
October 10, 2019

Love this jacket. Fits perfect and is comfortable. Kept me really dry through an unexpected downpour. Great quality for the money.

Date of experience: October 10, 2019
Steve T.
Argentina
1 review
0 helpful votes
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I am very pleased with
October 10, 2019

I am very pleased with it. It is what I expected and the price was attractive as well.

Date of experience: October 10, 2019
Patricia S.
Argentina
1 review
0 helpful votes
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This jacket is awesome. Top
October 10, 2019

This jacket is awesome. Top rate quality. Took it out for a ride in 40 degree weather and I stayed warm and comfortable. Thank you for such a great product.

Date of experience: October 10, 2019
Thomas P.
Argentina
1 review
0 helpful votes
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What a great product!!!!! Keeps
October 10, 2019

What a great product!!!!! Keeps me dry and warm!!!! This is a great buy!!!!

Date of experience: October 10, 2019
Eric Q.
Argentina
1 review
0 helpful votes
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Good quality, not too heavy
October 10, 2019

Good quality, not too heavy which is great for the hot weather. The padding is great, and is light and movable, except the arms are alittle stiff, but should stretch alittle bit after some wear. Great looking jacket and fastens tight and secure.

Date of experience: October 10, 2019
Chris K.
Argentina
1 review
0 helpful votes
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Jacket fits great keeps you
October 10, 2019

Jacket fits great keeps you warm yet still light enough to ride in when its nice out.....love the jacket

Date of experience: October 10, 2019
Jim L.
Argentina
1 review
0 helpful votes
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Excellent jacket, good for hot
October 10, 2019

Excellent jacket, good for hot or cold, rain or shine. VERY good price.

Date of experience: October 10, 2019
Jim P.
Argentina
1 review
0 helpful votes
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Great Jaclet. Warm enough in
October 10, 2019

Great Jaclet. Warm enough in the low 40's. Exellent price, this would have cost $180 at the local MC store. Shipping was kinda slower than I would expect. Over all a good purchase.

Date of experience: October 10, 2019
Cynthia W.
Argentina
1 review
0 helpful votes
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Comfortable and warm, even in
October 10, 2019

Comfortable and warm, even in cool weather. Looks great as well. the adjustable velcro on the cuffs and waist make it fit snug and keeps wind out. At 6'2" 170 the XL was a good fit for me, even with longer arms the length is just right. Vents help keep you cool in warmer weather but the jacket keeps wind out to keep you warm. Great jacket at an even better price.

Date of experience: October 10, 2019
Dorothy W.
Argentina
1 review
0 helpful votes
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Great jacket...had it about a
October 10, 2019

Great jacket...had it about a week now,rode to work the other morning 28 degrees 55 miles one way,stayed warm!

Date of experience: October 10, 2019
Jack I.
Argentina
1 review
0 helpful votes
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This jacket exceeds my expectation.
October 10, 2019

This jacket exceeds my expectation. Great jacket, great price, great service.

Date of experience: October 10, 2019
Kimberly K.
Argentina
1 review
0 helpful votes
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This jacket is perfect!! Not
October 10, 2019

This jacket is perfect!! Not only does it look super sporty, but it is very comfortable and cool when hot, and warm when cool. I'm starting think it has a mind or something!! =) Great Value!! Highly recommend this to anyone and everyone!!

Date of experience: October 10, 2019
Mike P.
Argentina
1 review
0 helpful votes
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Great jacket!! thanks to all
October 10, 2019

Great jacket!! thanks to all who left feed back a perfect fit

Date of experience: October 10, 2019
Steven J.
Argentina
1 review
0 helpful votes
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Bought this jacket for my
October 10, 2019

Bought this jacket for my son who is just learning to ride. He loves it and I know he's well protected. Finest quality merchandise at an unbeatable price.

Date of experience: October 10, 2019
Chris D.
Argentina
1 review
0 helpful votes
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Great Jacket. Very comfortable. Many
October 10, 2019

Great Jacket. Very comfortable. Many great features, very comfortable even in hot weather. exceded expectation. Fantastic value for the price. Would highly recommend. Many compliments from fellow riders.

Date of experience: October 10, 2019
Lisa Z.
Argentina
1 review
0 helpful votes
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Great jacket. Couldn't be happier
October 10, 2019

Great jacket. Couldn't be happier with it. I've worn it on 80+ degree days and it doesn't get too hot. Don't know if I would go much over that but it is fine for warm to cool days. I have gotten many compliments on it and jaw drops on the price. Great jacket, great deal... Don't hesitate on picking this one up. Make sure you take that liner out before heading out in warm weather....its HOT

Date of experience: October 10, 2019
Sarah Q.
Argentina
1 review
0 helpful votes
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Great jacket, especially for the
October 10, 2019

Great jacket, especially for the price! I certainly wouldn't buy from a motorcycle shop, unless you don't mind paying 2 -3 times more than you have to! Works great with the liner in for the cool morning rides in the 40's and comfortable without the liner into the upper 80's. I ordered a large, when I normally would wear a medium and it fits pretty well with the armor in. Now I need a nice hot weather coat...Thanks LeatherUp!

Date of experience: October 10, 2019
Jay X.
Argentina
1 review
0 helpful votes
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This Jacket fit me like
October 10, 2019

This Jacket fit me like a Glove...Made very well, and worth twice the $$ I paid.....Very Happy Rider Here....

Date of experience: October 10, 2019
Nick D.
Argentina
1 review
0 helpful votes
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Reno area August is 90-102,evenings
October 10, 2019

Reno area August is 90-102,evenings 50's, at this time not Fall weather, this

item is quite cool, yet warm enough to ride late night and at dawn patrol

speeds in comfort, normally a 2xl, ordered 3xl, but 37 inch reech I'll purchase

4xl next time in an Element Jacket, thanx for good $$$ value ole L/up.com

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States