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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Alabama
2 reviews
0 helpful votes
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Super easy and professional-looking, but I would like an option to pay for this one document instead of either paying a large, one-time fee or opting to a plan I probably won't remember to cancel. I just wanted this one form.

Date of experience: September 28, 2023
Divine G. LawDepot Rep
over a year old

Hello Elijah,

We appreciate the review. Thank you for using LawDepot. If you need assistance with signing up for the Basic License, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am - 7 pm ET.

Regards,

Divine
Customer Support

Michigan
1 review
0 helpful votes
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Easy to fill out form
September 28, 2023

Easy to fill out form. The information describing the forms was very helpful..

Date of experience: September 27, 2023
Divine G. LawDepot Rep
over a year old

Hello Margaret,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Washington
2 reviews
3 helpful votes
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Scam subscription
October 26, 2023

I foolishly took them up on their offer of a single free doc and somehow ended up with a $ 35.00-a-week subscription, which I have hopefully canceled. I loathe companies that use such deceptive tactics to make money by offering something free and then you unwittingly sign up for a subscription you don't need or want. I guess it is, as they say, nothing is free.

Date of experience: September 26, 2023
New Mexico
1 review
0 helpful votes
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I'm grateful that you have made it easy to create legal forms. Thank you.

Date of experience: September 24, 2023
Divine G. LawDepot Rep
over a year old

Hello Melissa,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
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Process to create and edit a rental lease was easy

Date of experience: September 23, 2023
Divine G. LawDepot Rep
over a year old

Hello Sharon,

Thank you for the 5-star rating. We appreciate you using LawDepot.

Regards,

Divine
Customer Support

Oregon
1 review
0 helpful votes
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I am very happy with my experience so far, look forward to future services from Law Depot.

Date of experience: September 20, 2023
Divine G. LawDepot Rep
over a year old

Hello Dave,

Thank you for the 5-star rating. Looking forward to be of service to your again.

Regards,

Divine
Customer Support

New Hampshire
3 reviews
0 helpful votes
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Easy to use, and answers all of my questions. Perfect for getting important papers that are needed for every day life concerns.

Date of experience: September 18, 2023
Divine G. LawDepot Rep
over a year old

Hello Faye,

Thank you for the feedback. We are glad to know LawDepot answered all your questions.

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
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Saved strong password not accepted
October 13, 2023

Saved strong password not accepted. Requested pw change, no reply after several attempts. Can't print my document. I've already paid for.

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2023
California
1 review
0 helpful votes
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So glad I am able to chang or update the information I have used to start this procedure.

Date of experience: August 31, 2023
Cally F. LawDepot Rep
over a year old

Hello Randy,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Cally
Customer Support

Tennessee
1 review
0 helpful votes
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Cody was great--was helpful in walking me through each step to upgrade my purchase and see that I was only charged once for a glitch that occurred.

Date of experience: August 28, 2023
Cally F. LawDepot Rep
over a year old

Hello Christina,

We appreciate the Feedback, and we will pass that on to Cody. Thank you for using LawDepot.

Regards,

Cally
Customer Support

Florida
2 reviews
0 helpful votes
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Everything I have done on this site has been easy to follow and very convenient
And much easier than finding a lawyer

Date of experience: August 25, 2023
Cally F. LawDepot Rep
over a year old

Hello Marilyn,

Thank you for the great feedback. We are glad you found our site easy and simple to use.

Regards,

Cally
Customer Support

Alabama
1 review
0 helpful votes
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Law Depot is deceitful, their forms are not recognized in all states. Law Depot does not cancel the account after you cancel their service; the company continues to withdraw money from their monthly service charge, When you contact them the representative claims they have no previous request of cancellation. Most states do not recognize the documents as being legal for this company. WARNING I do not recommend that anyone handling legal business to not use this service.This company continued to charge me for 4 months after cancellation and refused to refund my $140. Once I arrived at the courthouse the clerk told me the document is not legal. It took me two hours of running around to get the court house documents valid by handwriting a document that would be received as valid for the state of Georgia. This company is located in Canada. I would not recommend anyone to use this service.

