Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Going by the the chart measurements. Buy one size larger than you think you need. I'm 5'8" 200 lbs. with a bit of a belly. The XL fit like it was made for me. Including the sleeve length and waist. Very comfortable.
Great summer road trip jacket.
The mesh is very durable and has a satiny finish. There are 2 layers of armor. There is removable inner shoulder, back and elbow armor but the visible armor is stitched into the jacket. The elastic in the shoulders and elbows allows for easy movement. This is the third xelement jacket purchase i am impressed with.
Very nice. Well worth the $80.
Great warm weather jacket, plenty of mesh to keep you cool, and I have been using this daily. I commute on my bike, with occasional evening rides, and then longer weekend rides. The zip-put liner is perfect for cooler mornings. Plenty of pockets for wallets, keys, etc. I have a large cell phone (Nexus 6) that fits just fine in the right-side breast zip-up pocket. I am 6', approx 225-230, not heavy, but a little bit of a 'beer belly'. I bought the 2XL because I wanted to wear a hoodie or sweatshirt underneath on chilly mornings. The 2XL fits exactly how I wanted; a little big when wearing just the shell, comfy with the liner zipped in, and still a little room for an additional layer. The armor and armor placement seem just fine for this price, in fact the armor is more substantial than I had expected at this price. Overall a great warm weather jacket!
This is a fantastic jacket. It is great looking, fits perfectly. I'm 6'1", 215 lbs, 49 chest 39/40 waist. With the great Velcro slides on the waist, adjustment in fit is great. Without the lining, it is wonderful to ride with. The air, even on a hot day, flows through the jacket over your upper body and keeps you comfortable in temperature. I look forward to riding with the lining in as the weather cools this fall and early winter. The zippered sleeves are a real plus in putting riding gloves on. Love the firearm holster built in and all the other neat pockets. Overall a perfect jacket for me. Great armor everywhere but not bulky. Light weight. Looks great with my black Leatherup chaps Thanks
Have only wore it in hot weather so I wore it with lining removed. It is not too hot as long as you are moving. Air does flow through it to your skin (had t shirt underneath). Of course it is hotter than just a t shirt, but it will offer the abrasion protection should you ever need it. One of those safety items that you hope you never call on. I did use the coceal carry pocket. The elastic strap to hold a handgun could be designed better, but it works.
Fantastic jacket for the price. Order true size, as if only having a shirt on underneath. I wear a medium and ordered a medium. I assumed I'd wear this with only a tee shirt underneath, and that's how it fits. Very much a quality item, and armor fits snug. Love it!
Order next size up.Good down to 60 with the liner in, Incredible air flow with the liner out.
Excellent Jacket for the price. Works well for those chilli morning, and can remove the lining later on in the day. Breaths extremely well. Sizing was dead on, wear a medium, ordered a medium... Bingo!
The only reason why I give it a 4 is because I may revise again in the future, have no means of evaluating durability, etc... but is looking good so far.
Good jacket for the price. Heavier than I thought (which I like). I anticipate it provide better protection than I expected when purchased. The first time wearing it a snap ripped out of the liner - I was able to sew it back in without a problem but it make me wonder. The zipper on the left pocket "sticks" a little. The jacket is warmer than expected with the liner. I wanted a tight fit so I could wear jacket over it in the winter, it's not "tight" but it fits like a regular jacket. I'm 5'10" and 180 lbs. I don't think my arms would have fit into a medium but the belly/chest would have fit more snug.
my favorite motorcycle jacket, Designed w/form and function in mind. Armored and stylish. Can't say enough good things about this jacket. I ordered true to size because in the hot weather we'll only be wearing a t shirt underneath and the jacket fits like a glove. I wear a suit size 38- 40 and ordered a Medium
wow can't believe they can sell this quality of a jacket this cheap, with the fifteen percent discount and ten doller
rewards credit and free shipping cost me 90 bucks
large was a perfect fit at 5'9" and 190lbs 34 inch waist, used it once on the bike at night when it was cool
now in the ninetys cant wait to where it again, lots of pockets and it hides your carry gun nicely
nice mid weight leather and good color, you can't go wrong
great jacket for the price, sleeves could be longer for riding but i will make do as my knock around jacket for buffalo winters
This jacket is awesome. It is hard to describe how good it feels and it's function. Best money I've spent on an accessory yet. Can't get better than this
just a great jacket that fits just right-very comfortable-highly recommended
A little pricey but I have other Shoei helmets and worth it for me to have fit and expected quality. The internal tinted drop down visor/goggles are better than expected and protect well from sun, so don't need to dig through bags to find the right glasses for conditions. Overall I am very pleased with purchase of J Cruise.
I have a heavy name brand jacket for cold weather riding and didn't want to spend another several hundred $ on a mid-weight jacket. I chose this jacket because it has a removable liner and had good reviews and the price is reasonable. I called Leatherup.com to inquire about fitment and ended up ordering the same size as my name brand jacket and it fit perfectly. I worked in a good dose of mink oil to soften and waterproof the leather and it looks and feels fine.
I am 5'10", 230 lbs. There is plenty of room in the XL jacket, but it runs a little on the short side. My vest, also bought here, is longer than the jacket. Also, the removable lining was not installed properly with the zipper jammed and off about 3 inches. On the plus side, it is comfortable and looks good. The gun pocket works well and I can carry a full size FNX with no problem.
Very comfortable. Size was as I ordered & fit well. Nice leather trim matching the blue denim
Vest looks great. It runs quite small, and it looked that way in the photo. So I ordered up 2 sizes, and it was perfect. It is really a ladies vest other than it snaps the opposite direction. It is a woman's fit. I love it.
I bought this smaller(6mm pin)with the alarm for toting around while I'm riding instead of packing my HD alarm-less pig around.I like the alarm feature for my joint to joint pit stops.A sturdy little rig that'll definitely spook a thief when it goes off.Alarms loud enough to get your attention,I like the way you can adjust it's sensitivity by various positions on disc.The big ones are limited to where you can put them,rear disc on my scoot.Dump the battery that comes with it,save ya some headaches.It'll start going off with out even looking at it when battery is junk.A decent unit,good value for a portable alarm.
The vest is a little more than I expected. It has inside extra pockets along with the large gun pocket. The vest fits comfortable but keep in mind I ordered two sizes larger. I normally wear extra large. I ordered 2XL. I know from previous experience the vests usually run smaller. It is well made with the leather trim matching. My only wish is they had a lighter blue in stock or a whitewash denim for the summer.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

