LaptopZReviews 59

I buy from ebay, battery for my dell 1505. It was good, but after 3,5 month he die, ind it have 3 years warranty. I mail for him -many time not answer! From beginning of February til now. I mail from different account-and call to ebay customer service. And finally he answer, that VIRUUUS destroy all data(can you believe, that Internet service work w/o anti-virus and firewall) i mail shipping mail with all details- he answer that i can send and replace o repair, BUT HE DON'T GIVE A ADDRESS.! All time that i ask address he ask me new technical q, but don't give address!

Phone: *******889 not in service Voip Tel. *******876 not answer? Somebody know new number?

Spoke with them at their phone number. I think they are night owls. Contact after 12 midnight. They are going to have me return the screen, Lucky I called *******876 just befor hitting submit on the BBB.org website. Lets see how this goes. I have confidence in them inspite of it all. They are still in business. I guess low prices come at a cost. But I did spend about 50 bucks more then other places I saw and I'm going to have to spend return shipping to I bet. *Sigh*

Previously:
People are not american nor do they speak english it seems. I think they use a translation program to find what you are saying. I notice their web site has numerous grammatical and spelling erros. And I suck at both so theirs must be totaly horrible. I ordered a new screen for my laptop. Wrong part. Since I notified them The lines of communication have seemingly gone non existant. I agree, that first comment entry to their site(The very positive one) here is BS and by the grammer I would have to almost totaly say it's them. Don't buy from these SoBs! It's yer money. I don't think they are scam artist just very nieve business people. Plus on their site, they only post the top five star comments. 8-( People have no honesty or integrity.*

In the end I have my working screen. I retract that they are dishonest or lacking integrity. A bit clumbsy yeah, But I believe they are trying to be fair an honest people and if given alot of patience can help resolve issues. It is very important to use their ticket number and their customer service site to track your issue. That's how they work best for you. Your questions will go unanswered if they fall off what's really going on. In a word SIMPLE. See my comments in conversation.

In my own honesty, I did order the incorrect part. I did as much research as possible. Everythign pointed ot that being the right screen. In my own ignorance, I didn't know there was a part number on the back of the screen. I could have matched that up or sent them an email. BUT big BUT, It would be nice if their web site, Asked you for specific information or if the order handler asked you first hand to double check your part number, But it is posted on each screens web site the part number info. Not so sure it correlates but an email might have saved me some pronlems and a better designed site would have as well. A site that tells you or asks you for the info to correctly match your part. Enough said.

First of all, Laptopz.com frequently acts like consumers and posts positive reviews about themselves most places where you'll find complaints. Really what they run is a fraudulent program with a 14 day warranty.

I purchased a laptop battery from eBay that was bad. I then returned it and they sent me another bad battery. When I asked for my money back they wouldn't reply or do anything this time because I can't comment on eBay anymore.

If you want to get completely ripped off, and get no recourse, then you should definitely buy from these con-artists.

Very Sincerely,

Matt Brown

So, I ordered the correct replacement battery for my laptop and received it in a semi timely manner... problem? YES! It was not the correct replacement, not even close. After many emails (which they apparently only answer 1 per night at about 3am) they FINALLY gave me a return authorization and said once they receive the battery, they will send the correct one. Mysteriously, they "never received" the battery back that I sent Priority Mail (insured). I smell BS here, I don't know all of the particulars but I think they are scam artists. I'm glad I decided to spend the extra money and send it that way instead of the "standard mail" way they insisted I send it. At least I have a chance of getting my money back. STAY AWAY! I have a gut feeling that I'm not the only one they have scammed this way.

DO NOT BUY from laptoz.com- they sent the wrong part (LCD INVERTER) and had to have over 20 email conversations with them. They told me to take pictures of the packaging, the part, what the correct part should look like- it got so ridiculous, I called them to negotiate a full refund and I would return the part to them. Over the phone they said yes, no problem. Then the next day, I got another email saying that they would give me an 80% refund. I have zero confidence that they are honest and I am so detailed in my records that I was able to jump through their hoops, but it seemed that they were trying everything to not give a deserved refund.