La-dateReviews 20,026

Dear Dave,

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself/himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

We try to provide every member with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every trusted member, and created a 24/7 support service being able to handle any kind of issue. However, each separate member chooses their own manner of communication as well as whom they want to talk to.

If you notice that someone is violating the rules and communicates in a rude way, let us know via [email protected] and we will check any situation.

Sincerely,
La-date Customer Support

Dear Member,

Thank you so much for this review, we appreciate it! We’re here for you anytime.

It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.

We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.

Respectfully,
La-date Customer Support

Dear Nicholas,

Thank you for sharing a review of your recent experience!

As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age.

If you have any other questions, feel free to contact us via [email protected]

Best Regards,
La - Date Customer Support

Dear Fa,

We appreciate you leaving us feedback! We work hard to offer high-quality service to every customer.

The age settings in the profile are not restrictive. They only inform the members that this is the age range you'd like to get. They do not forbid members of other ages to send you messages. Please, block them one by one or ignore them.

Do not hesitate to contact our customer service department if you require any further assistance via [email protected].

Warm Regards,
La-Date Customer Support

Dear John,
Thank you for taking the time to express your thoughts and share your feedback with us!

We have recently received your review and we would be glad to resolve the issue that you mentioned there. Would you be so kind as to provide us with more details regarding your experience on the website and what led you to unsatisfied comments?

Our main goal is to provide you with the best service and your satisfaction is our priority!

We’re here for you anytime.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.

Many thanks,
La-date Customer Support

Dear Andrew,

Thank you for the review of our website!

Please, be kindly informed that there are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.

We are entirely sure that communication is one of the top goals to keep your bond strong. In case chatting constantly on the website seems to be not affordable for you, let me inform you that there is a special option on the website that could help you to receive personal contacts of your friend with a possibility to talk out of the website for free. What do you think about that?

Feel free to contact us 24/7 if you need any further assistance.

Best regards,
La - Date Customer Support