LabCorpReviews 624

So the Collector Emma charlotten at north Brunswick, nj location. Knocks over my cup, then my second cup had no temperature.

She demand I fill another cup, dot rules state she can switch it to another cup, she refused!

I know I wasn't going to fill a 3rd cup. So She puts down that the temperature and I refused to give her more and I left the facility.

That's a big NO NO with DOT.

Thank god this test was for pre employment. That's the Only exception. But still I'm being investigated for " refusal and leaving the facility

If I left the facility how did I sighn the paperwork and get a copy of the test.

I refused? I refused to give her a 3rd cup lmaoo. What a joke

I went to the LabCorp in Pleasanton, CA yesterday so my daughter could get her blood drawn. The lady at the front desk told me to check-in using the tablet that was near the desk. I tried entering my information on the tablet, however, whenever I pressed the buttons on the display it didn't work. When I told the lady, she said that's because there are some issues with the tablet and that they were waiting for a new one to replace the one they had. She said just keep trying to check-in in on that tablet and she even tried helping me, but it just wouldn't work. At this point I was a bit upset and thinking to myself how could they not have a working tablet so people could check-in or at least offer to help check-in using the computers on their desk. Plus, knowing that there were issues with why didn't they tell me from the very beginning so I would have to struggle with it to see what's going on. Then my wife called and I told her we should have gone to Quest Diagnostic instead. I also said I can't believe how this place doesn't have a working tablet of all things so that people could check-in. The lady overheard me since I was speaking a bit loud because I was really getting annoyed. She then said sarcastically we can make an appointment for you at Quest if you want. So, we basically walked out of there and my wife said to go to Quest instead.

Hi,
My name is Anny and mother of 2 children.
I had such great experience at the lab today. I made my kids appointment about a week ago and I got taking care in less that half hour. The place was very clean and the front desk lady named Clai seems to have all under control. While I was there I didn't see any inconvenient with any patients. People knows what they supposed to be doing when come to keeping the distance and wait your turn outside and wait for a text.
I highly recommend this place. I'm happy with the service that I got today Saturday, February 27,2021

Avoid this company, a nightmare! Made an appointment online but their on-line calendar was all screwed up and appointments don't matter anyway, they take you when its convenient for them. They had lost the Doctors orders but finally found them after 45 minutes. It was 10 days ago and I still don't have results and there is no way to talk to a live person just response through their customer service portal and all the responses are excuses. When I tried to help them organize the orders some rude tattooed girl at the front desk told me "to go sit down." Just a nightmare.

Filled out the computer log in. Ask me if Id like to wait in my vehical till they call me. Idid and put in my number. Waited out in my truck for an hour. Never called me. Home now, been 3 hours now. Never called me. They suck.

I have to have a fair amount of bloodwork done throughout the year. I typically go to a small place in Lakewood but twice this year the paperwork for blood testing was sent directly to a Labcorp (one in Lakewood and the other in Gig Harbor) instead of being handed to me. Strangely, both times the lab technicians were almost comically rude... the first so bad that I refused to have my blood drawn there and was able to take the paperwork and go to my usual lab. Today, I had to use the lab at Franciscan St. Clare on the other side of Lakewood and the technician was positively terrifying. No greeting whatsoever as she was terribly busy tearing up a piece of kleenex into tiny pieces while watching television, certainly no courtesy warning before jabbing with the needle with rather bazaar aggression, and when removing the tourniquet, she whipped it off so abruptly it actually snapped the side of my face. Fortunately, there's really no need to use this lab so I'll make it a point not to in the future. I can't imagine this unhinged woman working on a kid. Must be a terrible corporation to work for.

My doctor ordered a test for lactose intolerance so I made an appointment. The guy, who was going to draw my blood, told me that I needed to come back on a different day, because the test was going yo take about 3 hours. This was because my blood needed to be drawn every 30 minutes and the facility could not accommodate that kind of test dye to a busy schedule. I rescheduled for 7am on the flowing Saturday. When I returned, two ladies at the front desk told me that they had no information in regards to my previous appointment or my current appointment and therefore I could not be seen. I showed them proof by providing the papers that their facility gave me but still they said they insisted that I could not be seen. Then I asked if I could get a test form that needed to be sent in with a stool sample. They refused to give me one and told me that I should have had a test form already. I pleaded with them and showed them again that I was not a walk in and I had proof on papers that they gave me. Still they turned me away. I had fasted the night before and gotten up very early in the morning. To sum it up, I have never been through anything like this before. They are unprofessional and very unorganized.

