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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Dorothy J.
Argentina
2 reviews
0 helpful votes
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My earlier review was in
October 10, 2019

My earlier review was in error, 5 stars for this pair of gloves, warm and wind resistant for the cold southern california winter mornings, can't beat the price

Date of experience: October 10, 2019
Joseph C.
Argentina
1 review
0 helpful votes
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Large usually fits fine this
October 10, 2019

Large usually fits fine this glove is a bit tight even after a couple of weeks wear. Not as warm as I had hoped. Good waterproof.

Date of experience: October 10, 2019
Paul D.
Argentina
1 review
0 helpful votes
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Nice looking gloves, haven't had
October 10, 2019

Nice looking gloves, haven't had a chance to ride with them yet, but just wearing around on a cold day...kept my hands warm. Shipping was very fast. That's is a key issue with me. The quality of all the products I have bought from leatherup has been very good.

Date of experience: October 10, 2019
Jim X.
Argentina
1 review
0 helpful votes
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The gloves are fine. Needed
October 10, 2019

The gloves are fine. Needed a little breaking in, but are warm enough on a high 30s morning. Have not tried them in wet weather yet.

The only complaint I have is the way the Leatherup shipped them. I have bought a lot of other, more expensive stuff from them and the shipping has been great. But these $22 gloves were shipped Fedex Ground and REQUIRED a signature to be delivered! It took 3 days of back and forth with the local shipper before I got them. Why on earth was a signature required for these? But this is the FIRST issue I have had with Leather up.com. I have been very happy up to now. and would still order from them.

Date of experience: October 10, 2019
Cynthia H.
Argentina
1 review
0 helpful votes
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definitely warmer than my deer
October 10, 2019

definitely warmer than my deer hide gloves but not waterproof right out of the box. have tried adding some mink oil but have had sunny weather since.

Date of experience: October 10, 2019
Michelle C.
Argentina
1 review
0 helpful votes
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Comfortable right out of the
October 10, 2019

Comfortable right out of the box. A little stiff but seem to be loosening up already.

Date of experience: October 10, 2019
Pamela U.
Argentina
1 review
0 helpful votes
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very warm gloves. your hands
October 10, 2019

very warm gloves. your hands and finger will not get cold while wearing theses.

beast pair of gloves i have ever purchased and worth every peny.

Date of experience: October 10, 2019
Susan E.
Argentina
1 review
0 helpful votes
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I like these gloves, they
October 10, 2019

I like these gloves, they feel like they will keep my hands pretty warm, haven't had a chance to try them in the rain yet, hope they are actually waterproof.

Date of experience: October 10, 2019
James L.
Argentina
1 review
0 helpful votes
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Great goves!!! The price is
October 10, 2019

Great goves!!! The price is great!!!!! Very warm, I don't know if there waterproof or not. The gloves are very comfortable. I ordered my wife a pair after receiving mine.

Date of experience: October 10, 2019
Nick B.
Argentina
1 review
0 helpful votes
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No matter what I try
October 10, 2019

No matter what I try my fingertips are always cold...other than that these have been awesome gloves through rain or shine!

Date of experience: October 10, 2019
Sarah K.
Argentina
1 review
0 helpful votes
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this is my third set
October 10, 2019

this is my third set of gloves from this company, would buy from them again with no hesitation at all...

Date of experience: October 10, 2019
Jack C.
Argentina
1 review
0 helpful votes
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Good fit, and quality made.
October 10, 2019

Good fit, and quality made. What a bargain at the price offered! Will continue making purchases for all my motorcycle riding gear!

Date of experience: October 10, 2019
Kevin I.
Argentina
1 review
0 helpful votes
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Great value for the price!
October 10, 2019

Great value for the price! My son wears the gloves when riding his new quad. Great website, too. Shipping was free (when ordered with his new helmet) and fast. I would definitely order from here again.

Date of experience: October 10, 2019
Tony U.
Argentina
1 review
0 helpful votes
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Nice gloves ,comforable , flexable,
October 10, 2019

Nice gloves ,comforable , flexable, and reasonably warm. Wore them on my 20 mile trip to work this morning. It was in the low 40's my fingers started to get a little cold but not unbearable. I don't think they would be well suited for longer trips in temperatures below 40.

dave

Date of experience: October 10, 2019
Dorothy B.
Argentina
1 review
0 helpful votes
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I haven't had much opportunity
October 10, 2019

I haven't had much opportunity to use them yet because I haven't done much cold weather riding. But they seem well made, and they fit well. They're just a bit bulkier than I expected, but they still allow me to operate the controls easily.

Date of experience: October 10, 2019
Rebecca O.
Argentina
1 review
0 helpful votes
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I ride everyday to and
October 10, 2019

I ride everyday to and from work 98 miles per day. Temps in the morning have been in the low 40s. Tips of my fingers still get cold but not to the point of numbness. Overall good value for price.

Date of experience: October 10, 2019
Janet Y.
Argentina
1 review
0 helpful votes
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They fit fine and are
October 10, 2019

They fit fine and are compfortable. I haven't worn them yet in cold weather as it has not been cold yet in Florida.

Date of experience: October 10, 2019
Maria X.
Argentina
1 review
0 helpful votes
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These gloves are fantastic but
October 10, 2019

These gloves are fantastic but they were to tight in the fingers so my younger brother scored a great present next time I will order up a sizze

Date of experience: October 10, 2019
Martha J.
Argentina
1 review
0 helpful votes
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As usual, I received the
October 10, 2019

As usual, I received the gloves from LU in a timely manner. The gloves look and feel great. I have been wearing them in temps from 38- 52 degrees and they have performed flawlessly. Hands and fingers stay warm and comfortable. They fit great over the cuffs of my jacket, too. I haven't been caught out in the rain yet, but I'll be ready with these gloves on.

Date of experience: October 10, 2019
Brian R.
Argentina
1 review
0 helpful votes
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Have good feel for grips
October 10, 2019

Have good feel for grips and controls. The fingers are a little tight. They seemed to retain the moisure the fingers got damp. Several tips on each hand got pretty cold. Victory Cross Country 33 to 44 degrees into 20 mi. wind at 75-80 mph. Took hr.and 1/2 at coldest temp. At 44 made most of 300 mi. had to change. Reserve for warmer days and dress-up.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States