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The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
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It's okay for now, although I'm still very modern, but I hope it will be better than other communication channels... Greetings
Once you chat with someone. The system wants money. Are u kidding me.
Dear Customer,
Thank you for the review!
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
Best regards,
Support Team La-Date
Well to be honest I don't know if I'm actually getting to know someone or a computer reacting or responding to my emails or texts
Dear Edward,
Thank you for the review!
We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
Best regards,
Support Team La-Date
I don't like it when you chat to ladies and the web site asks for payment I know you get so many free messages but I still think this is wrong god never made a women and a man to pay for friendship or something more.
Dear Duncan,
Thank you for the review!
I would like to draw your attention to the fact that there is a great team who cares about your well-being on the website and that is why if you wish to use some additional features of the website there is a need to be a paid member.
You are welcome to choose from the available packages on the credits page.
Also, let me please inform you that we have a bonus loyalty system. Would you like to know more about this?
Should you have any questions, please contact us back. We will be glad to help you.
Best regards,
La - Date Customer Support
Hi very much enjoyed the conversation I had with the young lady but I'm afraid I cannot afford this at this time
Dear Ray,
Thank you for the nice evaluation!
We are pleased to hear that you like the website members!
Do you find something particularly expensive?
Let me please inform you that we have a bonus loyalty system. Would you like to know more about this?
Wishing you only nice people connections ahead!
Should you have any questions, please contact us back. We will be glad to help you.
Best regards,
La - Date Customer Support
It feels good to just chat with people and felt like um chatting to friends i know already, i felt comfortable but um still inexperienced and very new to this kind of thing. Over all its a good experience
Dear Kudzi,
Thank you for a 5-star review!
We are glad that our website is the right place for you!
Should you have any questions, please contact us back. We will be glad to help you.
Best regards,
La - Date Customer Support
I'm talking to people and hopefully I'll make a connection
Dear Larry,
Thank you for the review!
We are pleased to learn that you enjoy using our website for communication.
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
Best regards,
Support Team La-Date
It was great it would be even better if I could keep talking to her
Dear Hayden,
Thank you so much for this review!
We really appreciate you being our customer and helping to spread the word about us.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
The women I've chatted with are intelligent, not like the ones I've briefly visited that are only out for one thing! I think I'm going to like La-Date!
Dear Johnny,
Thank you for leaving the review about our website. Your positive feedback is what motivates us to improve even more!
Please reach us via email at [email protected] if any support is needed.
Respectfully yours,
La-date Customer Support
Not good this dating seem to be not real just posted females picture to get man
Dear Member,
Thank you so much for taking the time to leave us a review. We appreciate it.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support
I have talked to someone that's more than I done on the other place
Dear Todd,
We are extremely grateful that you took the time out to leave us a review!
Please reach us via [email protected] in case of any help needed. We wish you a pleasant time on our platform!
Sincerely,
La-date Customer Support
I've been enjoying ur site I will have limited time with you for a while I just got out of hospital. Had a accident mangled leg and more surgeries to come but when I get home I have some additional funding I can use to visit more. Sorry I am limited till then
Dear Kenny,
We are sorry to hear that. Get well!
Let us know via email at [email protected] there’s anything we can do for you.
Sincerely,
La - Date Customer Support
So far very pleased I think I found a friend could it be more
Dear Timothy,
Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!
Kindly contact us via [email protected] in case you need any further assistance. We will be there for you!
With best regards,
La - Date Customer Support
Ladies are very up front and honest and l appreciate that l hate dishonesty and lying. Has been an excellent experience so far. Great web site, bast l have ever been own! Ranki
Dear Gallihad,
Thank you for posting a positive review! We appreciate your feedback.
Please contact us via [email protected] if any assistance is needed.
Respectfully,
La-date Customer Support
Just created yesterday and am not sure what to expect with respects.
Dear Tanass,
Thank you so much for taking the time to leave us a review. We appreciate it!
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support
It always very nice to have a nice conversation with people you don't know.
