On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Amour Vert
Perry Ellis
Farm Rio
ReCreate
Casatlantic
Nasty Gal
Reigning Champ
Hill House Home
La Paz
Kuhl
Joie
Tamara Malas
LeatherCult Reviews Summary
Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was great as always i only order leather from leather cult
The website was annoying. After i took a view at a coat and try to return to the selection page, it takes me back to the beginning page. I would have to start all over again. This gets annoying after several pages into your search.
The website was annoying. After i took a view at a coat and try to return to the selection page, it takes me back to the beginning page. I would have to start all over again.
Satisfied for the design and making. Time process is a little long
Satisfactory for the entire service and the leather quality
Hand made skirt was made accurately to the dimensions supplied and happy with the product. Sadly the delivery company UPS we're not so easy to deal with and delivery was delayed and missed delivery times twice which is a real shame, otherwise I would have given 4 stars.
Absolute perfect fit and at a competitive price! I chose a tapered leg cut which is a bit tight to get around my ankles but this is more a measurement issue on my end. The pants fit perfectly :D
From ordering, to customer service, shipping, and receiving this quality product, I am impressed. Thank you again.
Great company I highly recommend, just be patient with Making process of the leather garments. But please order from them.
Very happy with the service and workmanship.
Because of this I'm a repeat customer.
Excellent shopping experience. Great catalog of products. It's hard to choose.
The quality is amazing. I wish I had tried it sooner. I ordered a brown sued jacket now I am going to get a black a green and maybe a red. :)
The jacket leather choice and color do not update the picture when they are selected.
Easy, intuitive order process; great jacket, well done, well made.
User friendly, kept very simple. Highly recommend this place!
Simple layout of website, very user friendly.
Good communication, fast shipping, feels great. Definitely recommend
Ordered a long coat, it is a quality product. Be careful, because what you order is exactly what you get.
It is very difficult to find clothes that fit me well, I am really excited that a company like yours exists!
It's very well made and I thoroughly enjoy the product. I felt good wearing it and because it was custom made, it fitted like a glove.
Super easy to order. Great communication. Fabulous products!
I had a great experience from beginning to end. I think it's great that Leather Cult follows up and makes sure you received your order. As far as the jacket itself, I love it! Beautifully made and fit perfectly.
I was honestly a bit concerned ordering from a company I didn't know that I found online - could not be happier with the result. Ordering was easy and it arrived ahead of when it was promised - The jacket is great as well.
The measurement instructions need to be clear around how to measure for ease - it is not clear whether to use measurements on body or from an existing garment
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members