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LawDepot

4.4

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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New Hampshire
1 review
0 helpful votes
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Emniity form
June 16, 2019

Both Linda and Nali (?) were excellent! Very helpful and very patient and courteous. Thank you ladies so much!

Date of experience: June 13, 2019
GB
1 review
0 helpful votes
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Good
May 24, 2019

Used this for a section 8 was very affective gotbthecresult I wanted rather than going through solicitors hoping this has the same effect

Date of experience: May 22, 2019
Alabama
1 review
0 helpful votes
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Bill of Sale
May 22, 2019

I signed up for what I thought was $7.99 for one month for a bill of sale contract. What I didn't know is that it was $7.99/month for one year. It was completely my mistake. I called today (5/20/19) and talked to Eva(?) and asked if it could be cancelled and she said it would be canceled. She is an angel and God will bless her. Thank you so much!

Date of experience: May 20, 2019
Pakistan
1 review
0 helpful votes
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CONFIDENTIAL LEGAL CORRESPONDENCE

Dear Attorney:

My name is Mr. Waheed Alam from Pakistan, Karachi, I am a indigent writing this letter regarding need your legal assistance concerning review my Green Card. On and about June 24,1998 arrived in the United States of America as a Legal Permanent Resident, I own a legal lottery visa system (DV) and get a Green Card. Unfortunately, after three years on June 24,2001, I broke the California law (Criminal Offence, I did not received a fair trial) and I get 6-year State Prison (I had a problem with my room-met, he is from Pakistan). Finally on November 5,2009, the ICE deported me forcefully, back to the Pakistan and when I asked to the ICE Officers who bring me in Pakistan, Islamabad where is my all legal documents?: "the ICE Officer answered me I through out all your legal documents into the Ocean"...

Please I need your legal support to get back my Green Card. In this Great Country United States of America I never get a second chance. Please give me a second chance to build my future (American Dream) and make a better life.

Thank you for your time and I am waiting for your favorable response. Sincerely yours,
Waheed Alam

Date of experience: May 5, 2019
Cynthia S. — LawDepot Rep
over a year old

Hello Waheed,

We provide quality legal forms but we are unable to provide legal advice specific to your jurisdiction. By law, only a licensed attorney in your jurisdiction can assess your facts and provide legal advice such as selecting the best contract for you.

Regards,
Cynthia
Customer Support

Canada
1 review
0 helpful votes
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Mortgage
May 1, 2019

The person I talked to was very knowledgeable as to my problem and solved it in a very short time, thank you.

Date of experience: April 29, 2019
California
1 review
0 helpful votes
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Excellent Service!
April 18, 2019

I like to Thank yevet for going through the application with me Step by Step and waiting so patiently and going over it with me. And sending the application to my email as well. Yevet, you're awesome!

Date of experience: April 16, 2019
Georgia
1 review
0 helpful votes
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Outstanding Help
April 14, 2019

Being very "computer challenged" I was having trouble completing a Warrenty Deed. I called the help number and Evette was so very helpful. WAlked me through every step.

Date of experience: April 12, 2019
Canada
1 review
6 helpful votes
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Refund me now.
April 11, 2019

These guys cancelled my incorporation and never gave me the $500 back after many attempts to contact. Use this service if you like getting stolen from.

Date of experience: April 9, 2019
GB
1 review
2 helpful votes
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Taking my money
March 29, 2019

Could you refund my money to me and please stop taking money from my account each month. I'm an elderly lady only on a pension many thanks Caroline Renilson *******7234.

Date of experience: March 26, 2019
Wisconsin
1 review
6 helpful votes
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The customer service provide by MONIQUE was trash. Monique interrupted me, spoke over me all because I wanted to cancel. She was rude, and didn't know what she was talking about. She made it seem like I was stupid which companies should NOT do! She tried to tell me that I waited too long and must have forgot to cancel, which was CERTAINLY NOT the case, she just wanted to be rude since I was canceling. You WILL get ripped off. Don't waste your time or money trash company and its trash customer service reps like MONIQUE!

Date of experience: March 6, 2019
Cynthia S. — LawDepot Rep
over a year old

Hello Annette,

I am sorry we do not have this email address in our system. I cannot find a call from you in our recorded calls. I do see that you chatted with Monique about if our documents are valid in different states in which she did let you know that they are customized to the location that you select. In your chats you never once indicated a wish to cancel your account.
You then chatted with another agent who again could not find an account under the information that you provided. If you still need assistance we will be more than happy to assist you, we just need the correct information to find your account.

Regards,
Cynthia Customer Support Manager

Connecticut
1 review
3 helpful votes
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Misleading
February 28, 2019

I selected 7.99/mo and was charged for the whole year. I called and spoke with Yvette she said this would be canceled for me. I cannot afford this! I thought I was going to be charged $7.99! I need this canceled immediately and my money refunded!

Date of experience: February 26, 2019
Cynthia S. — LawDepot Rep
over a year old

Hello Nancy,

I am sorry for any confusion, we did give you three options to choose how to print out your document. Our records indicate that you selected the 1 Year Pro License which did state that it was $7.99/month prepaid for 1 year. I also see that when you called in on Feb 26/19 we did refund this charge for you as well. Refunds do take up to 10 days to go back into your account.

Regards,
Cynthia Manager Customer Support

Texas
1 review
2 helpful votes
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Lease Agreement
February 27, 2019

Simple to create, covers everything. Will definitely use again and again! Simple to create, covers everything. Will definitely use again and again!

Date of experience: February 25, 2019
Washington
1 review
1 helpful vote
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Max P Loan agreement
February 23, 2019

I'm still learning how to use this information properly, Looks like to Edit info could be a bid confusing.

Date of experience: February 21, 2019
Illinois
1 review
0 helpful votes
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Quick and easy
January 30, 2019

Just a no nonsense approach which I appreciate very much, very customer friendly worker... I can't say the same for this questionier it made me add more words which were very very very unnecessary.

Date of experience: January 28, 2019
Cayman Islands
1 review
0 helpful votes
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REAL PEOPLE ASSISTANCE!
January 18, 2019

Thought I was spending my dollars for a contract I couldn't print. I finally called the help line, and received an immediate remedy to my problem. The agent was extremely efficient and had a very professional.

Date of experience: January 16, 2019
New York
1 review
2 helpful votes
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I hope those reading the title above will have some integrity and not take advantage of this awesome folks. I used the services and forgot to cancel the trial before it ended and they still refunded me my money. These guys rock

Date of experience: December 31, 2018
Canada
1 review
2 helpful votes
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Feedback from calling for help
December 22, 2018

I called the Help line, on Thursday Des 20th.
The support I received was excellent, professional and fast service by Yvette.

Thank you

Date of experience: December 20, 2018
Texas
2 reviews
1 helpful vote
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The tech walked me through the changes I needed to make on the form I downloaded. This made the experience more helpful.

Date of experience: November 29, 2018
Massachusetts
1 review
2 helpful votes
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Lease amendment
November 29, 2018

I couldn't figure how to print out my document. I was able to print it out as you advised in PDF format, which was fine. Thanks for the help.

Date of experience: November 27, 2018
Canada
1 review
2 helpful votes
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Great customer service
November 28, 2018

I had an issues with my account and the matter was resolved within a couple minutes of reaching out to a support rep. Great customer service!

Date of experience: November 26, 2018