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Lajerrio

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lajerrio Reviews Summary

Lajerrio has a rating of 3.6 stars from 1,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring and good quality. Lajerrio ranks 139th among Engagement Rings sites.

service
481
value
69
shipping
70
returns
55
quality
1,017

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California
1 review
0 helpful votes
Follow Allie S.
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So in love and impressed with this bracelet! I purchased this for my mom as a Christmas gift with a sample of my late brothers last Mother's Day card message to her.

Date of experience: December 22, 2020
Wisconsin
1 review
0 helpful votes
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I love it so much.
December 21, 2020

Love love love my ring! Its perfect and I was a little worried about buying online but the process was super easy and secure!

Date of experience: December 20, 2020
Florida
1 review
0 helpful votes
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Liars
December 19, 2020

I ordered on Dec 9 and paid extra for 3-day shipping. I questioned its arrival time on Dec 16, as it was a Christmas gift I would in turn have to ship to my partner. A day later, I received a reply that it was ready to ship. Yesterday, 12/18, I had still not heard or seen anything and demanded they cancel the order and refund my money. TODAY, 10 days after paying extra for 3 day shipping and after still not receiving a reply from Lajerrio, DHS sent a tracking number via text that it would be delivered 12/24. WHAT A JOKE. I am contacting my credit card company to chargeback. This company is a disaster. DO NOT order from them. "F" their return and cancellation policy. They've lied to me so far, their return/cancel policy must be a lie, too.

Date of experience: December 19, 2020
Colorado
1 review
0 helpful votes
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Beautifully done
December 16, 2020

Beautifully done, fast shipping and nice packaging. It's perfect and looks just like the photo! Beautifully!

Date of experience: December 15, 2020
Mississippi
1 review
0 helpful votes
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Gorgeous
December 14, 2020

The jewelry is beautiful quality and perfect fit. It was a day or two late to ship but well worth the wait. Very happy with my purchase!

Date of experience: December 13, 2020
Texas
1 review
1 helpful vote
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Beautiful craftsmanship.
December 9, 2020

The communication with this seller was top notch. They made sure I always knew what eas going on with the package. I couldnt be happier.

Date of experience: December 8, 2020
New York
1 review
0 helpful votes
Follow Westermeyer K.
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Beautiful ring!
December 8, 2020

From start to finish my questions and concerns were answered quickly and throughly. Shipping was beyond my expectations. The ring is appraised for more than I paid for it

Date of experience: December 7, 2020
California
1 review
0 helpful votes
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Thank you
November 30, 2020

I love this ring! It's perfect and delicate. And the shipping was super fast! Thank you so much! It's the perfect engagement ring!

Date of experience: November 29, 2020
Mississippi
1 review
0 helpful votes
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Thank you!
November 27, 2020

I really like my ring. It's a bit more petite than I initially thought it was, but I love it nonetheless.

Date of experience: November 26, 2020
Virginia
1 review
0 helpful votes
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I really like my ring.
November 26, 2020

It's a bit more petite than I initially thought it was, but I love it nonetheless. I really like my ring.

Date of experience: November 24, 2020
Colorado
1 review
0 helpful votes
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Thank you
November 24, 2020

Amazing! She absolutely loved it! I must say it was so hard to find the perfect ring but I found this one,

Date of experience: November 22, 2020
Ohio
1 review
0 helpful votes
Follow Susie O.
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I bought this to replace my wedding set that doesn't fit anymore but didn't want to buy another expensive set. This was a perfect solution. It arrived just in time to wear for my best friend's wedding. I love it!

Date of experience: November 19, 2020
California
1 review
0 helpful votes
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SO perfect and beautiful.
November 18, 2020

It was exactly what we were looking for! Thank you for getting it to us so quickly and communicating through the process!

Date of experience: November 17, 2020
South Carolina
1 review
0 helpful votes
Follow Cline C.
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I love it so much.
November 13, 2020

Beautiful ring, great work! Seller was attentive and responsive. Definitely recommend. Thank you so much!

Date of experience: November 12, 2020
Pennsylvania
1 review
7 helpful votes
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Worst Company Ever
November 11, 2020

I'm beyond disappointed with this so called company. My purchase took forever to arrive. It was too large, uncomfortable and poor quality. I contacted customer service, sent them photo of item and followed their return instructions to the letter, including sending a photo of the USPS tracking number as per their very specific instructions! The return shipping cost me an additional $28.00 above and beyond my purchase price. Several months later, I receive the item back with no refund or explanation! WTF?!?! Don't waste your time or money! This is criminal!

Date of experience: November 10, 2020
Colorado
1 review
0 helpful votes
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I couldn't be happier.
November 10, 2020

This ring is more beautiful and mesmerizing in person. I dreamt about a moonstone ring like this one for so long, and I finally found it. I couldn't be happier. It shipped right on time, coming sooner than expected.

Date of experience: November 8, 2020
Pennsylvania
1 review
0 helpful votes
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I'm in love!
November 7, 2020

The ring is absolutely gorgeous and fit beautifully! This replaced my original engagement ring, and I am so pleased with what my husband chose!

Date of experience: November 5, 2020
Maryland
1 review
7 helpful votes
Follow Courtney S.
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It looks amazing with my other rings. I had to exchange for another size and they were so helpful and made it really easy.

Date of experience: October 29, 2020
California
1 review
1 helpful vote
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The ring looks stunning!
October 28, 2020

Absolutely stunning and incredible. Was nervous it was going to be brighter gold, but it is so soft and beautiful. It goes absolutely beautifully with my engagement ring that has baguettes on the side. Very comfortable. Would highly recommend.

Date of experience: October 26, 2020
Florida
1 review
0 helpful votes
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Wonderful gift to give!
October 23, 2020

Arrived quickly and more beautiful than expected. I love it! So much so, that I ordered a second one! High quality and a great price!

Date of experience: October 22, 2020