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The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
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I would not waste your money on this site. There are lots of pretty Colombian girls here but they are not interested in communicating outside of the site. When you ask them a direct question, many times they will answer you with another question just to string you along and keep you buying credits. I talked to several girls that say they are interested in knowing more about you, but when you ask them for their email or WhatsApp number they will not give it to you. Save your money this site is a scam.
Just makes you feel someone cares good job they need to have one for girls I need a job
Dear Randy,
Thank you for submitting a great review about our platform!
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
Respectfully,
La-Date Customer Support
The only complaint I have is that I think more credits need to be provided upon opening a new account because currently it's not enough to even figure out if it's worth adding more money, because I got cut off right in the middle of conversations and I'm still not sure if I want to continue…
Dear Michael,
Thank you for the review!
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via [email protected].
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
Best regards,
Support Team La-Date
Can't tell if the women on here are really who is in the pics or not yet.
Dear Mark,
Thank you for taking the time to leave feedback about our website.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best regards,
Support Team La-Date
One place, that will reply to you. Hope to see if people are real
Dear Stuart,
Thank you for the review of our website!
It is great that you find our website to be so exciting!
Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.
Wishing you all the best and take care!
Best regards,
La - Date Customer Support
The ladies are to damn beautiful I don't know if this true.
Dear Omarr,
Thank you for the review!
We are pleased to learn that you enjoy using our website for communication.
We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
Best regards,
Support Team La-Date
Dear Customer,
Thank you for posting a positive review! We appreciate your feedback.
We wish you a pleasant time on our website!
Best regards,
La - Date Customer Support
I HAVE A FEAR THAT THE CUTOFF IS COMING BECAUSE I HAVE NO FUNDS TO CONTINUE CHATTING WITH MY NEW ACQUAINTANCE.,.
Dear Wayne,
Thank you for taking the time to share your concerns and feedback with us!
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via [email protected] and we will be happy to help you with that.
We are always at your service.
Kind regards,
La-Date Customer Support
I never had an internet affair/friendship. It is all new for me so let me test the waters and see how real and effective it can be before I take it to greater heights.
Dear Shakari,
Thank you for taking the time to express your thoughts and share your feedback with us!
If you have some specific questions related to our service or need assistance - please contact us via [email protected] and we will be glad to help.
We wish you a great time communicating with your penfriends.
Kind regards,
La-Date Customer Support
I just don't know if you use cupids because I like to talk to real people.
Dear Sean,
Thank you for sharing your thoughts and feedback with us!
Please note that we strive to provide every user with a secure and reliable space for online communication and for this reason, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Their profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with.
Our Customer Support is at your service 24/7 and we are always ready to review any complaint carefully. In case a member gives rise to our suspicion, we may take additional steps to verify the profile, such as asking that person to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts which significantly minimizes any chance of an unpleasant experience on the platform.
Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.
Kind regards,
La-Date Customer Support
I'm having a wonderful time the ladies are smart and friendly
Dear Vivian,
Thank you for posting a positive review! We appreciate your feedback.
We wish you a pleasant time on our website!
Best regards,
La - Date Customer Support
You want to know too quick it'll only sent four messages
Dear John,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, contact us via [email protected] and share all the details regarding your feedback on the platform that you rated 3 stars.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best Regards,
Support Team La-Date
I'm loving this I can finally meet someone very special thanks for everything
Dear Billy,
Thank you for the review!
We are pleased to learn that you enjoy using our website for communication.
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
Best regards,
Support Team La-Date
Love it, but I'm old enough to be their grandfather.
Dear Sam,
Thank you for the review!
We are pleased to learn that you enjoy using our website for communication.
The age settings in the profile are not restrictive. They only inform the members that this is the age range you'd like to get. They do not forbid members of other ages to send you messages. Please, block them one by one or ignore them.
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
Best regards,
Support Team La-Date
Doesn't even show me people from the country I chose. When I enter between 25-65 in Canada, I'm given the note to re-adjust my filters because there's no one who fits that profile. It's all European women. Don't waste your money.
Dear Michael,
Thank you for taking the time to leave feedback about our website.
We understand that at first sight long-distance relationships may seem like something that is hard to stay in. Obviously, it takes a little more effort than meeting a local person but the users registered on our website are totally worth it, though. On our website, you have a chance to get to know each other by communicating in a safe and secure environment. Our friendly and skilled team of professionals is one click away if you have questions about the website.
Moreover, it is a great opportunity to meet people from all over the world!
You may use the Search option available on the website in order to find members from the preferred location.
The age settings in the profile are not restrictive. They only inform the members that this is the age range you'd like to get. They do not forbid members of other ages to send you messages. Please, block them one by one or ignore them.
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best regards,
Support Team La-Date
I'm looking for a pretty woman who lives close to Salt Lake City. I'm retiring to the Philippines Oct 5th
Dear Dallas,
Thank you for the review!
We understand that at first sight long-distance relationships may seem like something that is hard to stay in. Obviously, it takes a little more effort than meeting a local person but the users registered on our website are totally worth it, though. On our website, you have a chance to get to know each other by communicating in a safe and secure environment. Our friendly and skilled team of professionals is one click away if you have questions about the website.
Moreover, it is a great opportunity to meet people from all over the world!
You may use the Search option available on the website in order to find members from the preferred location.
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best regards,
Support Team La-Date
Everyone is very nice but I don't know how practical or realistic it is
Dear Customer,
Thank you for the review!
Could you please be so kind as to specify if there is any particular feature you find not practical?
Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.
Should you have any questions, please contact us back. We will be glad to help you.
Best regards,
La - Date Customer Support
Cool wish we could do some $#*!ing I'd really like some of that
Dear Customer,
Thank you for this nice evaluation!
It is always a pleasure to see how our members like the platform.
Should you have any questions, please contact us back. We will be glad to help you.
Best regards,
La - Date Customer Support
Okay 1 2 3 4 5 6 7 8 9 10
Ridiculous. Do you expect me to type 10 letters?
Dear User,
Hello and thanks for leaving your review.
If there's anything we can help you with - feel free to contact our team via [email protected]
Kind regards,
La-date Customer Support
I like it fun and easy with lots of beautiful smart women
Dear Tony,
Thank you for the nice evaluation!
We are pleased to hear that you like the website members!
Wishing you only nice people connections ahead!
Best regards,
La - Date Customer Support
Answer: La-date is extreme scam! Not a single genuine profile. All paid workers and hookers. It seems to me that http://J4Dates.com Is a way better option. I have not met any dodgy female user there yet and I have actually gone on a couple of dates with a stunning Ukrainian blonde. I will go with the flow and see how it goes but I really like it so far. As far as I know La-date used to be a normal site years ago but they completely tarnished their name and ruined their reputation because of greed when they started hiring local girls and even boys from Ukraine for chatting. They sit there spouting bulls*t from their keyboards all day and night long, different people can work under the same profile. Steer wide of this money spinning site!
Answer: Can emails or contact information be exchanged? Even the messages are CUTOFF in mid sentences.
Answer: Absolutely, Michael! The live chat feature is great. I've had a few questions in the past, and their representatives were always quick to respond and very friendly. Give it a try!
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...


Dear Jason,
Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything about marriage or coming to another country, however, we would be very pleased to hear if your relationship taking that direction.
We ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
However, please kindly note that it is always up to both of you on how to build your further communication.
From our side, we provide a safe and comfortable place for communication and we cannot force our members to stay in touch or move further on in their relationships. Your communication and further interaction depend solely on both of you.
We never scam anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.
If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best Regards,
Support Team La-Date