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LeatherCult

leathercult.com
grunge & punk, casual men, womenAge 26-45
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From the business

Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.


Clothing item from LeatherCultFashion apparel by LeatherCultMerchandise from LeatherCult clothing lineLeatherCult fashion product

Business Highlights

General

Year Founded: 2000
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: USA

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: grunge & punk, casual
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate LeatherCult?
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LeatherCult Reviews Summary

Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
320
value
253
shipping
256
quality
1,153
This company does not typically respond to reviews

Instant Feedback

3,604 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Great products
November 1, 2024

The products were excellent, and I get a lot of compliments on them

Date of experience: October 22, 2024
Norway
1 review
0 helpful votes
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Great website
October 30, 2024

It is easy to order and you can order made to measure. I will buy from you again

Date of experience: October 20, 2024
Iowa
1 review
0 helpful votes
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10 dollar refund of samples
October 29, 2024
Updated review

Ordered leather color samples 10 dollars applies to 1st order

Date of experience: October 19, 2024

The darkness of jacket photos displayed makes it hard...
October 22, 2024
Previous review

The darkness of jacket photos displayed makes it hard to determine the style and color I might like..

Date of experience: October 10, 2024
Canada
1 review
0 helpful votes
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Your website is difficult a
October 28, 2024

I dont like to use paypal and be forced to use them when i have credit cards and i also find it hard to navigate in your website. You sent me an email saying i didnt check out. I hit the checkout button YOU provided and it says there is nothing in the shopping cart. It took forever to determine i had to sign in on a differnt page and every time i switched i had to start the process all over again. I will continue to shop with you but i will be looking at other website before coming to yours because it was such a hassle.

LeatherCult attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2024
Indiana
1 review
0 helpful votes
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Superb Customer Service!
October 27, 2024
Updated review

When I had a question about an alteration to a jacket, I was immediately answered and had my needs catered to, above and beyond expectations! They even sent me, without my asking, a $20 credit to use towards the solution I was looking for on their site! Thank you, Erica for being amazing.

Date of experience: October 17, 2024

Super fast and easy with my account, order history,...
May 8, 2024
Previous review

Super fast and easy with my account, order history, and paypal option!

Date of experience: April 28, 2024
New Hampshire
1 review
0 helpful votes
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Great Jacket, Great Price
October 27, 2024

Jacket was just as depicted in the photos. Great quality. I was very happy with the fit.

Date of experience: October 16, 2024
Maryland
3 reviews
0 helpful votes
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Great Experience with LeatherCult
October 27, 2024
Updated review

The merchandise is always a perfect fit. The leathers are good quality.

Date of experience: October 16, 2024

Great Merchandise
October 9, 2024
Previous review

The service is excellent with Leather Cult. The merchandise is reasonable and really fashionable.

Date of experience: September 28, 2024
Wyoming
1 review
0 helpful votes
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We had a hard time initially communicating, but it was a glitch in the response system. Once they fixed it, they were great to work with and even got our jacket here in time for an event.

Date of experience: October 16, 2024
Washington
1 review
0 helpful votes
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The best leather coats
October 26, 2024
Updated review

The leather coats I have bought are always quality made. I love them. And I am tall so having them make them to size is awesome.

Date of experience: October 16, 2024

I have bought 4 coats and I love that they fit me!
October 16, 2023
Previous review

I have bought 4 coats and I love that they fit me!

Date of experience: October 16, 2023
Michigan
1 review
0 helpful votes
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Great
October 23, 2024

Items exceeded expectations ……………………………………………………………..

Date of experience: October 13, 2024
Illinois
1 review
0 helpful votes
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Customer satisfaction at it's best!
October 22, 2024
Updated review

Site is user friendly, and the customer service is totally awesome. The response time to email very quick. The staff pays attention to your needs and resolve issues quickly.

Date of experience: October 9, 2024

Site is user friendly
September 29, 2024
Previous review

Site is user friendly

Date of experience: September 18, 2024
California
1 review
0 helpful votes
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Feedback
October 22, 2024

Great selection and customization. High quality and great price value.

Date of experience: October 9, 2024
New York
1 review
0 helpful votes
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Excellent I'm left speechless of the quality of your production

Date of experience: October 8, 2024
Germany
1 review
0 helpful votes
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Sloppy and incomplete work
October 18, 2024

Some specifications were missing. Inaccurate measurements.

LeatherCult attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2024
Australia
1 review
0 helpful votes
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Great jacket
October 18, 2024

Good product and quality. Looks great and feels awesome too.

Date of experience: October 8, 2024
New York
0 reviews
0 helpful votes
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All good.
October 16, 2024

Product just as described. Received quickly. Quality is perfect.

Date of experience: October 5, 2024
Minnesota
1 review
0 helpful votes
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Ordered the crop blazer jacket
October 14, 2024

I ordered the wrong size, and the coat is too small. Customer service was great! That is why I am returning for a 2nd purchase!

Date of experience: October 4, 2024
Illinois
1 review
0 helpful votes
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Second Order
October 13, 2024
Updated review

I ordered a replica jacket with custom measurements and it fit perfect. The leather is superb! So this will me my second order.

Date of experience: October 3, 2024

I would've preferred to not use PayPal on my credit...
September 27, 2024
Previous review

I would've preferred to not use PayPal on my credit card directly

Date of experience: September 16, 2024
France
1 review
0 helpful votes
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Very Good Quality
October 13, 2024

The leather quality is awesome, the support is very nice, i recommend

Date of experience: October 3, 2024
Texas
1 review
0 helpful votes
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Evaluating this second jacket soon. First one they did a good job on.

Date of experience: October 2, 2024