Dear Jay,
Thank you for sharing a review of your recent experience!
Our team is committed to providing high-quality customer service, and we’re thrilled to hear that our platform made a good impression on you.
Best Regards,
La - Date Customer Support
My experience was good and happy love the experience
Dear Jesus,
We’re glad to hear that you were satisfied with your experience. Thank you for choosing us!
Best Regards,
La - Date Customer Support
Very good are the girls that I've talked to have been very nice and very pleasant and I would really like to have a fairy godmother is to my to be my wife she's very beautiful looking too she seems to have a great personality and all the things that I've been looking for a woman I believe her name is Jessica Jessica is your things you'd like to know about me is asked me I'll tell you everything
Dear Jeff,
All feedback is highly appreciated, as it enables us to develop our services.
To communicate with a member of your choice, all you need to do is just to tap on the member’s profile and locate the chat window on the desktop version or find the “Go to chat” button if you use the mobile version of the website.
In order to send a letter, please open the member’s profile page, and choose “Go to mail” / “Change to mail”.
Please get in touch if you have any other questions for us via [email protected]
Respectfully,
La - Date Customer Support
ESTO ES FABULOSO MEN CAMTA ES SENSACIONAL BUENISIMO. THANK. DATE.
Dear Herner,
We can’t thank you enough for your positive feedback - it’s always appreciated.
Please contact us if we can help you with anything further via [email protected], and thank you again for taking time out of your day to leave us this comment.
Sincerely,
La - Date Customer Support
We should be able to view 1st video two many models send videos and 29 odd pictures it costs 100 $before you started. If this is not a money scam site there should be more scope for interaction.
Dear Victor,
Thanks a lot for submitting your feedback!
We would like to notice that our website is an international online communication platform where users from different countries interact with each other. So it is absolutely fine when the users are sharing with their photos or videos. However, if you do not like to get it, you should inform the sender or just not open it. Anyway, thank you very much for the idea about the free first video, we will forward it to our upper management.
Moreover, we do not have subscriptions on the website so our members are paying only for the services that they use. For more information about the prices, please contact us directly.
Also please note that all of our validated members are real and verified. Validated members' profiles are verified twice. Firstly, our Regional Partner gathers and verify personal background information, ID, and other documents of the member as well as upload verification video where the member gives his/her consent to use our Website. The second step of verification procedure is held by our Moderation Team after the Regional Partner creates a new member’s profile. In order to verify the member’s identity, we ask the following: A valid passport/national ID document; A verification video where the member, holding the ID in hands, declares the current date and confirms that he/she wants to use the service. Double verification helps us to make sure that all members registered on the Website of their own free will. If we have doubts about the authenticity of documents or the member's consent to be registered on our Website, we notify the Partner. Should the Partner fail to prove that there are no problems with that, we decline registration on the Website.
I would like to inform you that, we have never scammed anyone and we are not trying to do it exactly with you.
Should you have any additional questions, please contact us via [email protected] email at any time.
Best regards,
La-date Customer Support
Answer: La-date is extreme scam! Not a single genuine profile. All paid workers and hookers. It seems to me that http://J4Dates.com Is a way better option. I have not met any dodgy female user there yet and I have actually gone on a couple of dates with a stunning Ukrainian blonde. I will go with the flow and see how it goes but I really like it so far. As far as I know La-date used to be a normal site years ago but they completely tarnished their name and ruined their reputation because of greed when they started hiring local girls and even boys from Ukraine for chatting. They sit there spouting bulls*t from their keyboards all day and night long, different people can work under the same profile. Steer wide of this money spinning site!
Answer: Can emails or contact information be exchanged? Even the messages are CUTOFF in mid sentences.
Answer: Absolutely, Michael! The live chat feature is great. I've had a few questions in the past, and their representatives were always quick to respond and very friendly. Give it a try!
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...


Dear Munir,
We appreciate you choosing our communication platform, your feedback is really significant for us!
If there’s anything we can do to help you further, let us know via [email protected]
Sincerely,
La - Date Customer Support