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LaptopScreen

4.9

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LaptopScreen Reviews Summary

LaptopScreen has a rating of 4.9 stars from 2,237 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
181

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Illinois
1 review
0 helpful votes
Follow Nolan M.
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Excellent
September 21, 2017

I received my screen in only 3 days after placing my order with only the standard shipping

The screen was in good condition and works great

The customer service was fast to answer any questions I had over the phone

I saved money by ordering from laptopscreen.com (ebay and amazon were 20-40$ more expensive)

I highly recommend this site for anyone and would order from here again in the future

Date of experience: September 20, 2017
California
2 reviews
2 helpful votes
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Well I was really skeptical in trying this site however it seems to have a large supply of screens so I decided to give it a go. Shipping cost was fair shipping time was excellent but that's all nice things I have to say.

Packing was poor thin box very little bubble wrap screen seems to have been damaged in transit. Arrived very bad bleeding in center of screen more than half screen. And although panel fit it was wrong modelfor my laptop thus would not fit with bezel.

Customer support was good they responded in a few hours but couldnt give me a comparable screen for my system hence a return minus shipping was given.

Overall not horrible but I don't think I will shop their again. I Ended up going with a Amazon seller for my screen and I'm very happy item arrived in around half the time (with prime) screen was well packed arrive excellent condition no damage cost a little but was worth it.

Only thing I got out of this was a $20 loss a few days wasted time and a lesson not to buy from this site.

Date of experience: September 19, 2017
Ellis B. — LaptopScreen Rep
over a year old

LaptopScreen.com guarantees a working replacement or your money back.

The effect on customer's screen was not related to actual shipping damage.
Customer requested a return and was provided a free pre-paid return shipping label and a refund of the purchase price of the screen upon return.
Returned screen tested normal.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111

Germany
2 reviews
0 helpful votes
Follow Rob S.
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I replaced my LCD on my HP Envy 17 laptop without any hassles with the parts I got from here. At the price I needed! No hassles!

Date of experience: September 15, 2017
Massachusetts
1 review
0 helpful votes
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HP wanted to charge me $300.00 to replace my screen. It cost $60.00 including shipping and only took me about 15 minutes. Thank you laptopscreen.com
Fantastic and fast!

Date of experience: September 13, 2017
Pennsylvania
3 reviews
0 helpful votes
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Fast delivery excellent packaging and it works as promised. Thanks great service and fast prompt delivery.

Date of experience: September 9, 2017
Utah
1 review
0 helpful votes
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I did it!
September 7, 2017

When my son's dog broke his laptop screen, I found laptopscreen.com. The website made it so easy to determine which screen I needed to order. It arrived when they said it would and the youtube videos made it so easy! I couldn't believe I had fixed it! Would definitely recommend this site!

Date of experience: September 6, 2017
Pennsylvania
1 review
0 helpful votes
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I bought this to install for a friend who's son stepped on the laptop by accident. The screen replacement was the easiest I've ever done in my career. It took 5 minutes to replace. The screen looks great! I would recommend this screen for anyone. I will do business with this company again too.

Date of experience: September 6, 2017
Belgium
1 review
0 helpful votes
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Top!
September 2, 2017

The ordered screen was top! Very fast shipment to Belgium:)
If i need a new screen in the future i will order it there!
Keep it up guys

Date of experience: September 1, 2017
Canada
1 review
0 helpful votes
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Couldn't be happier
September 2, 2017

Ordered a 15" screen for a Lenovo laptop. Great price. Arrived in 2 days. Worked perfectly. Grandson was delighted.

Date of experience: August 31, 2017
Indiana
1 review
0 helpful votes
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Lenovo Screen
August 31, 2017

We purchased a replacement screen for a Lenovo E560 laptop. The screen was the exact same as the OEM and worked great. Highly recommend!

Date of experience: August 31, 2017
France
1 review
0 helpful votes
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ASUS SCREEN
August 26, 2017

Very good seller, fast delivery to france with a very protected packaging.
10 mn later my computer was repaired!

