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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Utah
1 review
1 helpful vote
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Quick and Professional
June 27, 2018

My questions answered and problem solved...
My questions answer and problem solved...

Date of experience: June 25, 2018
District of Columbia
1 review
2 helpful votes
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So very helpful
June 27, 2018

The "help person #371" was so helpful in explaining what I didn't understand about filling out a Health Care Directive for my husband from the account I set up for myself in April. I was fearful that I'd be dead before I figured it out myself!
Many thanks!

Date of experience: June 25, 2018
California
1 review
3 helpful votes
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Nice gesture
June 20, 2018

I cant print doc on free trial. I called and Monique Hall was willing to help. I appreciate her assistance and will use your service when needed. Thank you

Date of experience: June 18, 2018
New York
1 review
1 helpful vote
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Satisfaction!
June 20, 2018

Trish went above and beyond to solve a glitch with a date on my Mortgage Satisfaction form. Many thanks for the great service!

Date of experience: June 18, 2018
Missouri
1 review
1 helpful vote
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Monique helped me today. She was so very patient and explained everything SO clearly. I will be looking at estate documents as a result of my experience today. Love I can call OR go online to contact them!

Date of experience: June 13, 2018
New York
1 review
0 helpful votes
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Very Good
June 13, 2018

Monique was great and a pleasure to work with and handling my situation and I would definitely recommend this site

Date of experience: June 11, 2018
North Carolina
1 review
1 helpful vote
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Monique was great and helpful.
June 1, 2018

Got the help needed to complete an important document for me. Very satisfied with Ms. Hall's help. She was very informed about the process and guided me through setting up an account password, etc. along with other questions.

Date of experience: May 30, 2018
Florida
1 review
0 helpful votes
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Great
May 26, 2018

I had trouble printing the document(my bad) but customer support was wonderful. I am very pleased with this service and will use it again. Thank You

Date of experience: May 24, 2018
Colorado
2 reviews
0 helpful votes
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Review of Law Depot
May 26, 2018

Very good experience. I was well pleased with the results. The Lady was very patient and assisted me in a very informative way. I will be happy to order from law depot whenever I need this type of services.

Date of experience: May 23, 2018
GB
1 review
0 helpful votes
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Power of attorney forms
May 25, 2018

The person I spoke to tried to be helpful but did not help to solve my problem of trying to download the power of attorney forms which have thick diagonal black lines blocking out sections that require input. Is it possible to obtain the forms without these black lines please?
Regards
G. Jones

Date of experience: May 23, 2018
GB
1 review
0 helpful votes
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Miss P Black
May 23, 2018

Super response and service helpful and good humoured and speedily did exactly as required and promised She is an asset to your Company

Date of experience: May 21, 2018
New York
1 review
0 helpful votes
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POA
May 17, 2018

Patricia was very nice to talk to and handled my request very promptly. Made a headache a pleasurable experience. Thank you for your prompt and courteous service.

Date of experience: May 15, 2018
North Carolina
2 reviews
0 helpful votes
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Problem Quickly Solved
May 16, 2018

You provided Fast and efficient service, quickly resolved the issue, thanks very much for the assistance

Date of experience: May 14, 2018
Ohio
1 review
0 helpful votes
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Monique was awesomely helpful and gave me things to think about as I go thru this process. I am very grateful for her help in this matter.

Date of experience: May 10, 2018
Alabama
1 review
1 helpful vote
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Affidavit for heirs
April 29, 2018

I need a affidavit for affidavit for heirs what you sent me was far from what I needed in fact I don't think it would not help anyone for anything

Date of experience: April 27, 2018
Cynthia S. — LawDepot Rep
over a year old

I am sorry we sent you the wrong document. We do not carry the affidavit for heirs. I wish we could have been more help

Ohio
1 review
0 helpful votes
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Evaluation of my experience
April 28, 2018

Monique and C Stone were extremely courteous and resourceful. I am grateful for their help. I will be recommending this site to many of my friends and relatives.
Thank you so much.

Date of experience: April 26, 2018
GB
1 review
4 helpful votes
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Bull$#*!
April 18, 2018

What a crock. Free my $#*!. They want you to pay after spending an hour filling in their form. False advertising. I

Date of experience: April 18, 2018
Cynthia S. — LawDepot Rep
over a year old

Hello Paul.

Thank you for your feedback. I apologize if you feel we have not provided enough information regarding our 7 day trial offer.

To clarify, our trial offer is free for a one week period. During that time, you can create, download and print as many documents as you need. You can cancel at any time and there is no obligation. You simply need to cancel the subscription by requesting the cancellation under Your Account, or accessing live chat or phone and we'll cancel it for you within the seven day window. You also receive an email recapping the offer details and the date and time to cancel by appear in the email.

We do have you enter your credit card information for uninterrupted access to your documents. There are no charges to the card if the trial offer is cancelled within the seven day trial period.

Please let me know if I can be of further assistance. I appreciate your feedback and we'll continue to work on our web site to improve all areas of service.

Regards,
Cynthia
Customer Support

Indiana
1 review
5 helpful votes
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You downloaded it to Microsoft word so that I could fill it out. Excellent. Thank you. Now how do I cancel? I need no other legal forms so do not want to pay $33.00 a month for nothing.

Date of experience: April 17, 2018
Florida
1 review
0 helpful votes
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Property Manager
April 15, 2018

It was ok I will be in contact if I have any questions...

Date of experience: April 13, 2018
Hawaii
1 review
0 helpful votes
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Response to obtaining document
April 14, 2018

Very courteous and efficient. I was having difficulty in printing out a document that I had paid for.
Willing to use again and recommend LawDepot to others.

Date of experience: April 12, 2018