Date of experience: August 21, 2023
Colorado
1 review
0 helpful votes
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LawDepot is amazing, its simple and professional. I have used LawDepot all resumes my kids or husband need as well.

Date of experience: August 18, 2023
Divine G. LawDepot Rep
over a year old

Hello Theresa,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Massachusetts
2 reviews
43 helpful votes
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Will save you time and MONEY!
August 16, 2023

Loved the fact that at last minute I need it a rental lease agreement without no time to guess what app will be free or not.It was free for the week trial.Then did not cancel but when called customer service, to decide if stay or cancel Samantha responded all my questions but also let me know they were closed 15 mins ago which I found kind of rude being a first time customer and you could tell she was not happy by her breathing after asking a few questions that helped decided to stay.Forgetting about Samantha's lack of customer service I found thru my questions as I believe $35 monthly is too much to pay monthly in case we need a documents occasionally BUT by paying the year membership about $108 which equals a $9.00 monthly payment is GREAT for just having this awesome tool for which a lawyer will easy charge you more than $150 depending at least in MA where I live.So for $9 a month you can live free of worries when needing a document legally accepted in all states of US(base on what they say so far, haven't got any problem and my lease was acepted)IT IS WORTH THE MONEY PLUS IF NEED 3 DOCUMENTS PER YEAR FOR YOU OR ANY RELATIVE OR FRIEND IT WILL SAVE YOU A FEW GOOD HUNDREDS AND THATS WITHOUT COUNTING YOU CAN CHARGE FOR MAKING THE FAVOR TO ANOTHER PERSON PROBABLY AND OF NOT YOU ARE ALREADY WINNING AND NOT LOOSING ANYTHING

Date of experience: August 16, 2023
Divine G. LawDepot Rep
over a year old

Hello Erika,

We are sorry that you were less impressed with one of our representatives. We will look into that and see what we can do to help her improve her Customer Service skills. Thank you for your feedback and for using LawDepot as a resource for your legal document needs.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Absolutely Amazing!
August 13, 2023

Absolutely Amazing! I was able to create my trust and quit claim deed with ease. Perfect!

Date of experience: August 12, 2023
Divine G. LawDepot Rep
over a year old

Hello Logan,

Thank you for the 5-star rating. We are happy to know you were able to use LawDepot for your two legal documents.

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
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Lawdepot makes it very easy to create the legal documents that you need.

Date of experience: August 10, 2023
Divine G. LawDepot Rep
over a year old

Hello Ron,

Thank you for the feedback. We appreciate you using our site for all your legal document needs.

Regards,

Divine
Customer Support

Nevada
1 review
0 helpful votes
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We needed something in place quickly. These forms were very quick and easy to use.

Date of experience: August 2, 2023
Divine G. LawDepot Rep
over a year old

Hello Kyle,

We appreciate the 5 star rating. Thank you for making LawDepot a resource for your legal document needs.

Regards,

Divine
Customer Support

Louisiana
2 reviews
1 helpful vote
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Very comprehensive and flexible
July 20, 2023

Very comprehensive and flexible. More than expected and good user experience. Also plan to use more and glad I found.

Date of experience: July 19, 2023
Divine G. LawDepot Rep
over a year old

Hello James,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Oklahoma
1 review
0 helpful votes
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They will trap you into a commitment with 0 forthcoming information about what you have committed to. No emails, no refunds, and many hurdles to remove yourself from their slimy fingers. NEVER USE OR TRUST THIS EVIL COMPANY!

Date of experience: July 19, 2023
Arizona
1 review
0 helpful votes
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Easy to use, asks the right questions to fill out forms

Date of experience: July 18, 2023
Divine G. LawDepot Rep
over a year old

Hello Jennifer,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support