Advised to show up 15 minutes early and text arrival. 45 minutes later received text to come in and wait unti name is called. Email said doctors orders on phone were preferred but printed out would be accepted. After sitting in crowded waiting room, posted for maximum 11 and with 20 waiting, for an hour and a half I visited the receptionist and asked if my name had been called and I had not heard it. She said show me your paperwork, I showed her my phone, she said it had to be printed out... I said good bye. Worst place I have ever been, people sitting on the floor, waiting room crowded, dirty and staff abrupt and seemingly incompetent. My advice is, if presented you have to have lab work from this dump or die, just die.

I don't know who runs this company but whoever it is needs to be replaced. Seems to be that nearly every labcorp in existence is under-run. Company needs to stop being cheap and hire more staff or if they cannot afford it, need to get funds elsewhere. Because I can speak on behalf of the general population when I say Lab Corp is the bane of my existence when I need something as simple as a drug test for a job.

I have been a customer at LabCorp since I was young. Recently, at the end of 2020, I was required to have a drug screening prior to a clinical rotation for school and my first thought was to use LabCorp. After going to my visit, it only took about 3 days to get everything back and I was satisfied with the services. However, the bill I later received was astronomical when compared to past similar tests. As a full-time student during COVID, this was an unexpected expense and I noticed they had a financial aid form on their website. On a whim, I filled it out and sent it in. Around 2 weeks later, I received a letter from them stating it was 100% taken care off and I thought that would be that. I was wrong: I have received a bill for the services every 3-4 weeks since receiving the letter stating it would be covered. Each time, I have to contact them by phone and have it removed just to repeat the process again. This time around, the invoice was even sent via their in-house collection agency and, again, the letter and past record of my calls should get it removed. I am afraid that if this keeps occurring I will end up in some type of trouble all from a mistake on their part.

I am satisfied with my local LabCorp office, the speed of testing, and friendly faces, but with the difficulty I am having with their financial and customer service departments, I doubt I will ever use them again.

I am a nervous patient when it comes to getting lab work. It was a pleasant and reassuring visit at this particular Lab Corp. And the techician Rosa was so very patient and skilled. Surprisingly easy experience.

They didnt validate my insurance prior to my appointment. I was referred to them by my doctors office for in house coverage. They tried to shift the blame onto my doctors office after sending me a notice saying my insurance denied coverage after they took my blood without verifying Blue Cross Blue Shield does not cover them in the entire state of Florida. They are sending me to collections for $878.00. Had I known it would cost 878.00, I would have declined the work. They are only willing to settle at 50%. To pay them 50% is like saying this is 50% my fault. It's 100% their fault, and they should eat the costs. I refuse to pay. Report me to the Credit Bureau, I will dispute. I also believe the media needs to be involved due to this companies outrageous billing practice, which is ultimately them trying to take advantage of me during a world wide pandemic.

I am assuming this review is for the website and not the care center which was gracious, kind and caring (SignaturCare on Texas ave in College Station)

I had a appt, instructions were to check in on the app when i got to the location, i did, i waited an hour, there were no other people there and only one car in the entire parking lot which belonged to the person that was to do the test and then i was told their internet was down so they could not do the test, I would never go back there, they are so unprofessional. I called the person i was told was over this location. She said she would check on this and call me back Two days later I am still waiting. Dont go there!

I have a pre employment drug screen. I went in the day I received my paperwork. I went on the kiosk it said they were full for the day. I set up an appointment then came into my appointment the technician asked my name while I was walking to the door and said sorry we stopped doing the screenings at 3 and it was 3:15. I asked her why I was able to schedule the appointment only to show up to be told to leave she said sorry come back tomorrow and do a walk in. I already did a walk in once and they were full. I set up an appointment and they couldn't do it because it was 15 minutes after thier cut off but set up the appointment anyway. I told her I have a job right now and work. She just said come in at these time bye bye. So I set up another appointment anyway even though the technician told me not to because last time I "walked in" they had no openings. This has to be a joke. The paper work is only good for a week and the next trip will be my third time going hopefully they can do something before the paperwork expires. This place is a joke that's all I have to say.

Had labs drawn 10/2020 made payment 12/2020 couldn't get lab draw that I needed 1/2021 because I still owed money. They wanted payment right then. I said I would pay the rest at end of month but received letter threatening collections. I understand wanting payment but I wasn't that late and I showed I was willing to pay by making a payment. In these covid times I say its pretty crappy. I will never knowingly use labcorp again. Quest is MUCH easier to work with.