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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Nick Y.
Argentina
1 review
0 helpful votes
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My wife order these boots
October 10, 2019

My wife order these boots for my birthday and was received prior to my birthday. When I opened the box and seen the boots I extremely happy with the looks and quality of the boots. I put them on and the fit was perfect and the boot was very comfortable. So far so good, all is very good.

Date of experience: October 10, 2019
Chris I.
Argentina
1 review
0 helpful votes
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I bought these boots as
October 10, 2019

I bought these boots as a Christmas present for my little brother, and was impressed with the quality and his reaction! : ) He has kinda narrow feet so with the proper socks they fit him great! Size was dead one and he said they are very comfortable. I would definitely recommend these to a friend.

Date of experience: October 10, 2019
Elizabeth J.
Argentina
1 review
0 helpful votes
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seem to be really sturdy.
October 10, 2019

seem to be really sturdy. Haven't used them yet on the bike.

Date of experience: October 10, 2019
Adam T.
Argentina
1 review
0 helpful votes
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Excellant boot for the money,
October 10, 2019

Excellant boot for the money, and better than the more costly ones I looked at. Perfect fit...very nice workmanship & material quality. I ride a lot. Really a lot...2000 miles straight at a shot and these boots feel GOOD at the end of the run. Biker

Date of experience: October 10, 2019
Andrew P.
Argentina
1 review
0 helpful votes
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Belvedere boot! Which in Italian
October 10, 2019

Belvedere boot! Which in Italian means Boot with a beautiful view. Good solid boot with gripping soles. I needed new boots as my old Army combat boots were sliding too much. The fit was a little snug until I loosened the lacing. After that a charmer. And I love the side zipper feature. It makes putting on and off a snap.

Date of experience: October 10, 2019
Amanda P.
Argentina
1 review
0 helpful votes
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These boots are very high
October 10, 2019

These boots are very high quality and the fit is true to size. Shipping is very fast, and any problems are handled very quickly and efficiently. When I first ordered these boots, the first one had the snap on the buckle break the first time I attempted to put them on. I called Leatherup's customer service line and explained the problem. The customer service lady had me send an email with a picture of the broken snap so she could forward it to the appropriate people for a decision on either returning the boots, or if they would just send a replacement snap/buckle. They decided to replace the boots in their entirety and emailed me a return shipping label. As soon as the return shipping label was scanned in by fedex they packaged my new boots and sent me an email with the tracking information. Very well run and efficient as opposed to having to wait for the boots to actually get back to their offices before they would ship out the new ones. I will definitely be doing more business with Leatherup.com!

Date of experience: October 10, 2019
Jennifer M.
Argentina
1 review
0 helpful votes
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When I opened the box
October 10, 2019

When I opened the box and put them on it was like WOW they were so comfortable when I put them on. I hit the jackpot of boots. Now 10 days later 4th time I've had them on and the right boots sole has ripped off from the toe back now have to contact C.S. and see how many weeks it will take to get them replace

Date of experience: October 10, 2019
Stephanie Q.
Argentina
1 review
0 helpful votes
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Seems like a nice product,
October 10, 2019

Seems like a nice product, unfortunately these saddlebags are too large for my Honda Rebel 250cc. I'm not sure why I thought they would fit, but they don't. Still, they seem tough and very versatile. It occurred to me though, that you would have to undo all of the tie downs before you could "zip off" the saddlebags. Not too convenient after all.

Date of experience: October 10, 2019
Stephanie G.
Argentina
1 review
0 helpful votes
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no more strapping bags onto
October 10, 2019

no more strapping bags onto my fender or wearing a backpack. We love the bags & all our friends as well!!!!!!!!!!!!!!!!!!!!!

Date of experience: October 10, 2019
Margaret Z.
Argentina
1 review
0 helpful votes
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These boots are awesome and
October 10, 2019

These boots are awesome and the price can't be beat. Great service from a really great Company.

Date of experience: October 10, 2019
Bill D.
Argentina
1 review
0 helpful votes
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These bags are really nice,but
October 10, 2019

These bags are really nice,but they are to big for a honda 750 aero.They will only fit Harleys.I wont send them back because of the shipping charge.Hopefully I can find someone that will buy them at this great price.They are an inch longer and an inch taller than the specs say.I wish I could shrink them because I really like them.