Date of experience: August 25, 2017
Colorado
1 review
0 helpful votes
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Quick and easy
August 26, 2017

My son cracked the corner of his laptop screen off so I needed a new one. It was easy to look up the correct part and order it. It was shipped correctly in perfect condition and easy to install. Thanks!

Date of experience: August 25, 2017
Connecticut
1 review
0 helpful votes
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My laptop is in great shape except for the spot on the screen. So I went to laptopscreen.com, put in the model number and was immediately provided with the right screen for my laptop at a great price. The screen came faster than promised and was easy to replace. It looks and works great. Saved me a bundle doing it myself!

Date of experience: August 25, 2017
California
1 review
0 helpful votes
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My daughter cracked the digitizer on her less than 1 year old laptop. I debated whether or not to replace it. I looked into and HP authorized repair shop and the cost was not worthwhile. I did some searching and saw a post about replacing this part, along with a video. Having some experience working on PCs I figured I'd give it a try. Ordered the part, it came faster than expected and well packaged. The glass digitizer was inside 2 padded envelopes, and that was inside a box with air bags for cushion. I will say that the replacement on my particular model was more complicated than I had anticipated, but I got it done. Youtube is your friend here, seeing how others do it made it doable. I'm very happy with the product and highly recommend the company if you need replacement screen.

Date of experience: August 23, 2017
Texas
1 review
0 helpful votes
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My daughter did a typical teen thing and shut her touchscreen HP laptop on some ear buds. Naturally, the LCD was gone. Talking to HP, they decided it was abuse and not covered under the manufacturer's warranty. So their price to fix it? $487. That's $157 more than I paid for the laptop. So after laughing at them and scoffing in their general direction, I proceed to purchase the LCD touchscreen on laptopscreen.com for the more than reasonable price of $70 (plus shipping). It arrived in an expedient manner and was packed with care and consideration. My only regret was that I do not have a GoPro so that I could have made an instructional video detailing how stupidly easy it was to swap the screens out and get a $20 refund uploading it to laptopscreen.com's site. If you have the know how to do your own repairs, laptopscreen.com is the most expedient solution for your screen repair needs.

Date of experience: August 21, 2017
District of Columbia
1 review
0 helpful votes
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I ordered a screen for my laptop and turns out that is wrong model (its completely my mistake). Contacted their support and uploaded images of my broken screen. They didn't give me any hassle and gladly replaced the screen with a compatible model (shipping paid by them both ways which is very rare these days). They didn't charge me anything extra even though the replacement screen was a little expensive than the original one.

This is exceptional customer service! I would highly recommend them and would buy from them again if I need any replacement screens.

Moreover, their prices are very competitive.

Regards
Kiran

Date of experience: August 18, 2017
Texas
1 review
0 helpful votes
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Fast & Easy
August 18, 2017

Great & fast service. The Item was immediately shipped. I received it within a few days in perfect condition. Installed it and completely satisfied.

Date of experience: August 18, 2017
Arizona
1 review
0 helpful votes
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No problems here
August 17, 2017

Went online to search for screen, shown 3 different items, all with the same description. Contacted the service desk. Not over the top friendly, must be having a bad day. Turns out all three where the same item, just different item numbers depending on how it was searched for. Not real efficiently done. Screen arrived before expected, installed easily, laptop started up with no issues. Has worked now for about a week with no problems. Could use better customer service and better listing of items to eliminate confusion. Dimensions were not accurate in the description, but was actually the correct size. Other than that, I would buy again. Hopefully, I wont need to, though.

Date of experience: August 17, 2017
Texas
1 review
0 helpful votes
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Impressive
August 12, 2017

Ordered the replacement screen on line after asking a few questions and getting answers on their chat service. The Item was immediately shipped. I received it within a few days in perfect condition. Installed it and completely satisfied.

Date of experience: August 11, 2017
Missouri
2 reviews
1 helpful vote
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HP dishonest
August 10, 2017

FAST
Easy to install
HP said no way it could be done, a cracked screen on a laptop meant $300 repair.

Date of experience: August 9, 2017

From the business

Replacement LCD screens for Laptops, Tablets and Phones


laptopscreen.com
Founded in 2005
Newark, Delaware