Date of experience: October 10, 2019
Stephen R.
Argentina
1 review
0 helpful votes
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I am very satisfied with
October 10, 2019

I am very satisfied with these bags. I am very pleased with how they fit and look on my 2008 Vulcan 900 Custom.

Date of experience: October 10, 2019
Elizabeth E.
Argentina
1 review
0 helpful votes
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These bags are a perfect
October 10, 2019

These bags are a perfect fit for my V-Star1300.I looked at motorcycle shops and these bags are equal in quality to bags costing twice as much. Thank you Leatherup!

Date of experience: October 10, 2019
Jennifer X.
Argentina
1 review
0 helpful votes
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Just another quality item offered
October 10, 2019

Just another quality item offered by Leather-up. They are made of good quality materials.

Date of experience: October 10, 2019
Robert K.
Argentina
1 review
0 helpful votes
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These cam today and I
October 10, 2019

These cam today and I installed them in about 60 minutes. Hardest thing was getting my stock mufflers off.

The sound is great, but not too loud.

These are loud and rumble well beyond stock but not so loud that your neighbors would be upset.

Date of experience: October 10, 2019
Jay Q.
Argentina
1 review
0 helpful votes
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I'm 5'7" 140Ibs and live
October 10, 2019

I'm 5'7" 140Ibs and live in Rochester, NY - this jacket is fully protected and thick. I bought a medium and it was perfect - it does come with a liner so I could fit a thinner hoodie under it, slightly a tough fit because of the armor but for the cost it's incredible. Xelement has some of the best jackets out there.

Date of experience: October 10, 2019
Steve F.
Argentina
1 review
0 helpful votes
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This is a great jacket.
October 10, 2019

This is a great jacket. It fits perfect and looks stylish.The materials are high quality and the workmanship is wonderful. I was expecting to get a cheap jacket for the price paid and was pleasantly surprised to receive such a nice item. I highly recommend it.

Date of experience: October 10, 2019
Sandra L.
Argentina
1 review
0 helpful votes
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Just got this Jacket in
October 10, 2019

Just got this Jacket in 12/5/2015 it is a very nice jacket. love the look very heavy zippers for the money you caint beat it I got no problem with the jacket on looks fit is a little long on my arms but i have short arms .Gun pocket is not all that great for holding gun but will do other than that i think this jacket is Great caint wait to get it out on the road by the way Iam 5'8" 235lb and i have a beer belly to and i got the xl LOVE IT !!!

Date of experience: October 10, 2019
Charles K.
Argentina
1 review
0 helpful votes
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I am 6'-5" , 215
October 10, 2019

I am 6'-5" , 215 lbs, 46 chest, 42 belly, wear 171/2 x 38 long sleeve shirts in western style cut. usually take a XL tall jacket. i bought this in a 2X first but it was to big in the waist / belly and about 2 inches to short in sleeves. Bought the XL and it is just right in body length and sleeves are a bit longer and are about 1" short and just a little big in the waist but the waist straps are long and adding a couple more snaps will fix this. Get snap kit from Tandy Leather or have some one install them. I will sew in ( inside attachment ) some leather cuffs with snaps to lengthen the sleeves. The leather is soft and the stitching is good and the brass zippers work good. This is a straight relaxed cut jacket and works good on a cruiser as it is not to long in the body so it doesn't bunch up in the belly but looks good off the bike. I have some chaps I bought years ago that match perfectly and leather up should offer some matching chaps. Good overall construction and great style. The color matches the color on the web site. Made in Pakistan.

Date of experience: October 10, 2019
Sarah T.
Argentina
1 review
0 helpful votes
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Jacket looks cheap, Does not
October 10, 2019

Jacket looks cheap, Does not have the bi-swing on the back for a more comfortable fit during riding, or driving. Not that happy with this purchase. Not nearly as nice as my 1976 Navy G-1 jacket, or an old Air Force A-1

positive was the fit was right on. I wear a 46 in the US Navy G-1 this matched up with the sz med. Fit was perfect.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States